Truck Time Auto Wrecking JunkYard in Rancho Cordova (CA)

Is less than a 1 star possible? They sold me a motor that was seized. They promised a motor replacement for 2 weeks and then told me they didn’t have one. Not cool. Took them over 2 months and about 8 calls to get me a refund!

I wanted to put zero stars but I can not, today I spoke in the morning to buy a wheel and they gave me the price of 200 dlls and when I get to pick up the part they told me 250 dlls I think it is a bad move for customers to travel 45 min and then raise the price I recommend not to visit that place is very bad customer service very rude.

The service is terrible, it's a scam! I don't recommend doing business with them!

Got a transmission for my f250 for 1200$ with 28k miles 6mo warranty. Put it in and it works great. Allot of bad reviews seem to be dumb people that get the wrong part. IT IS YOUR RESPONSIBILITY AS THE PERSON BUYING AND INSTALLING THE PARTS TO KNOW WHAT YOU NEED AND ARE GETTING.

Place is garbage is all I have to say, bought a fuel pump, had a broken fitting,tried returning a few days later,only got store credit and didn’t even get the exact amount back, these fools be ripping people off, and it really hurts for me to be slandering this place because a old dear friend of mine works there,so u know am being completely honest.From now on strictly Autozone

Ordered a part. Paid over the phone. Sent a damaged part. Lied about sending a replacement day after day of calling. Then said the replacement got returned by shipper but could never give me the tracking number to an item that was going to my address. Called to ask what’s going on, and would just leave me on hold and would hang the phone up when I would call. Won’t give me a refund or answer my calls

Purchased an abs pump / abs module for a 2016 Audi A7 , they claimed that it was in functional condition , installed it on vehicle it’s not programming and is not in working condition and they refused to give me store credit or exchange even though I have a invoice ,DO NOT RECOMMEND & THEY ARE RUDE

Don't use this company they are thieves they advertised a head light for sale .and I paid for it in advance $750 with my credit card. And was told by the owner I could pick up next .I got a call from the owner the next day and was told they no longer had the light .I asked for refund he told he only give refunds at the end of each month..three months later I still have not received a refund. I'm filing a complaint with the district attorney office and recommend any one who was robbed by this company to do the same

Not being one to review without first utilizing product or services but in this case after hearing about people's experiences I'm surprised many people still not utilizing these reviews to their benefit. I read and the majority of these seem to state the obvious and most common complaint....that this place is not reputable and good luck recovering any of ur money paid. Im surprised the place is still open for business. As such all I had to do was read enougl these reviews and am appalled I even thought about utilizing this agency. I part with this advice, as a concerned citizen who has parents who this owner might have just as easily ripped them off to I really think u all should write a review contact ur local authority and council member and inform them as well and the department of motor vehicles also handles local wrecking yards and the people who run them. Of course don't forget to contact the local police. So I deviated from my normal approach so as to provide this service to my fellow citizen because again, how is this person still in business is beyond me, unless we all do our part it will continue to happen. And remember, if they don't like this peer driven review systym it's cuz they got something to hide!

Was going to utilize this group for a purchase but upon reading reviews I'd be stupid to do so. So my public service announcement....people that's what these reviews are here for....for u to protect urself from people with no scruples, morals and or remorse. Based on the overwhelming number of negative reviews it's clear that they take ur funds and do not deliver on their promise or give you your money back. Heed the warnings people....that's why they exist....these people...they to exist but God has other plans for them.

I was nervous spending a lot of money on a used engine but I felt right at home with the gentleman inside I have been to this place years before and always was treated good and products were excellent. I was looking for an 8.1 l Chevy engine for my Avalanche because getting a great one or parts to rebuild mine was kind of out of the question. So I went after a used one so I could start driving it again it had 100,000 miles on it I paid $1,800 I have my mechanic pull mine out and put that one in and 3600 later I had a very strong truck it ran like brand new. I bought the truck and 2002 so it's 20 years old and I remember the power when I bought it and I'm telling you they sold me a great great engine I'm very happy with the place and the people that work there. They deserve my trust for sure

I stopped in looking for some parts for my 2019 F350. I inquired first about bits and pieces in the engine bay and was told that some of those pieces are sold complete with others. I have no problem with that. My problem is that the person I was speaking with stopped midsentence to attend to someone else, and then didn’t re-engage me once they completed their conversation. Apparently they weren’t interested in hearing about the more significant pieces I needed like a cab and bed! After being ignored, I just walked out. Boo.

We bought a motor from this place and it didn't work. Since we couldn't get a refund we had to exchange the motor for another motor. We waited for almost 2weeks. Finally they gave us another one. That motor didn't work either. We called the office to let them know what happened and the guy was so rude. Then he hung up on us. So now were out of our $2800. and still no motor. I've never been treated so badby any business.

Do not do business with these fraudulent people. They are rude and think they are barge enough to give you an attitude and intimidate you. I made a purchase with them for $16,000 in September and after myriad of calls to try to reach owner they finally answer and Marc and serg,managers, stated they will not refund my money or the item. I proceeded to file a fraud case with my bank and under the California DBO. If you are someome who was robbed by Truck Time Auto Wrecking in Rancho Córdova I encourage you to sue them and report them.

Even do not think to do business with these people, very disrespectful and unprofessional people. They sold me an engine which they did not have, promised to deliver it in two days but after 15 days and empty promises nothing happened, even at the end it was not easy to get my refund.

Very good customer service Offordable prices easy to work with them and very honest

If you have issue with this business file a credit card/ debit card dispute to get your money back. Horrible place to buy, stay clear. They do not honor their warranties. Only way to get them to return your money is through dispute via bank. Second time a customer brings back defective part to this business only to be sent with ‘we dont do returns.’ What do you mean you dont do returns on defective parts?!?!

It's kinda hard to rate them... 1 time I went there and they were very helpful and got my parts pulled at time and delivered. Next time I go there and my part didn't get pulled for over a week!!! Had to call them so many times... So I think 3/5 is fair. But!!! I looked through the reviews and I saw at least two 5-star reviews from their own staff. I'm sure there's more... Come on, really? That's how you work on improvement? So yeah, just be aware of that

Do not use this Company. Marco took our money. Sent us the wrong carpet. His carrier dumped it outside our business. Wrong Color wrong carpet. He then delayed sending us the correct carpet. Oh the carpet was wet ! Oh we sent the carpet but our drivers vehicle got stolen. We are getting another car in can we send that carpet or should we just refund your 700 plus payment. Yes refund us and now we wait 10 days and still no refund. Oh yes he said he processed it himself. But still no refund we have opened a dispute with the CC company. We are contacting the BBB and California Attorney General to press fraud charges. This place needs to be shut down now. Wish I had seen the bad reviews before we made the purchase. The delays and our need to source the carpet from another vendor has disabled our vehicle for over 5 weeks now.

Never buy from these guys !! please do not buy anything from these guys, They sell broken parts and when you try to return it they will give you a store credit and they won't even return your money back, also the people that works there are so rude, just never waste a second in this place, Save your money this is the worst part store ever !!.

Ordered an engine and transmission from this company, they said when they get one in stock I would get notified and have it shipped. After MONTHS of getting nothing but the run around and no engine or trans, I wanted a refund after NOT Receiving what I pre-paid for. After calling them they say they don't offer refunds, EVEN IF I NEVER RECEIVED what I paid for. They stole $3,700 from me. DO NOT do Business with these thieves, and I will be taking them to court very shortly

Sold me a jeep frame from a rollover. Told me it was straight and when I picked it us asked about if a couple of mounting points were in the correct position. Was assured that they were and that it was straight. Got it home to NV and a couple days later with some measurements and taking it to two frame places found out it was not straight and could not be stratened. They keep telling me they gave me a refund when they never have and will not respond in email so that they can not leave proof of the conversations. Scamers selling parts they know are no good.

No wonder of these low star reviews. Unprofessional, incompetent, ignorant, arrogant, and plain rude to say the least. I guess people are ok as long as they get the item they need at the right price or what not. But I wouldn't recommend this company. My only concern now is they have our credit card info.

Worst place to buy parts from, if there is a way to avoid them I won't hesitate but sometimes they are the only one who will have the part I need. Always they will tell you what you want to hear and never deliver. They leave you waiting and go out to smoke with the worst attitude especially the guy named RALPH, if I'm the one managing that place I won't have a single person from the counter sales stuff last one more day in that place. Hopefully the owners will read this comment and get more involved by getting their sales stuff to work more professionally, in every business taking care of customers and making them happy should be a priority, from today on even if they are the only ones that will have the part in the whole world, I'll go spend more money with the dealership and never to use them again. Stayyyyyyyy away from this place

As a repair facility we use a ton of wrecking yards to source used / recycled parts, we purchased an engine from them, received the incorrect motor, they picked up the incorrect motor, but are unable to supply the correct motor and will not refund the purchase. Spoke with Marko several times, the refund was always being processed (for months) which never happened. I tried to dispute the credit card transaction to no avail - Marko and crew know how to take your money and provide nothing!! TO ANYONE CONSIDEREING BUYING ANYTHING FROM THEM, PLEASE READ THE GOOGLE REVIEWS!! RUN FROM THIS PLACE!! THESE PEOPLE ARE CROOKS!!!!!!

I Purchased a AC Compressor for my car. When I took it to the Shop to be put on, The Machanic tested it and it didn't work. I Purchased a Brand new one for $326 to be put on since my car was already being worked on. I took the part back the next day and explained the part didn't work, I need a refund. But was only given a store credit 🤔 I wasn't happy about that! I should have been refunded. I drove 2 hours total, Inconvenient!!

I had an issue with the part I bought. Christian reassured me they not only had the part I needed but they would exchange it without a problem. Which they did. If in the event I should need another part for my car I will absolutely be a returning customer!