I drove two counties away to take my Mazda to Jackie's Auto Body shop in Port Charlotte, because I had been told they were the best anywhere around. Was it worth the drive? DEFINITELY! My car looked brand new when I picked it up! It has been over a month since then, and I am still as pleased as the day i picked it up.
Regina was very kind and friendly, and she handled everything from start to finish, including having the car rental people pick me up, as well as handling everything with the insurance company.
I hope and pray I never need any more body work on my car, especially as the result of an accident, but if I do, there is definitely no place for me but Jackie's.
Valid reasoning for my rating! Please take your vehicle elsewhere!!
- Previous Jackie's customer.
Sent family & they weren't taken care of the way that I had thought they would.
Family went in to get a estimate last week.
I had a great experience with Jackie’s Auto Body! From start to finish, the service was professional, efficient, and stress-free. Regina went above and beyond to keep me updated every step of the way. Her excellent customer service made the whole process so much easier, and she was always kind, knowledgeable, and patient with my questions. My car looks fantastic, and I couldn’t be happier with the results. Highly recommend Jackie’s Auto Body—especially if you get the chance to work with Regina!
Jackie's is wonderful and helpful. They are very nice and get the Job done. They communicate well if issues arise and take care of them. I recommend Jackie's auto body. Its hard to find decent service like this nowadays.
My insurance company recommended Jackie’s for my cars repair. The team was great and super friendly. They helped me every step along the way with answering my questions and keeping me updated on my repair.
Had to withdraw an insurance claim cause my horrible insurance company wanted to total my vehicle which was absurd. So I called our usual repair shop (Murdock) and asked them where to take my truck to get it fixed, without hesitation they said Jackie’s and ONLY Jackie’s. So I called and scheduled a day to have it brought in. The ladies in the office were amazing through it all. Between them and Jackie himself I can see why Murdock gave us only one suggestion. It took a little longer than expected but that wasn’t their fault, they were waiting on a part and because of the quality of their work it was worth the wait. Thanks you ladies, Jackie and even the guys in the shop that did the actual work on my truck! It looks amazing, runs great and you all made what started off as such a nightmare a far more pleasant experience.
I would rate it negative 5 stars if I could. DO NOT GO HERE! I gpt my car towed here to be repaired. After 3 weeks! I got it back. Multiple paint problems. Rim was replaced with a damaged one. Trim problems. I take it back up to be repaired fixed and get an attitude off the bat by the office underlings. (It also stinks like dirty dog in the office.) Now they have it for another week. I pick it up again and there's a gouge in the fender. Overspray on the seal under the hood. Scratch guards that were replaced don't match the other side. A blob of paint at the center of the hood. They took the hood off to paint and now it's mis aligned. I call and get the attitude again and they tell me to take it back up there. I get off work early to go up there and they tell me they're not gonna fix it anymore. Make sure you don't go there after 4:30. They'll be in the parking lot drinking beer.
Highly recommend! Great staff, very knowledgeable and communicative. Work done was perfect and earlier than expected. Easy to get and return rental through Jackie's. Thank you!
Jackie’s Auto Body Shop was AMAZING! Their attention to detail to fix the repair on your vehicle is top notch. The front office staff (including their dog ?) is very friendly and helpful. I will recommend this repair shop to everyone and anyone.
If you're looking for a local body shop, I recommend Jackie's. Very happy with the work they did and the quality of service I received. Jackie was straight up about everything, very likable and trustworthy. I've told everyone I know how happy I am. I will definitely be back if I need any more work done. Thanks again Jackie!
Awesome customer service! They did an outstanding job repairing some fiberglass damage on my Sprinter camper van. The van looks brand new & they delivered it on time. Honest, fair pricing and high quality service… Highly recommend! Thank You Jackie’s!!
Jackie’s Auto is the GREATEST! They are knowledgeable, professional, friendly and they really really know what they are doing. I will always go to Jackie’s Auto Body Inc. for any work that needs done on my car. They are the Best!!!!!!!!
Jackie’s Auto Body did a beautiful job on my Audi. They made the rental car process extremely convenient. They moved my appointment up a week sooner and completed the work on time. I would be happy to recommend them to anyone needing auto body work.
I needed repair on the car bumper. The shop was busy; but for this minor repair they squeezed me in. Had the job completed in less than a week. Super service and very friendly office staff. Five star ratting all the way around.
Called on Tuesday and asked about getting a quote, was told they do quotes all day Thursday and Friday (I wrote this specifically down because I was calling multiple places with different times/days). I show up on Friday at 1pm to get my quote and am told in person that they only do quotes from open to noon which I know is not what I was told on the phone. I asked if they could make an exception since that’s not was I was told and was responded with absolutely not and we aren’t doing any quotes next week. Very poor customer service.
The service was efficient and comprehensive and honest. Great job perfect paint match and excellent job on the car in general! Jackie’s is out only place for repairs!
I had no problem getting an appointment with Jackie I have used her before on the same automobile. The only problem I had with Jackie was the payment Friday before I picked up my car. I got a call stay in one price car will be ready on Monday I was told Didn’t hear for anybody on Monday called Monday. They said they were waiting for a piece got a call on Tuesday car was ready. The price was exact same when I sent my son to pick up the car the next day the price went up $100. I was very disappointed I felt like I was robbed for additional hundred dollars
My new car was hit less than 2 months after buying it. I haven't needed an auto body place in over a decade or more so I had no idea where to go. Jackie's was the perfect place as they are extremely organized and they did a beautiful job repairing my vehicle.
Best auto body shop hands down! My car had more damage than it seemed and they immediately notified me and ordered the part to fix that too. It was done around a hurricane and still done extremely timely. Very kind, courteous, informative staff!! Would give 10 stars if I could!
I had severely bashed the passenger side of our car. Not knowing where to go to repair it, I asked around and was told Jackie’s Auto Body Inc.. Getting an appointment was a little tricky, (they are very busy), but they called me before the tentative appointment we had set, and said they had an opening. After six days, including the weekend, our car was ready to go! The repair is perfect! They did an excellent job. I felt they were reasonably priced. While I hope I don’t need their services again, they are certainly where I’ll go if I do.
A special shout out to their door greeter Charlie, he is awesome!
Took our car in for bodywork as a result of Hurricane Ian.
Jackie's did a great job, car looks wonderful. They were fast and we are thrilled with the results. We give them 5 stars for their efforts. Thank you!
Went to Jackie’s after referral from friend to repair mirror 2004 corvette a few years ago. First visit they replaced the broken mirror after driving it a few days I noticed the mirror and door wasn’t quite right it jiggled driving down the road. I took it back to fix the issue well below pics show how they reinstalled the door/window trim. Staples really on a corvette, this is terrible
I am pleased with their work. The car was finished a few days before their estimated finish date. The workmanship was excellent. I was concerned that the paint wouldn't match the rest of the car but I can't see any difference. The damage was on the passenger side front door. The skin was replaced and the entire passenger side paint was blended to match the rest of the car. The color and brightness matches the rest of the car. We did have a small grease smudge on the front passenger Leather seat that we easily removed. The rest of the car was very clean when we picked it up.
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