What clients say about Buddy's Towing in Daytona Beach (FL)
Phil is the man. The second I saw him, I knew he was gonna be able to handle the situation. If your guy don’t walk and talk like Phil, don’t bother sending him out. I’ll bet that dude can rebuild a transmission in his sleep. And he’s a biker. Power to Phil, thanks yall!
I would recommend Buddy’s Towing for any of your towing needs. I called them 9 o'clock one morning and asked when could be the soonest they could get to my house. They told me when and were right on time. Very impressed with the driver as well and office gal. You can go wrong with these people
Great Service. Driver was there within 20 min. Very affordable. I called 2 companies before Buddy and they asked for 245, 260 bucks . Buddy offered local towing for 150. Very reasonable price. I will highly recommend them without hasitation. I even asked Tire guy to shout out a word for Buddy if someone asks for Towing truck.
If I could give them 10 stars I would. Lance the driver arrived at a very desolate place when my shift cable failed and I was stuck in neutral. He was able to manually shift the transmission into drive so I could get home, much closer to the shop where all my cars are maintained. The next day Lance showed on time and took my car to the shop. Every aspect of dealing with this company was perfection. I have used MANY tow companies over the years and Buddy’s sets the gold standard. Lance and the others made a very difficult logistical operation painless. I cannot complement them enough !!!!
I just called to try to get some information and the girl who answered the phone is extremely rude and unprofessional. Don’t cut people off when they’re talking. With that tone and demeanor, she would be perfect for McDonald’s!
I don't usually post reviews bashing other small businesses, nor have I ever used their services. This is to review their driver. I was driving behind one of their flat bed tow trucks, and the driver was swerving from one lane to the other just to avoid slowing down because the car in front was making a turn. He later tailgates the car in front of him, speeding up as they're merging into the next turning lane. All this while towing someone's red Ford Edge on the flat bed. This was Wednesday night, June 11th, on US1, in Ormond around 9pm. Tag #E1254E. Please drive a little more cautiously. I can only imagine the disaster that much weight would cause in an accident.
So Buddy's towing towed my camper and my utility trailer both of which I had at the Best Western on international speedway in Daytona Beach. I have a painting business and I live in my camper and kind of travel around and work out of it and I was staying at the Best Western for a few nights and on a Friday I went to work and they said I could leave my trailer and camper there at the hotel and when I got back that night at 8:00 to trailer had been towed by Buddy's towing. I tried to get the trailer back but I didn't have as much money as they were asking for $700 and it only had been there for one day. After that I said to them well I'd like to get my belongings out of the camper and the trailer my personal effects and they told me that it would cost me $125 each vessel to retrieve my belongings which is absolutely illegal. So they apparently a practice in illegal towing and they also maybe they are in some sort of cahoots with Best Western to steal people's belongings.
Highly recommend Buddy’s Towing. Got a flat in the middle of the night. Called them first thing in the morning and they picked up my car within an hour and a half. Driver was great. Both employees I dealt with offered great customer service
I was able to get my personal items from my car 3 days after a wreck and everything was there, nothing was disturbed and Steve helped me load up my things. The front office was so helpful from the first phone call that I made through the process of retrieving my things. I highly recommend this company and these people. Thank you Buddy’s!
This place scammed us, they told me a price. The day before, I came to pick up my car and charged me more than a $100 over what they said. And we also had to wait for a very long time just to get it out after we paid. And the 2 old ladies inside are really rude. And they had a bunch of annoying smelly dogs inside, which were really gross and barking, loud.
Really great experience this morning with a gentleman Buddy's sent out to tow my wife's car. He could have charged the full towing price but was nice enough to test the battery and said it just needed a jump.
He handled the jump for us and charged us a lower discounted price. Really nice and knowledgeable guy, I did not get his name.
Wonderful experience!
The gentleman who took my call was awesome and the driver arrived early and was amazing! The price was very good as well! I had actually called two other companies in the past few days and Buddy’s was actually so much better on price!
Thank you Buddy’s Towing. Our car just quit working on SR 415 last night in the middle of nowhere. The emergency service company we pay for was not able to give us an estimate as to when they could get to us. After waiting 2 hours with no update, we contacted Buddy’ Towing. They were very friendly, assuring us they would be there within the hour. Rickey came to our rescue just as promised. He was patient, kind and was concerned for our safety. He was not comfortable with us calling a taxi to get home and drove us there himself. Who does that? Unbelievable Customer Service. If you need a tow go with Buddy’s. The are great!
Shout out to Buddy’s Towing!! After AAA gave us the run around for 3 hours and failed us, I called Buddy’s and they were super friendly, professional and got to me and my car within 20 minutes!! TY SOOO MUCH!!
We've used Buddy Towing twice, and both experiences were excellent. Their prompt service and fair pricing stood out. The staff was not only professional but also ensured a hassle-free towing process. We highly recommend Buddy Towing.
Stuck on beach today, first time for everything 😃 Called them up and were there within 30 minutes. Larry was super nice, patient and helpful. 🤩Thanks for saving the day!!!
I don't usually write reviews, but Buddy's Towing deserves five out of five stars for going above and beyond in customer care.
Recently, while enjoying the surf and sand with my family, I swam in the ocean with the car keys in my pocket. When I went to crank my auto, it would not start. Of course I panicked, but then I called Buddy’s Towing and spoke with Lynn, who calmly allayed my fears by assuring me that she would immediately send a representative to tow me off the beach. A few minutes later, I spoke with Larry, who insisted that though the tide was rapidly encroaching the beach, he would get my car safely towed to higher ground.
Once Larry arrived, he placed the key in the ignition, and the auto started. I thought this was the end of the story, but Larry knew better. Instead of leaving me on the beach, Larry insisted that I follow him, and he gave me explicit instructions for navigating the sand. Early on in the treacherous journey, my car got stuck in the sand, but Larry got out of his truck, and placed a wench under the tire, and began to slowly pull my car down the beach. Throughout the nail biting trip, we had to stop several times for Larry to assess the terrain, instruct me on traversing the soft sand, and remove innocents from our path. Every time we stopped, Larry made sure to talk me through the next steps for safely traversing the sand.
Though the trek was slow and arduous, we finally made it to higher ground, where I heaved a heavy sigh of relief. If Larry had not insisted on me following him off the beach, I surely would have gotten stuck in the sand and would have had to call Buddy's or another tow service and pay another tow fee to get off the beach. Through his tenacity and persistence, Larry made sure that he delivered both my car and me to a safe destination.
Larry is an amazing, kind and caring human being and an excellent asset to Buddy’s Towing.
Buddy's Towing is 100% worth every penny you will pay for towing services.
I used Buddy's towing after AAA had failed to do anything 2 hours calling. They showed up within 45 minutes and offered a cash option less than AAA. The driver was polite, positive, and got our vehicle to the shop without issue. I hope I don't ever need a tow, but if I do, I'll be calling Buddy's.
Buddy's towing was so pleasant to work with! After having to unfortunately call and get my vehicle towed, The gentleman arrived so quickly! He was so helpful and pleasant to work with. I will absolutely use buddy's towing again in the future if needed and will be recommending them to my friends and family!
Called Buddy's after being stood up by another tow service and they sent a truck within 30 minutes. The Driver was down to earth and very cautious and careful with my vehicle. Will use them in the future if needed.
Can’t say enough about this Great Company. They are fast to respond. Treat my Car with the best care possible. Have used twice and will use again if needing a tow service. Recommend to anyone needing a caring Company with Awesome Drivers and price to Beat all.
After jerking around for 2 days with AAA not sending a two-wheel dolly, we decided to opt for a private provider. They were incredibly professional, fast, and provided excellent service. We couldn't have been happier!
Fabulous service!
The woman dispatching was kind and knowledgeable. Larry came to rescue fast!! He was super helpful and funny! So glad they were able to assist us!!! Definitely recommend.
After 14+ hours of a nightmare with Volvo Roadside Assistance trying to get a tow truck to us for a flat with metal sticking out of the tread, I accidentally called Buddy’s Towing and they were towing my car within an hour!! Very professional, courteous and efficient! The driver knew exactly what to do with my 2022 Volvo XC90 Recharge eAWD Extended Range Inscription Pro and where the Volvo dealership is located—before being assigned by Volvo Roadside Service. My reviews don’t come any higher than what I can give this company. Special thanks to Jared, Lynne and Larry! God bless you!!
We are so glad that we chose Buddy’s Towing to tow our car, they were such a pleasure to work with. It was only $85 to tow it instead of $200, which was a much better deal!! Since we are out of state, makes us even more grateful!! Nick was our driver, he was awesome, and was nothing but smiles throughout the whole process!!
We made it very clear to take our Mustang to the nearest Ford dealership. From there we could get picked up and a rental. We were stranded at a gas station calling every Ford dealership trying to find our car. Then trying to find a ride...Buddy's Towing purposely took it to his yard and denied ever to have talked to Anyone... and the man on the phone wasn't THERE!!! So .. I had to apologize for the way I had reacted. I give them negative 100 for being greedy and uncaring.
Website
