Johnson's Towing in
East Palatka (FL)

The driver that did the call at HWY 207 and cracker swamp dirt road last night was very friendly, helpful and great attitude he move around his truck safe and efficient all around great guy

My wife and I had Johnson’s Towing and Recovery pick our truck up at our house. The driver was very polite and professional. Robert impressed me with his driving skills and his attention to details were very clearly demonstrated and professional. Robert deserves a raise in our opinion.

Robert the tow truck driver was polite, very efficient and fast at loading my car and dropping it off at the shop for repairs. Thanks for the great service.

Thank you for your service, your driver Robert was the best. Very affordable towing, thank you for getting me back home safely.

Fast service came as I was cleaning out my car! Robert was very kind, understanding and knowledgeable. Both with my vehicle and my property as I have a full driveway of pavers! Will be using them in the future!

Needed my son's truck towed approximately 4 miles on Halloween night. I called over 10 towing companies, they either couldn't do it, or the price was over 300. I called Johnson's, they came out immediately and charged a third of what other places said. Thank you Robert for being efficient, and very polite and a wonderful price..

If getting towed could ever be considered a highlight of your day Johnson’s Towing & Recovery makes it happen. Small shop, BIG results. Robert, the truck-driving wizard, showed up like a roadside superhero. No drama, no delays just hit it and quit it on the first try. I blinked and my car was already where it needed to be. Efficiency? 100%. Amanda on the phone? A customer service queen. Warm, witty, and way more helpful than my GPS ever was. She made the whole thing feel like less of a crisis and more of a concierge experience.

I want to say a huge shout out and thank you to Robert Johnson who helped with towing my vehicle out of town to Jacksonville thank you so much Mr Robert Johnson of Johnson's towing and recovery of palatka Florida you're awesome!

Rusty from Johnson’s Towing and Recovery was awesome. Helped me get my Semi out of a jam in some deep mud/water. The service was done quickly, safely, and with care to all equipment involved. Much Appreciated Rusty!

Took a while to get to me, but understandable when you're busy. Robert Johnson towed my 2016 F150 like it was a toy. he was professional, friendly, and knowledgeable. If you need a tow, these are the guys!

I highly recommend Johnson’s Towing. Amanda in dispatch was very helpful and answered all of my questions. Robert’s (Tow Guy) service was phenomenal, he was truly honest and reliable on getting my truck to where it needed to go. Prices were reasonable as well.

I called Johnsons Towing & Recovery on Thursday, 8/21, around 11 p.m. for a jump start and a tow to Jacksonville. Before anyone even came out, they charged me $130 for the jump. When the driver arrived, he was rude and dismissive. A couple was already trying to give me a jump, and instead of offering help, the driver just said, “wrap it up, let’s tow it.” I felt rushed and pressured into something I wasn’t comfortable with. He never even touched my car or attempted any service. Then he got back in his truck and left me stranded on a dark road. Thankfully, the couple stayed with me for hours until my insurance tow arrived, but this company completely abandoned me in a vulnerable situation. To make matters worse, they refused to speak with me afterward or provide a refund. If you need emergency roadside assistance, I strongly recommend avoiding Johnsons Towing & Recovery. The driver made it clear he didn’t want to be there or help, which is unacceptable in this line of work.

This business and these people are exceptional. Amanda went out of her way to help me. In spite of the difficult task I presented she figured out a way to make it happen. What a delightful refreshing experience in the day when finding genuinely honest, polite, caring people is a rarity. Do not hesitate to use this company you will not regret it. Thank you.

Johnson’s Towing came in clutch this afternoon for me and my 7 y/o daughter who were stranded on the side of a busy highway after a very unfortunate flat tire that also had a stripped lug nut!!! But that was no problem for Rusty, he showed up quickly, took great care of us, and went the extra mile (literally) to get us back on the road safely sufficiently. Great experience!!

Wrecker driver (Rusty) showed up fast after call. Extremely professional, knowledgeable and proficient. I will keep their number in my logbook from now on! Thank you Rusty and Johnson towing!

On our way home from St. Augustine we had a blow out in our fairly new camper. We normally have everything to change a tire, however, when we switch to our new camper the socket was misplaced somehow. We called Johnson’s to have road service, they said they usually don’t do road service for RV’s, but since we only needed socks they said they would gladly help. They were at our location in less than 30 minutes and helped us get our spare tire on in rapid fashion. They were extremely kind, helpful, and professional. I would recommend them to anyone because they make you feel like family when you are in need. Many thanks to them. The Gotsis Family.

Tyler was a badass and helped far more than I think any other tow company would at an amazing price for the work done. Even helped me load my trailer back up highly recommend.

I was stuck in the mud today, in a area with no signal and calling was limited. So I called 411 & It helped me located this company. He was quick to get to me outta the middle of the forest in Palatka. I ended up calling him 7 times and not once was he bothered by this. I finally got the money to cover it (My father came to my rescue financially) He was calm, cool and collected. He got us outta that mud in minutes. Unfortunately, We have a 2025 Camery and got ahead of ourselves. But He came to our rescue and even after he told us we had no "hitch" or "hook" he wrapped that blue rope around the stuck tire and he Yanked us out of the mess. BTW it was raining, which made this even more challenging. I am able to sleep in my bed tonight and continue my life. Thank you Thank you Thank you. His truck was really massive, but that was only a bonus.

I had called Johnson’s towing and recovery , I was not having a good day figured I’d be stuck for hours and hours , two employees named Dean and Rusty came out to help me out , I was deep in the woods, they actually found me quickly, I was surprised, they came and restored service to my semi , they were very friendly as-well they worked together and trouble shooted what was wrong , they are knowledgeable and know what they are doing , 1st time I called I was stuck with a semi off-road in Palatka fl. They were there in less than 1 hour , I had a problem with the air pressure, lost it all couldn’t move the truck they came , figured it out in minutes and they were there for 20 maybe 25 minutes and I was back to work, thank god for these 2 , I thought it would add another 4.5-5 hrs on my route , after they helped me I was only 1.5 hrs behind , they saved my day . Thanks guys ,

Recovery, transport and delivery service is absolutely flawless! I called and explained my situation, requested a quote and asked about availability earlier this afternoon. The dispatcher quickly and efficiently provided all in a matter of minutes. (* BEST RATES- PERIOD!) She had a truck dispatched in minutes. Upon arrival, he realized that I was not capable of assisting, but did not cut safety corners OR make me feel bad. He was VERY understanding. He contacted the office & another truck was immediately dispatched to assist w/ BOTH loading & unloading! Soft straps were used to ensure that there would be no damage ! OUTSTANDING JOB!!!

I would definitely recommend the customer service here is amazing, they are patient, and will work with you to come up with a solution. Robert Hammond towed my vehicle from point A to point B even though the yard was difficult to get into, the road was hard to find, and the car no longer worked he tried all night long just through complications and the distance he stayed patient and compassionate I couldn’t have asked for anything more thanks to this place and Robert he did an amazing job I really appreciate it

Chad was absolutely phenomenal. Our pontoon boat trailers axel broke on Mother’s Day and Chad can right out to assist and was very professional. Would highly recommend

I took the recommended route to get to my buddy's farm. Doubled back and forth a few times and when my truck went off the main road I was stuck! Chad was able to fish me out in nearly impossible circumstances. Amanda was nice and she communicated efficiently. Hope I am never in this situation again, but if my back is to the WALL I would wish for CHAD and Johnson's Towing to come fish me out again.

Go elsewhere! Been around car lots since I was a young child and I’ve never seen a worse towing company. Guy was in such a hurry ran my mailbox over damaging security camera and had to beg them to finish the job . Lady was the rudest ever and possibly damaged transmission not dollying the locked front wheels on a front wheel vehicle. They did complete the job and after I took down Linda they ran into they want to charge me for damages they caused to there truck whatever. After I suggested once they pay for the security camera I seen the attitude immediately so I said never mind and hung up now they are harassing me by mail and calls which I’m saving in voicemails Who damages their own vehicle and expects othered to pay for the damages they caused to their own truck Go elsewhere Blocked their # made notes and will never use them so long as I’m alive Leave me alone Johnson towing

Unfortunately had a transmission leak today but I couldn’t be happier with the job done by Nicholas. He was very professional and arrived faster than what we were quoted, did a quick job and got us back to the house without anymore issues. Can’t recommend enough

If there was a rating of no stars to share the lack of customer service I would give it. Very upsetting when a business is contracted with AAA knowing you'll be called out at 1130pm on a Cold, wet, Sunday 46 degree night in the middle of NO where, to tow someone and you can't do the job. That's why I pay for AAA. Don't sign up to give services you can't perform!

Very pleased. Customer friendly and down to earth. The driver was very careful with my car.