You can't tell me and I give you the exact year of my car if it's on your lot you can't tell me a price and then you can't even look it up and then the guy makes a complaint that this isn't his job and somebody else has to do it. So therefore I asked him why am I calling you if you can't answer any of these questions?
ACL (A Car Lot) Auto Parts is the parts side of the business conveniently locate on the south side of Hillsborough Avenue just West of I75. The good people here at ACL will do everything they can to find you your part and get it to you for a lot less than the other guys. I’ve found that Danny and the lads to be an excellent source of parts and to be of great help. Thanks ACL!
I don’t know if the guy I spoke to today was just having a horrible day, but I did not get the amazing service everyone else is talking about. Called to confirm the color and price of a part because it wasn’t listed online, price was literally listed as $call. Dude on the phone was so nasty that I honestly would’ve been annoyed if it had been the right color and I had to give him any money. The price was low, I’ll give them that. There just really wasn’t any reason to be so hateful, I didn’t ask him to go look at it or take any extra time out of his day, just asked if he happened to know the color code or VIN of the car since they had the whole vehicle.
Response to the business response: The person I spoke to told me, and I quote: "If I were giving everyone color codes for parts I'd have to double the price I charge" so I don't know what to tell you. As far as giving people exactly what they want, literally all I wanted was to not be treated like a piece a shit for calling to ask how much a hood cost and confirm the color. Appreciate all your concern though, god forbid you apologize that someone didn't get treated like a human being when they called your business. I've called half a dozen junkyards and parts shops this week about hoods and no one else felt the need to be awful so it doesn't seem like a ME problem.
They have a very organized operation going on, great service. I was in and out in like 30 minutes. They pulled the parts, very knowledgeable, quick, Super nice service. Everything fit and worked perfectly. Glad I found them, if they have the part they got you covered.
I recently visited ACL Auto Parts and was extremely impressed with the level of service I received. The owner is tremendously nice and straightforward about car knowledge, which I truly appreciated, especially as a woman. It's not always easy to find someone in the auto industry who is honest and reliable, but ACL Auto Parts exceeded my expectations. I felt completely comfortable and informed throughout the entire process, and I'm grateful for their transparency and expertise. Thank you for your great service—I will definitely be a returning customer!
I love this junkyard, I found my part, and they didn’t try to charge me an arm and a leg. All the employees and Danny were so friendly and sweet. Such a fun experience I went for my part, spent 2hrs talking and lost track of time. Thank you so much!
ACL auto parts saved the day !!!!! I was in desperate need of a ac Condenser bracket an no one I MEAN NO ONE!!!!! Had it available but they did Danny thank you so much your awesome! ACL is definitely the place to go for your auto part needs
Dan is wonderful to help you find anything that you need, he won’t sell you something bad nor something that won’t fit your vehicle. Amazing customer service, amazing prices my go to place thanks Dan
Tom and Danny are excellent. Auto parts are always in wonderful condition very helpful and they expedite when necessary I appreciate all the help ACL has given me that's far keep up the good work guys thanks a million your great full customer Brittany
This place is awesome. They really want to make sure u have the correct part or item before u leave their lot. I needed a spare tire for my car and this guy spent some time with me making sure I had the right thing. Even was going to make sure my tire pressure was good before I drove off. We didn't make a deal but really appreciated the time and information he gave me about all this stuff.
Easy location, awesome prices, funny gentlemen!!! The guys that work there have great personalities. While I waited; I had questions... And they had the right answers. I found exactly what I was looking for and I will be coming back for my other items also! As much as they do for us, anyone that has a few chairs they want to get rid of... Take them to Danny... They need a few chairs for the office.
I purchased a mag rim from them. They took great care of me! Responded quickly to my request for availability. Pricing was awesome. Customer service was amazing. They even loaded it into my vehicle for me. Would highly recommend.
So happy and pleased. Danny is very knowledgeable. What he may not know, he finds out. Fun and energetic place. This was my first experience as a 64 year old woman looking for an engine! It was a pleasure. Highly recommend and will definitely return for parts and a few laughs. Danny even helps with post buy questions.
Danny's THE BEST !!!!!! Love it, especially for HARD to find part's , and the price's ARE not "cheap" but "reasonable" . Tell Danny that his "Friend" Randy sent you .
I desperately needed a part to fix my vehicle and was told by multiple places that due to the model being discontinued no one could find the part that I needed. Not only did they find what I needed here, but it was quick and everyone who assisted was very friendly.
THE BEST CUSTOMER SERVICE EVER HAD!!!!!! They remember to as well call me back days later with updates. They FOUND EVERYTHING I NEEDED. The rate was the CHEAPEST I could find for my older vehicle. I think it’s family owned, Im a girl so it made me kinda nervous going in but he made me feel comfortable, EASY PROCESS and as a bonus they helped me pack everything in the vehicle (others wanted me to do it as well as didn’t care that I was a girl and didn’t know much of what I was doing and it was heavy!) so kindly ask and they will help accommodate! I was in and out on my LUNCH BREAK YALL!!!!
ALSO ASK TO SEE STAR ⭐ (I think I spelled it correctly) Sooo sweet. Wish you the best !!! And review here if you go!
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