ASAP Towing & Storage in
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Address:10053 103rd St, Jacksonville, FL, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:32210
Working Time and Location
What clients say about ASAP Towing & Storage in Jacksonville (FL)
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Walked in was kinda upset , then Ms.Dezeray walked in and turned my frown upset down. Very helpful and good spirit. you will notice the difference between her attitude and others. Grateful for the help with prices through this hard time. The other lady with glasses demeanor is very rude request Dezeray for sure.
Oct 23, 2025 -
Ive had a small few run in’s with Asap towing @the 103rd st location throughout my time living in Jacksonville and honestly they are one of the most reasonable and respectful towing services I’ve ever encountered.. crazy saying that but its true; they don’t kill you with crazy insane fees and actually try to work something out with you , they’re definitely PROMPT, and so long as you keep it respectful with them they actually try to help lessen the stress. I definitely appreciate that. Regardless of your towing needs/reason if you have to deal with anyone best hope it’s them! Definitely would recommend.
Oct 22, 2025 -
Called the company at 9:53 am. Had a truck on its way by 10 and had the car back home (after an hour drive from pickup to drop off because I live so far away) at 11:35 unloaded and paperwork done. My vehicle was in a rough spot for the pick up as well. Felix got there, safely blocked the lane, got the car on, and was able to move out. That level of quality and care is rare today. Worth every cent!
Oct 01, 2025 -
I had a car abandoned on my private residential property. I called ASAP Towing to have it towed and had an authorized agent at the site. They said based on Florida Law I have to physically be there for them to tow it. I told them Florida Statue 715.07 does not require that I need to be present. Then they claimed it was Duval County law. Code of Ordinances Sec. 804.1303(a) requiring a written agreement does not apply to property that is obviously part of a single-family residence.
Sep 18, 2025 -
Felix was extremely helpful and did excellent job towing my Sierra Denali back to the shop for repairs .
Sep 16, 2025 -
Felix was my tow truck Operator. Super fast service, very friendly and professional
Sep 05, 2025 -
This morning, my son’s friend was on his way to school for the first time in his car. His headlamp caught on fire and one of your tow drivers pulled over to help. After the fire was out, he helped locate the fuse to get the auto running lamp to turn off so we could drive it to my house safely. The driver’s name was Tyler, and he must live around the Baldwin/Maxville area. I didn’t have cash on me to offer him. I asked if he had CashApp so I could give him something for helping and being a Good Samaritan. He declined and gave me his card instead. We have used another tow company several times in the past, but this driver will add us as a customer in the future. I hope that this company can locate this driver and make sure he is well taken care of and acknowledged for his outstanding moral grounding. This is the type of worker that will keep customers coming back.
Aug 12, 2025 -
They doing good job for sure. Def aggressive towing company. Desi in the office was amazing and understanding. Definitely above and beyond customer service. Desi makes the situation and retrieval go smoothly.
Jul 23, 2025 -
We got our class A RV stuck in sand in our pasture. Jose came and pulled us out quickly after we had tried for hours to get it out. He was fast, courteous, and professional. Would definitely recommend!!!
Jul 21, 2025 -
James is the BOMB! My car, a 2019 Camaro SS stick, was in the bottom of the Wells Fargo building parking garage downtown Jacksonville with barely 7 ft clearance and a spiral ramp to the top that barely fits one car without scraping, much less a tow truck with a car behind it. I should have videoed this Herculean effort. It was driving artistry! My destination was in Palm Coast from Jacksonville. Once we got the car to the surface, ASAP had a second truck, a flat bed to load my baby up for her final journey for repair! Jennifer was amazing, and was sympathetic to my anxiety, and took the time to make sure my service was detailed to my specific needs. A specialty truck to get me out and a flatbed to take it all the way to Palm Coast for repair. James got me out and Steve got her to the dealership. It was an amazing team effort from dispatching a specialty problem, to getting g to the finish line. Let’s not forget same day service with a smile. Thank you ASAP Towing for the Platinum standard of service.
Jul 19, 2025 -
Thank you to Carlie (gm) and Steve o (driver) for your professionalism and assistance after my car was towed. Great people and were a lot of help.
Jul 14, 2025 -
Felix was one of the most memorable tow drivers I’ve ever had the pleasure of working with in my line of work . Professional and amiable. Had us hooked up and ready to go in minutes. Rick Lane Head of Residential Installation for NE Florida All Install Professionals
Jun 20, 2025 -
Fantastic experience!!! D was extremely professional, knowledgeable, informative and thorough. He went over the process, took before and after pictures and text me to let me know my vehicle was safe at the dealership!!! Thank you so much D!!!
Jun 11, 2025 -
These guys always save me when one of my trucks go down. Professional, quick and handle my trucks with care. I normally deal with Carmie and she is the best!
Jun 11, 2025 -
Felix was very courteous and cautious with my motorcycle. He took his time and made sure it was completely tied down. He put my nerves at ease.
Jun 05, 2025 -
I called and with in 2 hours they were here. It wasn’t an emergency so that was great. Felix was the gentleman that helped me. He was nice and helpful. Thank you!
May 27, 2025 -
Felix moved my car for me and was extremely gracious. My car is lowered and he took the extra time and care to not damage it! I would absolutely use this service again just because of the driver
May 19, 2025 -
Haigen Haines was a very knowledgeable and courteous driver. Prompt and on point. Great asset ASAP
Apr 29, 2025 -
Asap is always awesome to work with. Jason is tremendously helpful whenever we have an issue. Today Felix helped me relocate a car that needed a delicate touch and he handled it very professionally.
Apr 29, 2025 -
Sloppy company with zero accountability . I was driving on the Buckman Bridge leaving sufficient distance between my vehicle and their tow truck. A substantial sized rock hit my windshield that flew off of their flatbed truck. I immediately pulled up next to the truck so my daughter can take pics only to find the ENTIRE flatbed covered in gravel! Lazy! You can see the driver carries a broom but they are too lazy and messy to clean off their trucks. I immediately called the company and spoke to Chad who told me he reviewed the photos I submitted and to send him an estimate, he also asked for a 5 star review! The audacity! I told him of course I’ll do a review after they take care of my damage! Did they do as they said? Nope, the owner said I have to go through my insurance! What a joke! It’s their negligence which was acknowledging, but I’m the one having to go through my insurance and having the claim affect my rate! This was anew windshield! Do better and take accountability for your sloppy driver and their failure to clear gravel! I will be escalating this! I would not take it this far had it not been neglectful, but this to gross and lack of accountability. I would not recommend anyone using this company! Glass claims are not “free” they still affect your insurance. Jerks!!!!
Apr 21, 2025 -
I should’ve done this review a long time ago and I procrastinate on everything that’s why my aunt‘s car got towed. But let me tell you ASAP towing they stepped right up to assist my 85 year-old aunt had problems navigating how to get her car back because her registration was expired from out of state The staff at ASAP towing especially Santana immediately jumped into assist anyway that he could if your car gets towed by someone just keep a level head. It’s not their fault. They’re just doing their jobs. Let them have an opportunity to be helpful and they will thank you ASAP to for having compassion
Apr 12, 2025 -
I needed a disabled vehicle removed from a garage, another tow company wrecker operator could not figure it out and just left. I was a little upset at first that it took so long for ASAP to get out to me but the operator sent Felix was a lifesaver. He quickly got to work and was able to remove the vehicle and load it on a trailer for me. He was very professional and even made sure my load was secured. If you have a difficult task I would definitely ask for him.
Apr 06, 2025 -
I used ASAP towing to move some heavy equipment. They gave me a decent price & arrived when promised. The driver, Felix, was the best! He did an expert job & went above & beyond. I would definitely recommend Felix & ASAP.
Apr 04, 2025 -
Felix was amazing! He got to me and my two little kids super fast, got my truck on the flatbed with ease despite where it was parked. And got us and (broken down) car, home safely. Very friendly and good conversation the whole ride (which was far so I feel bad), definitely make sure to get Felix if you’re calling ASAP towing!!
Apr 01, 2025 -
I swear this group of people are amazing. I was posed off on the side of the highway because of my car, but after speaking with dispatch I had a smile on my face. She was so sweet and funny. Then Mike Crow the driver called and made sure I was safe, even offered to stay on the phone with me until he arrived. I’m using them a second time today and from here on out.
Mar 17, 2025 -
I had an outstanding experience with Gabriel at ASAP Towing! He was professional, courteous, and arrived quickly when I needed assistance. He handled my vehicle with great care and made the entire process smooth and stress-free. It’s rare to find such excellent customer service these days, and Gabriel went above and beyond to ensure everything was taken care of efficiently. I highly recommend ASAP Towing, especially if you have the chance to work with Gabriel. Thank you for the top-notch service!
Mar 13, 2025 -
ASAP is the absolute best. All of their drivers are amazing. I always use them for accidents for sure. But I have multiple jobs and I am a caregiver full time for my mom and another way they are amazing I am unable to take my car to get maintenance and tires we know that is an all day thing and my almost 90 year old can't endure such a day. So they take my cars for me and pick them up and deliver to my door. In today's busy life this is such a blessing and for anyone with a busy life such as Doctors, Lawyers, Dentists Or multi-taskers that aren't able to take a day or two or three depending on the maintenance and parts availability or any delay that is a major issue for some busy bodies this service and this company is a 10 but Google only provides 5 . So I wanted to thank all the drivers and staff at ASAP Towing. I truly appreciate everyone and everything they do for me and my kids been a fan since day 1. They have such a dangerous job I'm more impressed with each encounter. ASAP to me is always Superb always always Professional Always Safe Always Prompt..Love you all thanks again for helping me with an impossible schedule but a crucial need...Highly Recommend!! ASAP is on my speed dial
Mar 08, 2025 -
Felix treated our vehicle with kid gloves and made sure we were happy before he took it. Highly recommended!
Feb 18, 2025 -
Felix was amazing, got my car moved from the street to my garage in no time and just the way I had asked him too.
Feb 13, 2025 -
Worst company owner very rude, not willing to help and told me that they won’t help with something already broken when the coilover was never broken and the frame was never bent. I don’t see how he can say they aren’t responsible for what was already broken when it wasn’t . Really worst tow service I’ve ever experienced 1st I told them over the phone that the car had a broken control arm and was pretty low to the ground. So when the trucker gets there his first complaint is that it’s a little low, second was that I didn’t have a toe hitch, I asked if he’d want me to grab one from the house since I lived 5 mins up the road he said yes. By the time I got back he was trying to load it up backwards cause he found a different spot. That’s just the first thing the second was when he told me I needed to sign something then proceeded to say he didn’t know where it was so I didn’t sign anything. 3 my car only had a broken control arms I took pics and vids of my car before the toe btw. While not watching he snapped my coilover (front driver suspension) and bent my frame up while pulling my driver side headlight out partially. Then still proceeded to make me pay the full $180 to drive 5 mins even though causing pretty costly damage to my vehicle. So please be careful with the toes make sure you watch what they are doing closely. Makes me very upset I now have to spend a lot more money to get my car fixed and had no sympathy from the driver as he broke my car even more I took videos of it after as well… added some pics to show the damage to my car as you see the 2 pics before my coilover in 1 piece and my frame straight, second 2 pics coilover snapped and frame bent…
Dec 31, 2024
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