Gerald Auto Sales in
Joliet (IL)

The salesman we saw was personable and relaxed. Mark didn't pressure us into making a hasty decision and seemed dedicated to making sure we walked away with a good deal, which we did.

Although this Chicago weather does not help in the car shopping experience, Mark and Ray made the experience very easy for us, GREAT TEAMWORK! They both made us feel comfortable answering questions both in English and Spanish. Car was clean upon received and would definitely return.

I had such a great experience at Gerald! I worked with Ray, and he contacted me and found out exactly what I needed and could afford. To be honest, my limitations were pretty extreme, but he was able to work with financing and get me terms I could afford. We did all this online and over the phone, so I didn’t even have to come in until I knew I was good to go. I went in the next day, test drove the vehicle and loved it, and Ray had me out of there in a car I loved in record time!

Had a great experience with Iran at Gerald Toyota! She was very nice and helped us get a payment we were comfortable with!

“I had an excellent experience buying my car from Shane. The process was quick and transparent—no hidden fees, no pressure. In and out with exactly what I expected. Great guy and great service.

Had a great experience as always, which is why this was my husband and I third time back. Mark was great, understanding of our situation as well as able to get us everything we were looking for.

Mark Kwi is your guy! I put a request in and he got to me within 20 minutes of the day starting and helped walk me through the entire process with ease. Talked to me about the online process that I could do and it helped so much when I physically got into the shop. I got to test drive the car/s I wanted to try and in less than an hour I was in and out with a great new vehicle. Mark made this experience so much faster and better than I ever imagined possible.

Mark and staff are super friendly and professional. They helped us find the right car with ease and put us on the road. I recommend them 100%. Thanks again!! You guys rock! 5 stars.

Ray Morales was wonderful to deal with, super friendly without being pushy. Everyone worked with me to help me get a much needed vehicle that fit my budget, and with a warranty to boot! Highly recommend this dealership, truly community oriented and professional!

Raul and Ray were amazing at Gerald Auto. They were helpful, sincere and very informative. I recommend them for anyone who’ll give them the chance to get their dream car.

representative refused to work with me on a price and practically ignored everything i had to say and had the audacity to try to guilt trip me when i declined the “offer” by saying he has a family to provide for?? while his manager stood over us with his oversized gold chain the whole time and didn’t say anything to me besides “well i can’t read minds” when i was leaving and said their offers just didn’t work for me. egotistical boss and overpriced crappy cars with missing parts and crowbar marks on their doors. I’m good 💯 edit: i attached one of the many messages of your sales representative used to try to coax me back. take accountability and stop treating woman customers with no respect.

I recently purchased a 2019 Ford Escape to replace a vehicle that had been totaled. CarGurus led me to Gerald Auto Sales. I really appreciated that the CarFax information was provided on their website at no charge so that I could confirm that the vehicle appeared to meet my criteria. Ray had the vehicle all ready when I showed up for my test drive and it was exactly as advertised. We were able to quickly come to terms. It was a very smooth process and everyone was friendly. I highly recommend checking out Gerald Auto Sales if you find yourself in need of a reliable vehicle!

Raymond was very helpful especially with my situation. Definitely glad I chose Gerald’s Auto Sales for my new car. If you’re in the market looking please check them out. Thank you so much Raymond.

I had a great experience at Gerald Auto. Ray was my sales rep, and he was fantastic throughout the entire process. Unlike most car dealerships, there was absolutely no pressure to buy. They actually encouraged me to shop around to make sure I found a car I truly loved and could afford. I’ll definitely be back for any future car needs and highly recommend this business!

Ray was extremely awesome and patient made sure he went through all the paperwork, made sure I found the right car and told me everything about the car, talked through all the numbers made sure it’s what I was looking for and by the end of the day I walked out with a brand new car highly recommend stopping by all salesman are very kind and willing to work with you.

I had an absolutely wonderful experience at Gerald Auto. From the moment I arrived, everyone treated me like family. The staff was friendly, honest, and genuinely cared about helping me find the right car. The whole process was smooth, stress-free, and actually enjoyable. I truly felt valued as a customer, and I appreciate the extra time and attention they gave me. If you’re looking for a great car and want to work with people who really look out for you, this is the place to go. Highly recommend! Rita McMullen

Had to buy a car in a pinch and these guys were great! Mark was very helpful and I was surprised on how quickly everything went. It my be a used car lot but none of the old used car salesman clichés apply to these guys! Straight up great experience and a good deal. Thanks guys!

Good people to deal with, car price was fair market value, low milage car ( 45 K miles ). 3 weeks after purchase we were on vacation in Southern New Mexico when the transmission completely failed. Thankfully they include a 30 day power train warranty with the purchase. A quick call to our salesman Mark and within the hour we had authorization for repairs. A tow into Albuquerque to a speciality transmission shop confirmed the worst. The warranty covered 100% of the replacement cost - fantastic. This was a confirmed hard part failure in the transmission/nothing anyone could have predicted. Mark and everyone at Gerald Auto were super helpful in a very stressful situation. Will buy from them again if the need arises.

I didn't think I would get a car the day I walked in here. My credit is so so and they worked with me and I walked out with a SUV exactly what I wanted! And my sales person Ray was very friendly and honest from the start. I will def be back again

Updating review a month later: I bought my truck here last month and initially left a 5-star review because the sales process was smooth and Herb is a good guy that I enjoyed dealing with. However, I took it to a Ford dealership for some maintenance and learned that the brakes had been rotor slapped and one of the axles had a noticeable oil leak. This alone cost me over $1,000 in repairs. Both of these issues should have been addressed when getting this car ready for sale and were covered up enough that a local mechanic missed them in a pre-purchase inspection.

Mark helped us get a good price on our vehicle and didnt have us in the office all day long. Straight to the point! We were test driving within minutes of getting on the lot. Thanks Mark!

Let me just say I've been looking for a car for a few weeks and went to a a lot of dealers and Gerald was the best no hassle dealership. Herb was who took care of us and he is who made the experience so much better than other places. No rushing, trying to upsell, and he was extremely informative and a pleasure to be around. Herb not only helped us find the car but also helped us with our financing. Herb was able to get us lowest APR out of every where I looked including my banks. I couldn't be happier with my experience. And if something goes wrong with the car. Herb was able to get us a 5 year warranty on anything that breaks for just a few extra dollars a month on our monthly payment. I would recommend Gerald Auto and Herb for anyone who is looking for a car! Thanks again for the amazing service and helping to make the car buying process easier. Updated with a better quality photo. Thanks again Herb and Gerald Auto!

Gerald Auto Sales Great place sales people are great . I’ve bought cars here several times in the past and each time a great experience still have the cars , My daughter got her license and getting ready for college and needed a car we found the perfect car for her she is very Happy … Thank you guys for helping us

Ray Morales and the Gerald Auto Sales team really came through for me in my desperate time of need. Having been to 2 dealerships and leaving in great disappointment I googled and found Gerald Auto Sales in Joliet. Afraid to have my credit ran again which would continue to lower my score, I listen to Ray's promise that he would fit me into a reliable vehicle that I would like with a reasonable down payment. Although I was skeptical and afraid I listened to him. He and his staff fit me into a 2023 Kia Soul that for me was love at first sight. He and his team worked with me and made it possible to drive off the lot fully covered with insurance and an affordable car note they treated me with respect and gave me total honesty.. Won't God do it! I drove off their lot blessed knowing God sent me to them and that could trust this dealership Thank You Ray for this wonderful experience full of encouragement and laughter.

What an easy process today when purchasing a vehicle! Herb was personable and knowledgeable! This is the second vehicle we’ve purchased at Gerald’s in Joliet. Both experiences were positive! This SUV is for our teenage son and he is thrilled! Thank you, Gerald Auto Sales!

My wife and kids were in a car accident a few weeks ago and our car was totaled out, our only family car. The last two weeks has been stressful between medical bills and trips to the drs offices, to stressing to find a new car before we had to turn our rental back in has been a lot of stress. Mark and the team over at Gerald auto made this process so easy. They took the stressful part away and handled everything. They were very fast honest and efficient. Will definitely be coming back in the near future for another car. Absolutely a great group of people and well worth the trip in to talk to them if you’re in need for a new vehicle.

TOP NOTCH service all the way!! Kerri's driveway couldn't be happier and her road trips with her new boyfriend have just begun!! Thanks for creating for her family memories that will last a lifetime in a dependable vehicle at an affordable price!! TOP NOTCH all the way!! The sun is always shining at Gerald Auto Sales and make sure to ask for Mark!! I got to ride in @ least once so that was nice!!!