What clients say about Myles Wrecker Service in Winder (GA)
An absolute star company. Came out and assessed the situation and where other companies failed, they succeeded. Absolutely would recommend, super nice people.
Called yesterday about releasing my truck — was told they “close at 1” even though it was 4 PM, so apparently clocks don’t exist there. I show up the next day at the Lawrenceville lot, and surprise — the place is shut down. A random driver outside says this happens all the time; they pretend to close early so they can squeeze out an extra day of storage. Professional, right?
I call again and get some rude lady insisting my truck is “right there.” Funny, because I literally have pictures of the empty lot. She makes us drive all the way to Auburn to pay, only for them to say they take cash or Zelle like it’s 2008. Then, back to Lawrenceville again — and guess what? The truck magically appears.
Inside, everything had been rummaged through and my cologne was missing. The mechanic couldn’t care less and told us to “call Shaniqua,” apparently the same rude lady. The lack of integrity and basic respect here is almost impressive. Police report already in progress.
Fast, effective, reliable, friendly service. I called Myles Wrecker Service after my car was hit in a shopping center parking lot. The wrecker that my insurance provider contracts with gave me a 90-minute wait time, but Myles had someone there in less than 30 minutes. I was so impressed with their kindness and service that I've locked in their number so I can recommend them to everyone I know. They made what started out as a terrible day bearable, if not pleasant.
On time fast service price charged was too high for services rendered; when you’re broken down you don’t have much choice. $231 to move a small motorcycle maybe 8 miles! But the driver was professional and friendly.
These guys are amazing. They helped us out when we were in a pickle. Chris was an awesome driver and super patient. Thank you guys again and you will be my first call from now on!!
This was an amazing experience. I would surely use this company again. The dispatch was very straightforward and answered all my questions. The driver that came out to pull my truck out assessed the situation, got his plan together and literally had me pulled out within 30 mins. This may not be the case always but I really appreciated their professionalism, honesty, and dedication to helping the customer.
Shaun and Deon did a great job of getting my 35,000lb Telehandler unstuck of the nasty muddy creek bed. They made light work with all factors considered. Wrecker companies aren’t cheap but I felt like I got what I paid for. Thanks Guys,
KJ was awesome! I thought my car needed a tow but it needed a jump instead. He's meticulous in his method. Looking forward to doing business again in the future.
In my security profession, having a reliable tow service at our disposal has been paramount to our success. Myles has time and time again, provided service above and beyond expectations, as well as doing so in a timely manner. I've also called upon their services personally, and received the same results. Their staff is also friendly, courteous and professional.
Thank you all for your help! It is great to deal with honest folks. Myles went above and beyond helping us when my son was broken down and out of town. Thank you to each of you Terry D
I’m the managing operator at Crown Charters. We had an emergency with one of our buses. All it took was one call to Myles Wrecker Service and they were there within minutes to get our vehicle safely off the road and to the repair shop. Great, prompt service!
I put Myles Wrecker Service to the test when they accepted to deliver a mini excavator to my residence. Don't be fooled by the name! I said to myself, if they can move an airplane, they can move an mini excavator! Here's the background... The mini excavator was stranded at a local shipping warehouse as the shipping service could not deliver it using a lift-gate due to its weight of around 2400 lbs. I previously communicated with the shipper to make sure they had the capacity to handle the excavator and they could not deliver at the 12'th hour. That's where Myles Wrecker Service (MWS) came to the rescue.
Myles Wrecker Service is courteous, communicative, and very professional. We scheduled delivery and picked-up the mini excavator on a flatbed truck from the warehouse. They delivered it to my place on the morning of the next day. It was the only piece of equipment on the flatbed and resting prominently on a pallet. I looked at the excavator, then I looked at the driver, and I had no idea how the excavator would get off the truck without a forklift! I mentioned to the driver the excavator is brand new and I could not drive it off the truck as the fluids (hydraulic, engine, etc.) need to be verified. Game on! With a military mindset, they managed to flawlessly and carefully place the mini excavator on the road by tilting the flatbed with the use of harnesses and winches. After MWS left, I secured the mini excavator, unwrapped it, verified and topped the fluids, got it started an hour later, and drove it off the lot.
I was extremely impressed by the ingenuity, professionalism of MWS! I call the event as "shock-n-awe!" and was done at a reasonable price. Hats-off to the driver, Game over, and Mission Accomplished! I definitely recommend Myles Wrecker Service and would hire them again! Thank you!
told a price of $175 for a tow of only 6 miles and a wait of supposedly “1 hour”. 1 hours passes by, and i call back and was told i have to wait another hour. super unprofessional and customer service is very lacking. it was 7pm on a sunday night.
Thank you Casey!! I've never experienced such friendly, calming service dealing with the stress of having to use a tow service until today! Excellent customer service!! Driver delivered the same service, too!! Thanks again, Tanner's Mom :)
These guys are the best in business. I had the pleasure of working with Kevin, who helped get our truck back on the road in time for our delivery next day. Definitely appreciate the urgency they had while working on my truck. Will recommend to anyone looking for a wrecker/diesel mechanic.
If you find yourself in a situation that seems impossible to get out of, these pros have you covered! They have a truly impressive fleet of vehicles, wonderful staff, and well trained recovery personnel.
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