Justin has always been a reliable & reputable mechanic serving my family's needs mechanically for the past 15yrs, and always offers great competitive prices and top notch quality service without being on a waiting list for a month. 👌 💪 thank you to Justin and his team for the level of service he provides to his community and best of luck at your new and improved location in Lincoln Illinois.
My son and I were traveling back to Wisconsin from Texas when our sprinter Van (that we do OTR freight in) got into some trouble on I 50. I googled the nearest auto shop and ran across Duvall’s Automotive shop, which was 2 miles off the interstate. We drove 5 miles per hour off the interstate and down the road to the shop at 730am. When the owner arrived he got us in first and got our van running within 1 and a half hour. They were very nice and professional. I would highly suggest their shop to the locals and anyone traveling. Plus the cost of the repairs was reasonable. We got our wheel bearings, front drivers side rotor and break pads repaired. We are thoroughly satisfied!!
Excellent service,always willing to help get your vehicle running in top shape. Friend, polite, down to earth people that work there . 10 rating and higher
Traveling from St. Louis to Milwaukee through a major rainstorm. Our 2020 Palisade began to misfire and through a CEL. Forced to pull over in Lincoln, IL, Duvall's Automotive had us diagnosed, fixed, and back on the road in approximately an hour! Great work, great situational awareness, and great customer service. Donuts headed your way as a big thank you! Standing ovation! Our family is very impressed with the hospitality we received on an emergency fix.
Great shop, great folks! Squeezed me in early in the morning for a repair to get me back on the road to finish my work day. Timely repair, fair price, highly recommend!
Amazing, amazing, amazing service. If you live in this area or are stuck (like we were), this is best place to be. Husband and I were on a trip coming home on 55 from New Orleans and had a major oil leak that caused our car to pretty much be inoperable. Insurance towed us to this little shop, we were welcomed with open arms and hospitality. Nicky and Dave are great people! No BS, no overcharging, and quick service. Had us back on our way within hours. Can't thank them more for their service and hospitality.
He's a great guy and gets the job done. The only complaint I have is it might take awhile to get your car done. I've had cars there for almost a month before. You just never know but that's the cost when you have so much business. That is my only complaint. Very reliable decent prices and you can trust hell get the job done right the first time.
Had an emergency tow to Duvall from I-55 on a Sunday. We were pleasantly surprised with the very reasonable cost of the repair. We recommend Duvall for your auto work!
Great people that know what they are doing and don't charge you an arm and a leg. Was notified what the issue is after the diagnostic came back and asked if I wanted him to do it and after he did, he was done in a fashionable time. Couldn't have asked for better service or price. 6/5 stars if I could.
After 6 months, my car's cruise control is not fixed. I took my car to Mr Duvall's shop since I read positive reviews that were a few years old. Unfortunately for me, the experience was quite frustrating and without resolution. Not only does Mr Duvall require money up front for parts before any work can be accomplished, he also does not communicate the status of the job or if the job can be accomplished at all. After dropping my car of on Monday, I would have to go to his shop Friday to inquire about the car since calls are not returned. This happened several times since I wanted to give him a chance to make this right. Unfortunately for me, my car's cruise control has not been fixed and now I'm out $160 for the refurbished cruise control module he put in that still does not work.
Just a warning other people on the service Mr Duvall provides, since this is a prime example of how hard it is to find an honest car mechanic.
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