This rating is based on customer reviews, inventory size, pricing, and service quality
Mk Prime Service Llc, in Joliet, IL scores 87/100. Sentiment is mostly very positive: customers praise professional mechanics and fast turnaround, with Mike’s team diagnosing tough electrical and turbo issues, accommodating emergencies (even a large trailer), and showing friendly, helpful service; pricing is often viewed as fair. A few reviews report serious setbacks—expensive repeat visits and a botched fix—so quality appears high but not flawless. Themes center on service speed and skill; there’s little info on parts inventory, yard organization, or ease of finding parts, suggesting a repair shop focus. Customer service stands out.
To say I’m thankful is an understatement. After hours of looking for a shop that could get me in(42ft triple axle boat trailer) Mike and his team accepted the challenge. From being stranded on the side of the road to being treated like family. Mike and Denis helped me find backordered parts(2 separate shops and the only ones in the state!), a place to stay, and got me back on the road the next day! 2 new tires, hours and hours of labor, and the greatest hospitality I could’ve ever asked for, all for what some shops charge as a diag!! For not being a boat trailer repair shop, I’m impressed. Thanks to MK Prime, my pricey cargo and I made it home to LOZ with no further issues. I am forever greateful! 1000/10!!
I had bad starter motor on my truck. Called Mike and he was able to take truck in to the shop without waiting. His mechanics put new part and I was back on road.
Never ever come here! This guy broke my truck and got my money. I brought them a good truck and they broke it and asked more money for it! Never ever come here. He doesn’t know how to put back top plate. FYI
I don’t recommend you to come at this places! I spend a lot of money here over $7500 and still have same issues, I had to pay some other mechanics to get it done. Avoid this places at all costs.
Mike is a very good mechanic he knows trucks and keeps our truck in tip top shape. And we appreciate is knowledge. Exspirience the best and forget the rest.
1 Industry Ave Gate 2, Joliet, ILScrap metal dealer
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