This rating is based on customer reviews, inventory size, pricing, and service quality
In Waterbury, CT, Junk Cars New England draws mostly positive sentiment: customers highlight fast, professional service, easy scheduling via text/email, friendly tow operators, and better‑than‑expected payouts. Turnaround from quote to pickup is quick. A recurring gripe is phone responsiveness (missed calls). Little to no insight on inventory variety, yard organization, or parts-finding—reviews center on junk car removal. Overall: 80/100, with strong pricing and service, tempered by occasional communication gaps.
Junk Cars New England buys vehicles in any condition, such as crashed, broken-down and wrecked cars that are damaged. We make the process easy by picking your car up without any charge to you. We offer the most money in all of New England and are known for our outstanding customer service.
We are your Junk Car Solution.
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:30:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Junk Cars New England in Waterbury (CT)
My husband and I honestly had the best experience. We needed to get rid of two junk cars this past year and we were blown away by the amazing service. Amanda in costumer service takes care of everything and went above and beyond. She made everything super easy and got back to us incredibly fast. She quoted us more than we were expecting for both vehicles. It took less than two days from the first email I sent requesting a quote for our vehicles to our vehicles being towed off our property and check in hand. All of the staff that we interacted with were friendly, professional and just a pleasure to do business with. Highly recommend to anyone I hear looking to get rid of their junk cars! Thank you Junk Cars New England and staff!
They came in and got rid of my old impala in Bethany. That thing was a real junk car, yet they still gave me an honest price for it. Honestly wayyy more than I anticipated haha. Happy to have called them. The woman Amanda that was walking me through the process organize the sell was also extremely pleasant and helpful.
Very friendly & accommodating. I reached out Monday about having a car picked up & couldn’t call because I was at work. Amanda had texted me to confirm the details I left on the website & when I mentioned I couldn’t call, passed along my info to the scheduler & texted with me to set up an appointment. 2 days later, I had the tow employee call me to make sure it was ok he was 15 mins early, which it was & he was also very friendly & informative. Highly recommended. I have another car I need to clean out & have taken away & I definitely plan on using them again.
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