Bernardi Auto Service Center, Inc. in
Highland Park (IL)

Extremely skilled at all types of automotive work. I had them inspect my car when I first bought it and have brought it in a couple of times for other services. I trust them over anyone else.

Used them for several repurchase inspections for work trucks. They do a great job with reasonable turnaround time and pricing. They are very personable and will co tinue to use them in the future.

As the owner of Bernardi Auto Service Center I am trying to respond to Mr. Zanabazar Oiurski. I'm sorry there was a misunderstanding on you telling my son to do an Oil change and check for service. Thought you would want to go ahead with cabin and engine air filter. Parts I use are not cheap online filters and are quality OEM parts. Labor isn't very much on most of the time. Again I'm sorry about misunderstanding. Like you said I did take them out when you asked me to. Sincerely Raymond Bernardi

Terrible experience. I was happy with their service on previous occasions. How much do you think a routine oil change should cost? The answer is $209!!! (Photo of receipt attached). When I asked why it was so expensive, they told me that they mentioned changing the filters, which I agreed to. But they forgot to mention that it was about the cabin filter including. Even so, the last time for oil change, I was billed about 80 dollars, and now add 2 filters and 209 dollars. Just think about it for 2 paper filters! Anyone who has changed the cabin and air filter at least once knows that it's a simple job for a couple of minutes. An extra 130 bucks? Really? Of course I refused such services and the manager said that the work had already been done. After non-long arguments, came to the fact that they pulled back 2 filters but still charged my account for this "labor." Total 127 bucks!!! Scam! Where do so many good reviews come from? I guess they don't do that to everyone who goes to them... but then it's called hypocrisy. Shame.

Car broke down on the way to Wisconsin. Bernardi auto service got our vehicle into the shop immediately and had us back on the road in an hour! Great service and prices

Excellent customer service, very honest and reasonable pricing. Couldn't be happier with the experience and would refer them to anybody in need of a great mechanic for their car.

These guys are fantastic. Car was on the fritz and these gentlemen diagnosed and fixed it in under six hours. Relieved a TON of stress, on my part. Of course, I got lucky on the timing, but they seriously won me over. Super friendly and knowledgeable. I'm calling them first, next time the car goes belly up.

Bernardi came through 110% for me in a jam. I was driving from Cincinnati up to northern Michigan about a week ago and my rear caliper came off and got wedged on 90. Scary for sure. I limped over to Bernardi in the middle of the night and right when they opened they got me in, fixed, and back on the road by 8:30am. The folks here are nothing short of skilled professionals. They were there when I needed them in dire circumstances with a quality repair that made me feel safe going the next 300+ miles. If I could them six stars I would.

Avoid this disaster at all costs especially when Pasquesi and Son is down the street. Guaranteed to do a bad job at overcharged price. This place is a scam. Beware!

I am a longtime resident of this are and have been going to Bernardi's for over 20 years now. I trust Bernardi for their honest diagnosis, repair and value pricing. They will tell you what is really needed and won't sell you unnecessary work. If you want an auto mechanic shop that you can trust then Bernardi's is for you. They are skilled and highly experienced across many makes and models.

The service is excellent! Prompt and efficient. Professional, but friendly. I HIGHLY recommend Bernardi Auto Service!!

Looked for someone to work on a vintage car I was buying and found Ray and Geno before I bought the car. It was clear they knew their stuff. They were happy to discuss repairs I anticipated. I was supposed to drive it to him on Saturday after it arrived. However, I took the car out on Friday for a spin and an ignitiion wire burned out and the car was dead on the side of the road. I called Ray at 3:45 p.m. on a Friday and he immediately drove his flat bed tow truck an hour to pick up my car in the city during Chicago rush hour traffic. Exactly the type of making the extra effort that tells me that I found the right place to take my car!

We love Bernardi. They always go out of their way to make sure we know all of our options, and they don't try to upsell. They're great, reliable auto repair guys, and we've trusted our cars to them for the last fifteen years.

Ray and the team and Bernardi are great! They have sorted out things on one of my vintage cars in the past and I'm about to bring them another. Honest and nice. Trust them. been in biz a long time for a reason.

Sold a junk car, charged money to do nothing, car then stopped working. Con artists like every repair shop, do your own work. DO NOT GO HERE!

Robert towed my car unlawfully. I was parked in an area that had no signage. He is aware that the area is a trap for people coming to visit the beach, yet continues to tow unknowing visitors. He was very rude to me when I tried to pick up my car. He did not allow me to pay with credit card, though Illinois law requires tow companies and auto repair towers to accept credit card payments. When I got my car back it had damages done to the front of the bumper. Very unprofessional and dishonest. Will be filing a complaint with the city against Bernardi’s Auto Service Center.

Honest, family owned and friendly. I never feel like I'm paying for something I don't need. When I need an oil change or some general maintenance on my SUV, I take my car to Bernardi!!! Not the big box dealership I bought it from.

Ray is a fair and honest mechanic—a rare find! I was having car troubles and took it to a different mechanic. I was told I needed all new brake pads along with some other things, totaling $700. I brought my car to Bernardi’s hoping to get a better deal, and Ray took great care of me! He was able to fix my car for $100 and informed me that I didn’t actually need any new brake pads! As someone who knows nothing about cars, I’m extra grateful to have found someone who will not take advantage of me. Ray is a gem! I will only be taking my car to Bernardi’s from now on and I will be recommending them to everyone I know.

Amazing staff I needed a receipt from a job about a year ago for an insurance claim and he found it instantly send it to my phone very polite only place I go now

Fantastic service and very pleasant, trustworthy owner. Will definitely return for any automotive repair in the future. Compared to other auto repair shops in the area, I would recommend Bernardis above the rest.

The manager is nice and helpful. I had a flat tire at work and I didn’t have a spare tire so I would need to be towed to a local tire shop. After getting towed by their own tow truck and replacing the bad tire with a new one, I paid a total of $372.44 upon picking the car up. Unfortunately, after getting back home, I realized that my new tire does not hold its pressure. I checked the pressure and it was less than 10 psi. So I filled it up to 35 and rechecked it after 5 mins. To my dismay, I saw the gauge reading below 30. So something is not right. I called Bernardi’s and told them my story and the manager told me that my valve stem is the culprit. “No wonder I did not get any reading when I checked its pressure.” he said. I did remember him checking it one last time before he handed me my keys, but did not say anything. I checked my valve stem, I could feel the air coming out from the leak and it does make a hissing noise around it. Now my problem is, they know about the situation beforehand but did not do anything or even tell me about it. What were they trying to play? For me to come back after ruining my new tire only to be replaced again by them? I may not be in a place to give them advice but they need to check and make sure everything is in order before they hand off their finished product back to their customers. As a customer, I trusted them to take care of me and this is what I get for paying almost 400 dollars? They actually told me over the phone that I can come back to their shop and they will replace my valve stem for free which they “don’t normally do.” I don’t know how true that is but I appreciate their gesture for damage control. On a side note, he made sure to tell me to not run the tire flat and set the pressure to 40 before I start driving back to the shop because they will not cover any damage on the tire by the time I get there. Given the fact that I drive about 30 miles from work to home with a leaking valve on my newly replaced tire, it hurts to think about the extent of unnecessary damage it has received through those miles, yet they want me to go back for another trip. Give me a break. By the time I get there, my tire would probably suffer the same fate as my old one. I got my valve issue taken cared of by my local Costco and they told me that my rim was bent. I was surprised that Bernardi did not even tell me that or they simply did not recognize it. It says alot about their quality control. I had high hopes for this shop because I read the good reviews by their previous customers online. It doesn’t matter now because they did not provide me with the satisfaction that I deserve.

Really don’t know why anyone would leave reviews saying they lie and overcharge, every time I’ve brought in my car they’ve always given me a fair price and WAAAAY cheaper than all the other auto places around me. They do a great job too! I like them

I've used them for years. Very honest and I have never had a problem with the work they've done. I have never felt over charged or confused about what they've done e.g. whether it was necessary or not.

STAY AWAY. My car broke down between Chicago and Kenosha. It was towed to Ray at this shop to get the lower ball joint and axel fixed on the passenger side for $370. I had recently got the driver side repaired at a shop in Chicago for $260. You do the math. Complete rip off.

I have done business with the Bernardi Auto Services family for years and never had any complaints. Though I no longer live in the immediate area, I still travel to their location to have my vehicle properly serviced. I trust these people to do what is requested or required and nothing more or less. Their fees are fair and very competetive when comparing to dealerships and other shops. Another thing I really like is I get to deal directly with the Owners/mechanics of the company and not some service writer that doesn't even try to relate my request(s) or complaint(s) to the actual mechanic doing the work. Regardless of the vehicle, age, condition or issue reported, they will resolve it properly with a full explanation of work performed and why. They take their work seriously because their Family name is on the line. Their work is their signature, and they sign it with EXCELLENCE.

Great experiences, Ray has repaired our vehicles for 2 years now and have always been fair, professional and expedient. He's always given us guidance about cost and options and explained each repair needed and why. Fair and Honest.

I can't write enough about Ray, his brother and his son. He's a great, honest owner and only replaces what needs to be done. He worked at great lengths with me and our 1959 Ford Fairlane. He took on two big jobs with the car (and all the other fine adjustments that came along with it) and did them with a smile on his face. He assured me every step of the way that everything is going to be fine. He's a classic car owner himself so he knows what he's doing with both the modern and classic cars. Don't hesitate to bring any of your automotive issues to him. Ray, thank you for everything you have done for our family and my wife's father's first car. Looking down on us, he's smiling.