What clients say about Highland Park Auto Clinic and Sales in Highland Park (IL)
Ray was sooo nice and kind. Other car dealers misleading customers, but I felt Ray was genuine. I love my car and my sister will refer my niece to him too. THANKS RAY!!👏👏
Ray was wonderful to work with: honest, upfront, and genuinely kind. He made the whole process of buying my car smooth and stress-free. Truly a great person to buy from. Highly recommend!
Ray is amazing. He is very honest and nice. The way he talks to you is very informative. He knows the details of every car, and he takes pride in his work to make the car perfect. The inventory here is extremely affordable. I look forward to doing more business with Ray. It’s hard to find honest salesmen nowadays, but Ray is a mechanic and a person before he is a car salesman. Ray also is a great communicator. He sent me videos and pictures when I asked for them until I was able to make the 1.5hr drive to him a few days later. Thank you so much for the hospitality and the sale!
I was referred to Ray by a close by auto shop when I called looking to take in a car for a pre purchase inspection. I called Ray on 12/23/24 to see if he had time to look at the car. On the phone he seemed very nice and helpful. I took the car to him a few hours later and he said he’d take good care of me and would look at everything and give the car a good inspection. About 20-25 mins later he comes back and tells me the car needs brakes, suspension work, and a timing belt. Other than that it looked good and if I took care of it that it would be a good reliable car. At the time I was very happy to make the decision to purchase the car and planned on taking the car to him for the repairs. The day after I purchase the car I notice the heat doesn’t work well and it’s mostly pushing out cold air. I looked it up and read that it’s fairly common with that make and model of car and decided to just deal with it.
I took the car in to Ray on 2/10 for the repairs, also mentioning the heat issues, and planned to pick it up the next day. To my surprise the next morning I received a message from Ray saying I need an oil change, antifreeze, an engine air filter, and a cabin filter.
I don’t think I even put 100 miles on the car before taking it back to Ray so to need all of those extra repairs was crazy to me… unless he completely missed them in the first place when I took it to him on December 23rd.
I agreed to the extra repairs because they needed to be taken care of but I lost all trust and confidence in him after that because those were all things that should have been checked, noticed, and mentioned when I first brought the car in to him. Also whenever you take your car in for an oil change, all other liquids like antifreeze and windshield fluid is topped off free of charge so to have me pay extra for something he failed to check was wild.
This was the first time I took a car to get a pre purchase inspection and was so happy that I did because I initially thought Ray was thorough, honest, and trustworthy. It gave me a lot of confidence to say yes to the car while knowing exactly what it needed and what it didn’t. To my disappointment I was wrong in knowing everything the car needed repaired and felt taken advantage of.
And to top it all off I noticed a few days after picking up the car that the hood wasn’t completely closed, while going 60mph on the highway. I pulled over and tried to close it many times and it would not close all the way. After taking it somewhere else they were able to get it to close completely.
Mr Raid Yacub the owner of this clinic/dealership is a very truthful and reliable person. We first contacted on craiglist with doubts in my mind but when we eventually met his before, during and after sales services is five star. Keep this up Raid
I was looking over and been to 5-6 used car dealers and every time it was just more and more junk and excuses for why the cars were bad or it wasn’t their responsibility for them to be safe but just drive.
Here you will find not only reliable cars that were work on by the man selling them to you but you will find one of the last open and honest people in this business. Ray Yacoub makes sure all his cars are safe to drive and knows all the work that have been done to the cars he sells. He is great at what he does and I would recommend any friend or family looking for a good used car or a reliable mechanic to come here!
My tires needed to be replaced the 1st week I bought the car. I expected to need to do some repairs but it would've been nice to know that the tire had been slashed and repaired before I drove 400 miles back home. I was told that the tires had 70 percent drive life still but that wasn't true which makes me wonder what else is wrong with my car. I'm glad to have the car but it would've been nice if Ray had been honest about that.
I had been tirelessly searching for a vehicle and stumbled upon a 2010 Toyota Yaris at Highland Park Auto Clinic & Sales, where Ray works his magic. The car was in impeccable condition, and despite my initial skepticism of dealing with other dealerships, Ray's genuine and patient approach won me over.
When I finally visited the shop, Highland Park Auto Clinic & Sales, Ray greeted me warmly, and we even shared some good laughs that made the experience heartwarming.
Ray was genuinely looking out for my safety, and as I took the car for a solo test drive, it became clear to both of us that this was the perfect fit. His sincerity and lack of forcefulness made the whole experience a pleasure. Ray provided valuable recommendations, understanding my somewhat relative inexperience in car buying. His guidance and efficiency in handling paperwork made the process swift and stress-free. I am so grateful I waited to find the right place! I can't thank Ray enough for his honesty and genuine concern. If you're tired of pushy dealerships, I wholeheartedly recommend Ray at Highland Park Auto Clinic & Sales; he's a gem in the car-buying experience. It was truly the best day I have had all year.
Thank you so much, Ray, for making this experience not just about buying a car but creating a foundation of trust.
If you're tired of pushy dealerships, I will always recommend Ray at Highland Park Auto Clinic & Sales; he's a gem in the car-buying experience!
Did a full break job for me. Done on time and great work. Saved a ton over a dealership or Midas etc. Nice to see a mom and pop doing good and honest work.
Ray was gracious enough to meet us last minute to look at a vehicle we wanted to purchase. He did a very thorough inspection at a fair price, and I was much more comfortable making the purchase after Ray gave his blessing.
Been going to Ray and team for years. Really appreciate the quality of service and professionalism he provides. He does everything from brakes, oil changes, custom repairs, and tire work.
This car shop is amazing, I called early in the morning because I was having trouble with my car starting and I was worried I’d have a dead battery when I got off work. Luckily Ray was able to look at the car the same day and it was ready well before I finished work and he charged a fair price. Definitely recommend. Great guy, very accommodating.
I purchased a 99 4runner from Ray a couple months back. I appreciate his honesty and straightforwardness. He provided the carfax and gave me time to do a full walk around of the car inside and out so I could know what I was purchasing and feel good about it. He gave me a good deal and the truck has been great so far!
Ray is honest , pure and simple. He understands the problem and recommends solutions to only what needs to be fixed. I am quite impressed by his knowledge of Foreign and Domestic vehicles and extensive experience in complex situations with all aspects of auto repair. I highly recommend HighlandAuto Clinic to anyone looking for any vehicle service , oil change, tires, brakes, engine or transmission !
1596 Old Skokie Valley Rd Ste 1, Highland Park, ILUsed car dealer
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