Neat and tidy salvage yard with a good selection, prompt service even with short staff. Tom was very nice and accommodating, and the turnaround for my bumper assembly was only a couple hours. I'm going to keep my eye on this place for future parts.
I needed an oil pan for my old BMW, Allen's had one of the best prices on the internet. So I gave them a call, and they were very helpful about making sure I got the part in good condition by showing photos from several angles, close-ups, etc. They shipped it quickly, and it made the 3000 mile journey in good shape. Pleasure doing business with these guys!
The staff here is very nice with great customer service. The only issue I had was with Mike. He told me he would give me $300 for my car with free towing but changed it the next day after towing my car. I just know to do business differently next time. Lesson learned!
If they don’t have it they never made it. Very helpful friendly staff and plenty of parts to offer. Tom helped me find exactly what I needed an cross referenced parts for fitment reassurance. Would recommend to a friend an will be going back, worth the 2hour drive!
Tom was very helpful. He is straightforward and was very accommodating in helping me locate the parts I needed. The prices are reasonable and I will most definitely go back there when I need parts again. They aren't the closest shop to me but I feel that it is worth the trip. Highly recommended.
Went searching for a part today and even though Allen's didnt have the part, we had the best experience there is when it comes to a car part shop. Tom assisted us by recommending other places, searched in the computer and even called around for us. We are grateful for his assistance and we will definitely be back in the future when we are in need of another part. Thank you Tom!
I came into your store and was immediately greeted by Kat. She was so helpful in finding the part I needed. She is extremely knowledgeable and pleasant. Friendly service with a big smile is an art that has basically disappeared, and Kat has that art. Thank you Kat and Allen Used Auto for hiring her....don't let her go!!
I was just there. I had great service, especially from KAT, she was knowledgeable, informative and went out of her way to explain the product I needed and who I could go to to get my new head inspected and what that would cost. If you need any used auto parts this is the place. The prices were below what we expected. Go Kat.
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