This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, StateLine Wrecker Service LLC in Augusta, GA scores 75/100. Most reviews praise fast arrivals, professional drivers, and dependable tows, including late‑night assists and heavy‑duty recoveries. Strengths include quick response, courteous staff, and careful vehicle handling. Common complaints cite long waits, perceived rudeness, disputed damage or missing items, and high or unexpected fees; pricing feels inconsistent. Customer service trends are mixed. Little to no info on inventory variety, yard organization, or ease of finding parts.
Address:
211 Laney Walker Blvd ext, Augusta, GA, United States
State line wrecker service is class act thank you so much for what you did for me I made it to North Carolina with out Daniel and the gentleman which I regret I don't know his name my truck is at mechanic what is wrong is exactly what you told me next time I come through August a iwil say high
Richmond County uses this company. I had an accident & was hospitalize. I couldn't get the claim ticket to Stateline. I had any documents that needed that could be faxed or scanned to them. The employees lied & said it is against the law to release the car without the claim ticket. Per Richmond County sheriff's office that is not true.. I had to call the sheriff's office & get them involved to have my car released to Kendrick's Paint & Body. The sheriff sent a deputy to me picked up document took it to Kendrick's. StateLine added an additional of $40 cost above & beyond towing fee as well as storage. The owner was very rude & the fact that I was hospitalized was just too bad. There are too many wrecker company's to do business this way.
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