Atlas Auto Parts Usa in
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Address:106 Colony Park Dr Suite 800-P, Cumming, GA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:30040
Working Time and Location
What clients say about Atlas Auto Parts Usa in Cumming (GA)
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We are writing to express our dissatisfaction with Atlas Auto Parts USA **** and cannot recommend their services. On behalf of our customer, we placed an order for a $4,500 engine, intended for a 2015 Dodge 2500, which the customer planned to install themselves. However, the engine received was a Grade C unit, exhibiting significant damages, including a broken engine cover, broken fan, numerous other exterior defects, and substantial rust. Although the customer initially accepted the delivery, believing the damages were purely cosmetic, upon installation, the engine proved to have no compression. We initiated contact with Atlas Auto Parts to arrange a return and full refund. Following the freight company's pickup of the engine, and despite the passage of 15 days, Atlas is now refusing the refund, citing the absence of certain parts, such as the valve cover, intake cover, and manifold. These parts were damaged upon initial delivery and were not returned by the customer, under the assumption, given the engine's condition, that Atlas would not require them. We are currently engaged in ongoing communication with Atlas to resolve this matter, including the possibility of returning the damaged parts. Our client has already returned all of the missing components; nevertheless, Martin from customer service is currently unresponsive to our inquiries and is refusing to initiate the requested refund.
Dec 09, 2025 -
After some back and forth I finally had a manager reach out to me and he got my side of the story of what happened and said he would look into the problem with my refund. He called back the next day and said they would send out a check right away for the refund and apologized for the issues and he wanted to make things right. I received my check in a few days and everything is good to go know. I thank him for making things right as I am a single father and every dollar counts. Thanks again for helping set things right.
Oct 11, 2025 -
I bought a transmission for my 2014 subaru forester from them.they ship it to my transmission shop .with no label with it say customer name car model or make and no instructionsin how they wanted it to be install pre warranty ]and .then they call me to make sure transmission shop.got the transmission...[THEY LOST MY TRANSMISSION] MY shopper confirmed it was transmission for my car .My transmission shop install .used transmission with 43,000 miles on it for 1945.00 with warranty. Shop said they couldn't get transmission going they replaced the solenoid that they got off my old transmission... I picked up the car from transmission shop. I was told to drive it for 500 miles and the motherboard will relearn how I drive the car. I didn't even get to drive the car more than 200 miles and the transmission died. When the transmission was delivered there was no instructions on how they wanted the transmission installed, it voided my warranty I do not recommend Atlas for used transmissions I got the runaround when the solenoid went bad they don't pay for solenoids or sensors no electrical parts on Transmissions so I was out that money as well. I'm out of the money that I had to spend to install transmission plus bring the car back to the shop and see what was wrong with it so I'm in the hole about $4,000 I give Atlas a big fat F and I do not recommend them
Aug 10, 2025 -
I recently purchased a used engine from Atlas Auto Parts, and I couldn’t be more impressed with the entire experience! From start to finish, their team demonstrated exceptional professionalism, transparency, and customer service that went above and beyond my expectations. First, the process of finding the right engine was incredibly smooth. Their staff was knowledgeable, patient, and eager to help. They took the time to understand my needs, provided detailed information about the options available, and ensured I felt confident about my choice. It was clear they had a deep understanding of their inventory and were genuinely committed to finding the best solution for me. The quality of the engine I purchased exceeded my expectations. It was exactly as described—clean, well-maintained, and in excellent working condition. The team was upfront about its history, mileage, and performance, and they provided detailed documentation to back it up. I appreciated their honesty and transparency throughout the process, which is something you don’t always find in the used parts industry. Their pricing was also very fair, offering great value for the quality of the product. I compared their prices to other businesses, and Atlas Auto Parts stood out as one of the most competitively priced without compromising on quality. Delivery was seamless, too. The engine arrived on time and was securely packaged to prevent any damage in transit. It was evident that they take great care to ensure their products reach customers in the best possible condition. What truly sets Atlas Auto Parts apart is their commitment to customer satisfaction. Even after the purchase, they followed up to ensure everything was working properly and offered support in case I had any questions or issues. It’s rare to see this level of dedication to customer service, and it made me feel like a valued customer. I’ve already installed the engine in my vehicle, and it’s running perfectly. I couldn’t be happier with my decision to purchase from Atlas Auto Parts, and I will absolutely be recommending them to anyone in need of high-quality used parts. If you’re looking for a reliable, trustworthy business that stands behind their products and values their customers, look no further than Atlas Auto Parts. They have certainly earned my trust and my loyalty! Thank you to the entire team at Atlas Auto Parts for making this such a positive and stress-free experience. I’ll definitely be coming back for any future needs!
Apr 17, 2025 -
In my experience, finding good used parts has always been tricky. But we decided to give Atlas Auto Parts a shot for my old minivan's engine. If Im honest, I was worried about hidden issues. However, everything ran great right out of the box. They also followed up to see if we were satisfied. That level of care made us feel valued, and the cost was definitely budget friendly.
Apr 06, 2025 -
I was a bit skeptical at first about ordering an engine for my Mercedes GLA from Atlas Auto Parts, but after going through their website reviews, I decided to take a chance. I'm really glad I did! The team not only delivered the engine exactly as promised, but they also worked with me on the price, which was a huge plus. The engine arrived in great condition, and the delivery was prompt. I can tell they really care about customer satisfaction. I’ll definitely be coming back for any future needs. Great job, Atlas Auto Parts—keep up the excellent work!
Feb 04, 2025 -
Fantastic service from Atlas Auto Parts! I needed a replacement alternator for my 2013 Nissan Altima, and they had it in stock at a great price. The shipping was fast, and the part looked almost brand new. Installation was smooth, and my car runs perfectly again. Will definitely use them for future car parts!
Feb 04, 2025 -
Atlas Auto Parts made my life easier! I ordered a radiator for my Ford F-150, and they delivered exactly what I needed. The part was clean, well- packed, and arrived faster than expected. The customer service team was knowledgeable and helped me pick the wright one. No complaints—just great service and fair prices!
Feb 02, 2025 -
Found Atlas Auto Parts when I needed a fuel pump for my Jeep Liberty. The pricing was unbeatable, and the quality was outstanding. The shipping was quick, and everything worked perfectly after installation. Great experience overall!
Jan 29, 2025 -
Edit to add: we have contacted them and as requested sent them the diagnostic report directly from the Toyota dealership and the response we got was that anybody could have made that report! Are you freaking kidding me!?!! They NOW want US to take it to Toyota and have the dealership take apart the transmission and tell them exact what is wrong with it! You should have done that BEFORE taking our $2500!!!! YOU RIPPED US OFF AND REFUSE TO MAKE IT RIGHT! We now have over &3000 in this useless hunk of metal! My husband is a hardworking humanitarian that does so much good for people and then there is YOU!!! The complete OPPOSITE of a hardworking man! My husband works in disaster relief and his truck is very much needed in this situation especially right now! His transmission went out and we purchased a transmission from Atlas with a promise that it is good working transmission. They kept stalling us on the shipping after we paid in full. And when it arrived and was installed it turned out to be complete garbage. The Toyota dealership has documented all of the codes that it threw, which there were 10 codes!!! This needs to be handled IMMEDIATELY because time is of the essence to the people in the disaster stricken areas that are counting on good, compassionate hard working men like my husband who doesn’t deserve to be ripped off by companies like ATLAS!!! I will amend my review if and when they make this situation right! If they do not I will take our story to every platform on social media including the news media.
Nov 08, 2024 -
So happy I found Atlas Auto Parts! I needed a new axle assembly for my 2015 Ford Escape, and these guys had it for way less than anywhere else. I was worried about getting used parts, but everything was in perfect shape. Saved a lot of money and the part works perfectly. The team was super friendly and helped me with all my questions.
Sep 27, 2024 -
Can’t beat the price of engines I was skeptical bc it was so cheap but hey I got a damn good motor for a great price and they did all they said they would move used motor 49,000 miles excellent shape atlas autos all day!!
Sep 16, 2024 -
Had been searching everywhere for a used engine for my 2012 Honda Accord. Atlas Auto Parts made it so easy! Their website was simple to use, and I found exactly what I needed. The part arrived in perfect condition and on time. The staff kept me updated throughout the whole process. Totally recommend these guys if you need car parts without hassle.
Sep 09, 2024 -
Wait until they send you a part that does not work and you find what a hassle it is to get them to admit that there is a problem and they need to take the part back. I paid a premium because Atlas promised me that they would send a transmission that would work very well and that was not the case. After a lot of back and forth they finally have admitted that it will not work. They have have offered to send another transmission but I am to the point that I do not trust them. They have promised to refund my money but they will not cover the mechanic's cost. I now owe the transmission shop more than $2000 for all of the work they put in trying to make the transmission Atlas sent them to be installed. I can't even begin to explain how much stress dealing with Atlas has cause everyone concerned.
May 21, 2024 -
I run a small garage and have bought several engines and other parts from them. Never really had any issues, and even if one arises the staff is friendly and more than willing to help out. Parts are quality and the prices are good. Definitely a great business to deal with!
May 16, 2024 -
I seen you took my review down with pictures of motor, you don't want people to see the motor that you sent me I will keep posting until you refund my money for the no good motor you sent me. Now you're trying not to pay me back for the blown motor that was sent to me. It was never installed the motor was no good. You're trying to say you need to see the motor make sure it was in the same condition it's definitely in the same condition blowed up junk. The mechanic took one look at that motor and said he wasn't installing a blown motor. And if you think for one minute I'm going to allow you to steal 2,713 from me. I work hard for my money that will not happen. You can rest assured that the courts will get involved if my money isn't refunded in full of $2713.00
Apr 12, 2024 -
I called to get an engine for my 1988 Ford F350. Spoke to Mark who was very polite. Gave me the information needed. After much hesitation I ordered the engine. The engine finally arrived and was installed. My truck was bought back to life. The engine is running well. And I Thank Atlas Auto for delivering what they promised
Apr 04, 2024 -
so I was skeptical on buying an engine from this place and read some of the reviews and I was like you know what let me give them the benefit of a doubt spent about $1700 on a motor specifically asked them to send me pictures of the motor before they shipped it and they did not send me any photos of the motor. They shipped it without even telling me that they were shipping it and then I was called by my mechanic out of nowhere saying that the engine was seizing when they tried to start it up so essentially got a bad motor. I kind of got faith in these guys that I will be able to get a solid replacement. But as for now, my experience has been not too great with this company I am going to keep this review updated when the situation is resolved to give people what actually happens with this company.
Mar 25, 2024 -
I got a engine from them for my 09 kia spectra and paid $1150.00 with taxes and shipping included and the engine only has 72,000 miles on it from what i was told by Peter. At first I was a little worried but Peter told me not to worry everything was fine and i wouldn't have to pay until my engine was shipped and told me it wasn't a scam although it sounded to good to be true. Anyways my engine is now in and is running great. Thanks so much atlas auto.
Jan 28, 2024 -
Do not use this company for your parts or engine needs. They will not stand behind there products and send out the worst parts and will not refund your purchase. They should me and engine that was a lemon and will not refund my money. Did not send it to the shop where it needed to go and would not take responsibility for there error. They did not match the engine according to the VIN provided sent out the wrong engine and gave a bogus warranty date towards the engine. This company is awful and I would not recommend there products or services to anyone
Dec 05, 2023 -
This place was recommended by my friend. I purchased a transmission for my 2014 Mercedes GL 550. It was delivered on time it came well packed and it was clean. Got it installed and my car sprung to life and drove like a dream. Thank you.
Oct 13, 2023 -
I'm ready to express my most satisfaction which I recently purchased with Atlas auto parts the entire experience short of exceptional.☺️ The engine has given my vehicle a new life, I'm really happy I did business with them ❣️ From the moment I inquired about the engine to the moment it was loaded into my vehicle every interaction was a genuine commitment to customer satisfaction I really loved it ♥️. Your staff's knowledge and willingness to answer my questions instilled confidence in my purchase. The competitive pricing and warranty options you offered were also highly appreciated ??, which sets you apart in the industry. I want to extend my gratitude for the outstanding service and product you provided. I will recommend Atlas auto parts to anyone in need of quality used engine ☺️.
Sep 26, 2023 -
Ordered an 350 engine for my 1978 chevy. Was a little sceptical as this was my first time dealing with them. Had earlier ordered the same engine from a different place and never got the engine. But this guys were very good. They delivered the engine in 5 days. I was happy. The engine was on a palette and we'll packed. Got it installed. Very happy with it. Have to say this guys know there business. The guy I spoke to I think was Mark. He was very polite and patient. He emailed me all the information as promised.Will definitely recommend them.
Sep 09, 2023 -
These reviews are fake. The engines they are selling are not what you receive. We paid around $4,900 for a complete ready to drop in engine. They sent a broke apart $600 dollar engine block. They were great until they got the money from the bank. I have screen shots and emails I didn’t everything through text. My father who 70 found these people without checking with me first the money was already sent. They tried to refund me $200 then $300 dollars to make it right. I’m glad this wasn’t a lot for my family I would hate to know all the people they have ruined. I even checked out some of these reviews it’s all a scam. Reach out to me if you think I’m lying. I have pics text screen shots and emails.
Aug 21, 2023 -
Purchased an engine from Atlas auto parts. The motor is clean and in good condition, I am very happy with Marks service . Appreciate Marks hard work and promptness in sending me the motor which I was looking for.
Aug 03, 2023 -
Buyer Beware! Total crooks in my estimation! I ordered a motor from Atlas for $1,100, and they shipped a rusted out defective motor to my mechanic. Atlas demanded that I pay for the defective motor to be returned and even make the shipment arrangements, before would ship a replacement product! That is not what Atlas advised! Atlas advertises that they will replace it with a properly working part. They charged me another $256, for returning the defective engine, and made me pay the shipping before they would send a replacement engine. If I cancelled they would charge an outrageous restocking fee, so I would lose $400! I advise you to never do business with Atlas Auto Parts USA.( PS. They all have strong East Indian accents and it’s hard to understand their English.)
Jul 18, 2023 -
Hi, Mark has helped me with multiple vehicles and made it an easy experience every single time! He recently helped me track a part that is model specific to my BMW and got me it for much cheaper than I could find anywhere on the internet. Atlas Auto Parts makes it easy to support local businesses by being exponentially better than their online competition! - Mary Artigue
Apr 14, 2023 -
Was looking for an Engine for my husband's 95 Toyota Tacoma. Called several junk yards and all I got was, nope don't have it. Called atlas auto which sent me Allan. He found the part, pulled it off the Engine and even shipped it to us For free of cost. since we live on the east coast. Saved us a 3 hour trip and the part is in excellent condition. Thank you for all your help, Allan!!
Jan 31, 2023 -
I had been looking for a 2009 Dodge Charger Engine within my budget with no luck for weeks. This place had one In the right size and well within a reasonable price range. I really appreciated Vincent's kindness and honesty as we spoke about the issues I had experienced with my car over recent weeks. I highly recommend them. Vincent was even willing to help me even though it was so close to close and I didn't feel rushed at all which is rare these days. Thank you guys so much!
Jan 26, 2023 -
Purchased 2006 Ford Explorer Engine.A great resource for used parts that are priced well.Was assured they ran the engine and offered a 90days warranty on the parts. Knew exactly where to take it for delivery at thedealership and even waived the delivery fee. Will definitely be looking to get more parts here if need be.
Jan 20, 2023
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