This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest available reviews, O'Reilly Auto Parts in Monroe Township, CT scores 98/100. Sentiment is overwhelmingly positive: customers praise exceptional customer service, professional, friendly, and knowledgeable staff who go above and beyond (battery swaps, jumps, guidance). Pricing is viewed as fair, the store is bright, clean, and well organized, making parts easy to find. Inventory is strong; a rare out-of-stock was quickly sourced from another branch. No recurring complaints or long waits appear. Limited data here, but feedback is consistently excellent.
What clients say about O'Reilly Auto Parts in Monroe Township (CT)
The three gentlemen at that store was super nice, from the welcome once you walk in, helping you find the exact right part you’d need, even checking out they were amazing! 10/10 highly recommended to stop by
Changed my battery for me and we both experienced the wonder of a squirrel being in my hood and then running away. Wanted the poor guy. Super helpful and would come back again!
I give 5 stars only because that is the best you can get. These employees go above and beyond for their customers. Came in 10 degree weather for a battery and left very satisfied with the service and the price. Thank you Thomas for a great job today!
A truly great experience. John jumped my car even though I was stuck at Aldi's next door and then volunteered to drive out to Bridgeport to pick up a new battery since they were out of stock.
I couldn't have spent my Friday morning doing anything better than meeting Tag (Thomas), Alan, Kamal and John. So thankful for their help! We'll be life long customers!
This new location is AMAZING! It is bright, clean, well stocked and all of the staff are friendly and eager to help. Their hours really help with last minute needs when working on my daily driven and project cars.
Thomas the manager was wonderful. He was on his way out and stopped to help me and made sure my brake light and license plate were taken care of before i left. He really went the extra mile. I appreciated his effort. All the staff is helpful
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