What clients say about RJE AUTOMOTIVE, INC. in Augusta (GA)
My experience with this repair shop was not good. I originally thought the repair of wheel cylinders was completed correctly until I had someone else check behind them. The parts was never replaced has the original parts on my vehicle but they were paid for a service that was not completed. My brakes were going down to the floor they did bleed or stop that for occurring. Lesson learned I wont do business with this establishment ever again.
I needed a new motor in my truck and all the shops were too busy and backed up. Found RJE and they found me a motor and had me up and running in no time. The lady at the front desk was very nice and the guys all seemed to be happy enjoying the work they were doing. They represent what a southern style mechanic shop is supposed to be. Thank y'all!
Went there to have my front and rear brakes and rotors replaced. RJE Automotive was fast and they gave me a quote better than any other place I would have gone to. Sad that the reviews are a little disheartening but my experience was better than good. I will be back for any other repairs, thank you all
My son in law asked for transmission repair.Price went from $1000 to over $5000 would not accept money from Omega warranty said Cash App only to his wife and he damaged engine when driving as his car, lost key and charged $374 to replace, gave constant runaround when he told him to come get car..then he said engine cracked so need replacement at $3000 more
Customer service was terrible!!! Was told one price and then double charged when the job was done. Then the part was damaged in the process and bolts were missing and they didn’t replace them. Then didn’t want to give me a receipt after I paid. DO NOT go to this place it’s a waste. You might as well do it yourself and save time , money and hassle. 2 Months later wreck happens because they didn’t install the brakes properly!
I usually try to promote black owned businesses, especially being one myself. I pride myself on being patient, and trying to be understanding when it comes to getting swamped with customers. With that being said, I really hate having to say that I seriously discourage anyone from bringing their vehicle to this establishment. I had my son's car towed to this place at the end of Feb 2022, and they gave us the run around for over a month. Today is April 11, 2022, and the car is still not fixed. The car has sat so long, as you can see in the picture, the tire has gone flat. I'm having to get it towed again to another shop. They only have one (1) mechanic, and customer service is horrible. Do not, I repeat DO NOT take your car to this place. If you do, you're doing so at your own risk!
this shop "worked on" my son's work van. I say that in quotes because they did not fix the problem, and in fact created new ones. The lack of customer service from the owner, the lack of consistent pricing, all coupled with the fact that they said they fixed it TWICE but didnt warrants this review. I wish I could give less than 1 star, I wouldnt recommend this "repair shop" to an enemy.
1351 Gordon Hwy, Augusta, GATruck dealer
Website
