What clients say about Bumper to Bumper Crystal Lake in Crystal Lake (IL)
By far my favorite parts store in Chicagoland. High quality parts from great brands like Amsoil and Powerstop at reasonable prices. The guys are great too, they blow away the big chains like AZ or O’Reilly and are priced much better than Napa.
Drivers here are negligent and unsafe. I was nearly in an accident due to a driver from this location. If you’re going to driver an advertisement for the company you should not be driving recklessly.
I've been doing business with these folks for a very long time and the crew there is simply the best. Knowledgeable and friendly counter people, courteous service, fair prices and all backed by a responsive and culturally conscientious corporate/management team. All around just a solid company to do business with. Kevin, Frank ,Randall and Dan are the nicest guys you could ask for. They are LGBTQ friendly and inclusive and I sincerely appreciate all you guys do to help me keep my fleet on the road :)
Been coming here on and off for a few years now after a friend referred me here. Just decided a few months ago to stop going to other local parts chains at all because every time I end up coming into bumper to bumper I receive great help from many of the same people and they have a good variety of parts for a fair price. Other chains - the service is more hit or miss. I’ve received excellent service from both Kevin and Randall - both good dudes that are easy to work with and helpful. I am an experienced (home) mechanic and have been to every parts store in 60014. These are good people. I help a lot of friends fix their cars in the area and will continue to refer people here as well.
The store feels a little dated and the parking lot could use a facelift but still didn’t ding them a star because the parts and service are still awesome. Great local places like this is why I don’t shop at the “latest new chain” store.
Absolutely the best at finding the right part the first time at an excellent cost. I drive my car every day, and when I need to repair something it needs to happen yesterday. Bumper to bumper makes sure I get the right part so that I can get the job done that night so I don't miss a day at work. The right part, the first time. No one else can really claim that, while simultaneously not breaking the bank- even for those hard to find Subaru parts. These folks are awesome, don't even bother anywhere else.
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