BL is top tier. I don't think he has ever met a stranger. Great customer service and very knowledgeable about his craft and cars. Had my truck towed from a crowded parking lot, it wasn't shifting into gear and he knew what to do to get the job done. He was very responsive and communicated throughout the whole process. Pricing is also reasonable, as my tow was over an hour away. I definitely recommend if you need a tow in area. Great guy and business. A life saver! Thanks again BL 🙏.
This tow service is amazing and his prices are more than reasonable. Had my car towed from Jefferson to Winder for 192 instead of 400 from another tow service. Thanks for your excellent handling of my vehicle and my wallet.
When I say B.L Towing saves the day, he did just that. We were stuck for hours and he came, we all put our heads together and got her out the ditch. He was so awesome great customer service and appreciation. I can’t brag enough on how helpful he was. Thank you soooooo much for going out of your way to get us out. I recommend B.L. BURNETT TOWING FOR SOUTHEAST IS BETTER THAN THE REST, NO OTHER CAN COMPETE…….
Only service that answered the phone! Could not have had a better experience. Mr Burnett was a pleasure to work with. Upfront with costs. No surprises no hidden fees. Quick efficient and just a delight on an otherwise stressful morning.
Amazing experience with BL Burnett Towing & Recovery! I called them after I wasn’t able to avoid the debris from a huge blown out tire and collided with it on I-85. Barely made it to a gas station off the exit before my car gave up. I’m so grateful to have found them and now they have a forever customer. They were so immensely kind from the moment I first called. Even made sure I was at a safe location. They made their way to me so quickly even though it happened during the afternoon rush hour traffic. The towing process was so painless and they made me feel so much better about the whole situation. Price was very reasonable too. Go ahead and save their phone number because everyone needs a reliable towing company that’s there when these types of things happen. I pray God blesses BL Burnett Towing just like they are were a blessing to me.
I was on my way to check on my older vehicle and his tow truck was in front of me at the traffic light. I gave him a call and explained what happened and he was very helpful and offered assistance if it was necessary. I called B. L. back and he answered right away and was there within 30 minutes. He discovered the problem and I was able to drive the vehicle home.
This guy is the BEST! He was the only one to answer the phone. He came out at midnight and changed our tire on the side of the road and had all the tools to get the job done. I definitely recommend him. Thank you for all your help!
Simply the best service ever received. Owner answered my 1st call, provided comprehensive explanation of service. Vehicle picked up very promptly, driver provided photo and also confirmation of delivery and all contact information. The entire process took 3 hours start to finish. Personalized service, treated like a customer and not a number and more than competitive pricing.
BL was awesome. I can't say enough good things about him and his business. My sister was stranded in Georgia 4 hours from home and was so helpful and got her back on the road quickly. I highly recommend this company!
Awesome guy to do business and have a conversation with. He responded quickly and drove safely the whole way. Great price as well, it was lower than expected. Thank you so much for the help!
BL Burnett Towing has helped me out many times over the years. The week of Christmas, my truck died. I called BL about towing it to the shop, but no one was open. BL recommended hitting the gas tank to see if it was the fuel pump. Sure enough, the truck fired right up. He called me back later to tell me he had some mobile mechanics over working on one of his trucks. He offered to send them over my way to look at the fuel pump, and I took him up on the offer.
He didn't have to do any of those things, and he didn't get any business out of it. I certainly appreciate him going the extra mile to help me out.
An ethical, helpful and honest man. The only tow you need to know!! Quit looking elsewhere and call BL Burnett to help you when you need it. He will even try to talk you through fixing it before he comes out which he did for me before and it worked.
Kind, clean, and great communication. Responded to a call I made after 9pm and started on the side of the interstate. BL asked questions to understand my situation, then gave me an estimate of how long it would take him to get to me, and arrived in a reasonable time. Took great care of me and my car.
BL will be our first call for towing needs in the future.
BL Burnett Towing & Recovery was awesome. BL went to pick up my SUV that broke down in Calhoun and brought it back to Buford quickly, safely, and affordably. BL is reliable, honest, & trustworthy - an all around great guy … I would definitely recommend him for both short or long distance towing needs. If I ever need a tow again, he will be my first call!
Highly recommend! Car left us stranded when it wouldn't re-start so called for a tow. Called BL and answered immediately. He was able to get the car started and tow wasn't needed. Excellent customer service and knowledge. So thankful for this honest, local businessmen.
Didn't get the guy's name but I will only ever use this company for all my towing needs. So Thursday 7/20 was a bad storm and a tree was across the road. Long story short I got stuck at 10pm.called my road side and sat till 1am when the company they sent got there then refused to pull me out without saying him over 300 dollars. And pulled off leaving me there. So when I could finally get someone to send me money to get pulled out this company came to the rescue and had me out in less than five mins. Great company
We called BL Burnett on a Saturday morning because our car wouldn't start, and we thought we needed a tow. BL arrived to our house within the hour. He was very knowledgeable and courteous. He diagnosed this underlying issue with our vehicle and got it cranked so that the tow wasn't necessary. Very thankful for honest, local businessmen. Would highly recommend!
BL is a nothing but class. Absolute pleasure having a seasoned professional trouble shoot and solve my auto problem. Best experience I’ve EVER had from business perspective. From a personal perspective: my wife, son & I were blessed to have this gentleman get us back on the road in the pouring rain.
God is good.
Tom
I recently found myself with a flat tire in an area that I am not familiar with. Thankfully my search for a tow truck lead me to B.L. because he was awesome. As a woman in need of a tow, it can be intimidating, however he immediately put me at ease by offering solutions for tire places in the area so that I could make sure I could get a tire when we got there. He really made the bump in my day go as smooth as possible. And the price was reasonable. Especially to feel safe and that my car was in good hands. Would definitely recommend!
We came to Athens to check out some atvs. My dads truck battery died and wouldn’t start. At the same time BL Burnett towing was pulling in the same parking lot and I asked him if he could jump us off. With out hesitation. He help us getting us back on the road. Very friendly and appreciated his kindness. If you need an tow or any roadside assistance. I recommend this company.
Waited for AAA for over 13 hours, called B.L. Burnett and they came out immediately and helped me. Wonderful customer service and great willingness to help with an incredible joyful personality. Thank you so much for being my HERO.
I called on a Friday evening after my car over-heated on 316 and they were absolutely perfect! Came to me within 45 minutes and delivered my car to the auto shop without me so that I could leave and go where I needed to go. 10/10 recommend!!
Very great service tonight! He was there the very minute he said he would be within the hour and got us taken care of, even on a late night. We are so appreciative! Definitely will refer to friends and use again!
B.L. Burnett made a terrible day so much better! My car broke down on Highway 211 outside Winder. It's 95 degrees in the shade and I'm dreading the experience of calling and then waiting for a tow truck. The second he answered the phone, I knew I'd lucked into a true professional. I described my issue and had only a vague idea of my location (GPS fail!) but he was able to figure it out in seconds. I then settled in for what I expected to be a VERY long wait. Much to my surprise, the tow truck pulled up within 15 minutes! Not only was he fast, he'd already called a repair shop willing to take a look at my car immediately! This could have been a heat stroke nightmare, instead everything was well in hand in less than an hour. Highly recommend!
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