Southern Wrecker & Recovery in
Jacksonville (FL)

What clients say about Southern Wrecker & Recovery in Jacksonville (FL)

• Cesar A Alzate

  "Thanks to Joe from Southern Wrecker and Recovey. For every minute he spend helping me tow my tractor trailer from the exit ramp on the highway, Joe was professional, Careful, and very patient.

  Aug 30, 2024
• Scott Hobbs

  I have to agree with most of the reviews, between the very helpful Portia in dispatch and our professional and friendly (and also very helpful!) Evan, our driver, our experience with Southern Wrecker met and exceeded all expectations. Thanks for helping us out. Good job all around.

  Nov 20, 2023
• TJ Diagon

  Needed to tow my car off the side of the highway & the tow truck driver was there in about an hour (was around 6pm on a Saturday). Both the driver & dispatcher were super friendly & communicated well. Made the process easy. Definitely recommend

  Oct 27, 2022
• Amber Collins

  The truck got there within the hour, all other shops we called had a 4 hour wait time! Jermaine was our driver and he was very professional and had a great personality 10/10 would recommend using this service

  May 28, 2021
• Brandon L

  I have used Southern W&R for a few years now, and they have always been professional, thorough, and easy to work with. From dispatch to billing they are simply the best. One true test of a company's dedication is their response to a "situation", and yes, it did happen once. Their recovery to a problem was top notch, and proved to me their dedication to their customers.

  May 12, 2020
• Christopher Meeks

  I was recently in an accident on the interstate and Mike came to tow my vehicle to their impound lot. He was very nice, professional, informative and most importantly making sure that everyone was ok. I really appreciated that as that level of customer service is hard to find these days.

  Mar 14, 2017
• Christian M

  Mike came to pick up my truck got there within a half hour when I was given an hour eta. Mike also was able to load my truck with no issues he knew how to work his equipment and was kind and helpful with me getting my truck back to my house. I have been recommended by one of my friends to use southern and would strongly recommend southern for someone else.

  Mar 08, 2017
• Leigh Ann Kaysar

  When feeling like an idiot for locking my keys in my car for the 2nd time in a month....what you want is speed and efficiency....which is exactly what I got from your driver Mike. He was in my car in just a few seconds...super friendly and really really appreciated his attitude!! Thanks Mike!! Can I request him? Cause WOW! Plan to let Geico know as well. Keep up the great work.

  Mar 08, 2017
• Kennedi Hall

  Mike is the best, he was able to rescue this damsel in distress within 15 minutes of my service call and I was back on the road within 30 minutes of the call. What I appreciate most is his customer service, he delivered my service call with a smile and a great spirit!! Thanks again!!!

  Mar 06, 2017
• Wisdom Edwards

  The service was awesome! Heather (Dispatcher) was very professional. We lost connection while talking and she immediately called me back to continue assisting me. The driver arrived in no time and was very helpful. Frank (The driver) gave me helpful tips regarding my situation and made my experience calming. I would recommend the service. Thank you!!

  Jan 18, 2017
• Susan R

  After a pretty scary experience with a breakdown on 295, it was so nice to be taken care of by such a great team. Frank went above and beyond in helping us and was incredibly nice! The woman from dispatch was so sweet and followed up on everything so efficiently. I am very grateful to have had this team help me in a bad situation. Love them!

  Nov 29, 2016