What clients say about Pioneer Fibers, Inc in Elk Grove Village (IL)
It’s tight at times to back in depending on how busy they are. Sorry, but that is the good part. Don’t expect to be in and out after docking. They surely take their time which in the long run is your time to unload. You have to scale in and out by the office which is at the other end of the building from Mark street.
Muy amables las personas de la oficina, carga rápida siempre y cuando no tengas carros por delante , jacarandá peligrosa son rollos de papel altos y con mucho espacio entre los rollos, si puedes trae cintos largos para asegurarnos bien, no te los piden
Been coming here for years. Manager needs to do something about how long they take to unload/load. Been here before with just another truck and took over two hours to unload. Imagine a busy day how much longer they would take.
Loading was quick, but broker lied saying the product will be cardboard boxes. They ship bailed shreded paper, which is basically garbage that makes a huge mess in the trailer.
Hours to get loaded and finally done loading at closing time. Then we get to nearest scale and they over loaded the front of the trailer and we are overweight on the drives. Of course there is no one there now to rework the load. Does this place not load trucks non stop with this trash and understand the need to spread out the weight? Ridiculous. Better check how they load your trailer before you leave.
Very rude when talking to you. The lady had her head down so I couldn't hear her. Then when asking how drivers turn around to get into dock was told " I don't drive a truck so how would I know.
In and out in 40 minutes. That include scaling in and scaling out. Extremely fast. People in the office are very nice and easy with straight forward directions.
Very fast loading, quick in and out. When you pull into the drive between the two buildings, go all the way to the end and either turn left or right (whichever has more room) and then reverse to turn around. There are several companies in these buildings, Pioneer Fiber is in the eastern building at the northern most side. You cannot use the scale. Slide tandems and chick the wheels.
Edit 4-8-21: You now need to scale in and out but everything else is the same. Must back onto the scale.
Drivers check in at the North side of the building. When you pull into the lot it's the building on your right.. Back onto scale and it's a scale in/out situation. Place can get busy at times, Great hard working staff will do their best to get product in and out as fast as they can.
As a drivers point this place is outstanding on loading procedures from scaling empty to loading and to scaling out it only took them 45 minutes to do this OUTSTANDING Thank you Pioneer Fibers
836 S Arlington Heights Rd #363, Elk Grove Village, ILTransportation escort service
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