Precision Towing and Recovery LLC in
Palm Bay (FL)

Excellent response time. Ben’s customer service was excellent. Kept communication open till my vehicle was at its destination. Highly recommend and will definitely use again if in need.

Dispatch and driver was quick to respond. Ben, the driver went out of his way to help me and made sure I was safe. I’d highly recommend this towing company!

Considering nobody ever wants to have to call a tow truck, my experience with Precision was fantastic. Got a representative on the phone immediately. They were super pleasant and easy to talk to. I got a price up front and a timeframe but when I can expect the driver. The driver contacted me immediately and said he’ll be there in 30 minutes. And he was. He took great care and getting my wife’s car loaded up and onto the house. The driver, Sean, It was super helpful and friendly. Good conversation all the way home. Even the tow truck inside and outside was clean. Those things matter. I made payment, which was super easy. No surprises. And the man went on his way. Honestly, I couldn’t have asked for a better experience. Thank you all for your help.

Precision towing was on point. Called with an issue on my wife's car and they responded quickly. Sean the driver was very friendly and held conversation the entire time and was very professional.

Fantastic job. Came in Right on time, had all the tools and equipment necessary. Super friendly. Did not stop until the job was done. I felt super taken care of in my situation. They have your back.

The folks at precision were fantastic. John, the driver gave a great deal of care managing my vehicle, making sure he didn’t catch the top on any low limbs. The folks in the office were just as great, friendly and courteous. God bless.

Having a broken car is stressful but Ben at Precision Towing made the process of getting the car to the shop (after hours) the easiest ever. Their communication was perfect, Ben was very personable and made the whole process less stressful.

Towing companies charge about the same everywhere, and most warranty/insurance gives reimbursements. That shouldn't mean you should use just any company when it comes to your vehicle. I had used another company for tow previously, but I didn't get a reply so I decided to try Precision Towing and Recovery. I wish I knew about them before, because as a hearing impaired individual, the text feature being available is a great feature when giving addresses and name. John came to tow my vehicle to the repair shop not too long after my initial correspondence with dispatch. He was very friendly and reassuring, double checked the destination with me and gently loaded my vehicle to be towed. The tow vehicle was in great condition, which in the past when using others, they came in something that sounded like it needed a tow instead. I really appreciate the quick response and compassionate treatment they offered, and their great tow vehicle. Thank you very much!!! I recommend Precision Towing to anyone who needs a tow 24/7! I hope I don't ever have to use a towing company again, but if I do, I have their number saved in my favorites. I'm just very pleased with their service.

Bernard dispatched a driver immediately and had my vehicle home within an hour. The driver Sean took good care of my vehicle and was very professional. Great people, great service

After a mind-boggling 17 hours (yes, 17) of waiting for the tow companies AAA kept trying to send, I decided to find a towing company myself. Several places that advertise 24-hour towing didn't even answer their phones, and others said no. Precision Towing and Recovery answered immediately, said they would be happy to help, and sent a driver within 30 minutes. Save yourself frustration and call them first!! The driver, Ben, was extremely helpful. He delivered my car to the dealership and filled out the drop-box form for me so I didn't have to follow him there. Precision Towing saved the day (and after 17 hours of dealing with the failure that is AAA, Precision saved my sanity!).

Everything went well. The driver came within 30 minutes or less and he actually was able to tell me what was wrong with the car. He was very pleasant and respectful

I had an issue with my rental from Avis & John called me right away within minutes of me speaking with Avis (INSANELY FAST) to schedule a pickup and showed up in minutes! Extremely professional and cool guy definitely will be using this company in the future for any personal towing needs. Thank you again John I appreciate you brother !

Bernard and Precision Towing are amazing. I'm a small business owner out of NY who ran into a slight problem while in Melbourne FL on an OTR run. Having no ramps due to a last second change of plans, and a vehicle a little too big for a uhaul car transport, I found myself in a dilemma of sorts. A buddy in NY said to contact a tow company and get a flatbed to assist. I searched Google and Precision was in the top 3 listings. I had a good vibe while looking at their photos on Google, then here on Facebook. So I made the call and Bernard himself arrived and took control of the scene. Within a half hour I was loaded up and ready to hit the road. From the beginning to the end Bernard was an absolute pleasure meeting and working with. Being in the trucking industry, I meet a lot of tow/flatbed/wrecker drivers, and Bernard lives up to the Precision name in every way. Thanks again for the assist!!!!

Complete life saver! Needed to get my car to a local shop to replace my battery and John was helpful, friendly, and kind! Even gave me a ride to the shop.. They were very good with my car. Now know who to call if I ever need help again and I highly recommend.

Our truck broke down while we were visiting family, but Precision Towing and Recovery was there to save the day! Big thanks to Bernard for scooping up our family vehicle in the middle of the night and delivering it safely back home. He cares about helping others, treating his staff fairly and works hard to support his family. We are grateful for his service!

Fast, polite, kind, calldd and let me know his expected arrival time, was careful and respectful of my vehicle while loading and unloading. Assisted me getting into and out of the truck and drove safely to the dealership. Helped me feel at ease and taken care of. AWESOME DRIVER!!

Ben was fast, knowledgeable, and very sweet. He completed the job with ease! His skills driving are outstanding! Thank you for the great service!

Precision Towing and Recovery did an excellent job when my truck overheated yesterday. They towed it home quickly and safely, and the driver, Troy, was extremely knowledgeable and helpful throughout the whole process. He made the situation much less stressful, and I really appreciated his professionalism. Highly recommend their services!

Outstanding customer service. I have never had an experience as great as this! I received the highest level of professional service ever. The driver arrived within 30 minutes and just as the dispatcher he displayed a great deal of knowledge and professionalism.

EXCELLENT! I was in a bind!!! Truck broke down in Melbourne, I live in NSB. Within 1/2 hour I was IN the tow truck with Ben, truck on the back & headed back to the dealership in Daytona Beach….

Great service and Sean was polite, a very nice man! Beautiful tow truck too! It has all it all! Better than any other tow truck, you should see it! Excellent service, he delivered truck safely. Again Thankyou so much!

Came to my rescue on a Monday morning. Great friendly professional service! Showed up promptly and took great care of my car! Would definitely recommend.

I used my AAA service and they contacted Precision and I am so thankful! These guys really know what they’re doing. I have a Z4 that Steven had to push out of my garage onto the driveway and he carefully placed the car on the flatbed truck. I was really impressed as to how easily he did it and without a flaw. Thank you!

Excellent Service! Broken down on I-95 & tow truck arrived a lot sooner than the time frame I was given! The tow truck was immaculate!They were polite, quick & efficient. I will definitely use this company again.

Professional and showed up when they said they would. Both of the people I spoke with were pleasant, friendly and professional. Tow truck was nice and clean. I had to ride back with the driver to drop my car. Driver (I forgot his name) was nice and an excellent driver. Highly recommend and would use again if need be. They will be the first company I call. Thank you!

⭐⭐⭐⭐⭐ Outstanding, Prompt, and Honest Service! I had an amazing experience with Precision Towing and Recovery in Palm Bay. When my vehicle unexpectedly broke down, I feared a catastrophic failure. Thankfully, Sean, their exceptional Roadside Recovery Specialist, quickly diagnosed the issue with impressive speed and accuracy—it turned out I’d simply run out of gas. Sean didn’t just diagnose and leave; he patiently waited, ensured I was safely back on the road, and guided me to the nearest gas station. This kind of integrity, patience, and dedication to customer care is rare nowadays. Precision Towing truly provides above-board, outstanding service. Highly recommend them for their professionalism and genuine care for their customers. Big thanks to Sean and the entire team!

Called AAA on a Sunday and within 45 minutes the tow company was at my location and he was seamlessly fast. Thank you Bernard!! Very grateful for how he handled my baby and got it loaded quickly. Would definitely call them again, even if I didn’t have AAA.