Tustin Toyota in
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Address:36 Auto Center Dr, Tustin, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Toyota dealer
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Website:
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Zip Code:92782
Working Time and Location
What clients say about Tustin Toyota in Tustin (CA)
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I visited your dealership today with my wife to look at a vehicle. Initially, we were warmly welcomed, and one of your team members kindly showed us the car and explained its features. We appreciated the time and attention. After that, the salesperson presented us with an offer. I then shared my own offer, and he said he would check with his manager. A few minutes later he returned and told us that we needed to go to the manager’s office. This approach was surprising and uncomfortable for us. In a professional customer experience, it is generally expected that if a manager needs to speak with a customer, the manager comes to greet the customer rather than asking the customer to come to the manager’s office. Being asked to do so felt discourteous and created a negative impression. As a result of this experience, we decided not to continue the discussion and left the dealership. Unfortunately, based on this interaction, we do not plan to return in the future. I wanted to share this feedback respectfully so that it may help improve the customer experience for others.
Mar 09, 2026 -
Avoid the games at AutoNation and come straight to Tustin Toyota. I had a fantastic experience buying my 2026 Camry SE here. Rory is the man honest, transparent, and no games. No hidden markups or typical dealer "tricks." Best car buying experience I’ve had. Ask for Rory! Sent an inquiry in the morning and closed the deal the same night. That's how efficient they are.
Mar 06, 2026 -
The staff at Tustin Toyota was very friendly and welcoming. I appreciated that the facility was very clean and accommodating. Cody was efficient and guided me through the signing process. I would highly recommend this dealership.
Mar 05, 2026 -
I recently purchased a 2026 Toyota Tacoma from Tustin Toyota, and I couldn’t be happier with the experience. Ray, Mario, and Tarek made the entire process incredibly simple and fast from start to finish. What I appreciated most was that there was no back-and-forth on the sale. Everything was straightforward, transparent, and respectful of my time. They were professional, knowledgeable about the Tacoma, and made sure all my questions were answered without any pressure. The whole transaction felt smooth and efficient — exactly how buying a new truck should be. If you’re in the market for a new vehicle, I highly recommend asking for Ray, Mario, and Tarek at Tustin Toyota. They truly made this one of the easiest car purchases I’ve ever had.
Feb 28, 2026 -
I had a great experience at Tustin Toyota. Vanexel was friendly and welcoming. I didn’t feel that pressure that can happen at a lot of dealerships. All staff was easy to talk to including Mario and Olmo as well. The offices and sales floor were clean and inviting. I walked out of there with a beautiful new 4Runner! 😃
Feb 23, 2026 -
I had a great experience with Tustin Toyota. The staff was professional, friendly, and very transparent throughout the process. They took the time to explain everything clearly and didn’t pressure me into anything unnecessary. The service was efficient, and I felt confident that my vehicle was in good hands. Overall, a smooth and positive experience — I would definitely recommend them.
Feb 19, 2026 -
Giovanni was amazing to work with! He made the entire car-buying process smooth and stress-free. He was knowledgeable, patient, and never made me feel pressured. I truly appreciate all his help and highly recommend him to anyone looking for a car. Thank you, Giovanni!
Feb 18, 2026 -
Was referred to fleet Manager Brandon He by a friend and bought a Corolla cross. Brandon was very responsive and gave me a good deal on the car. He was very friendly and attentive with superb customer service. Car was sold straight as is no aftermarket add ons like other dealers that scam you. Was picked up by the dealer and was given complimentary subway and coffee while I waited for my car to get ready. If you want a straight forward deal just ask from Brandon.
Feb 15, 2026 -
Where do I begin... I was given Anthony's number by my brother (who was honestly annoyed with all the questions I was asking him), when I was looking to get a new Toyota Land Cruiser. Anthony made the whole process, from start to finish, so semi less. Not only was he honest with me in what needed to bring to the "table", but he also told me that there was no such thing a "Nurse Rate APR" Something a friend of mine told me was a real thing. I love the fact, Anthony took the time to explain everything to me and made sure I was good with the options I was getting. I was very happy to leave the lot that day in my brand new Toyota Land Cruiser 2026
Feb 15, 2026 -
Edwin and Yong were really knowledgeable and helpful throughout the shopping/buying process. everything went very smoothly. edwin gave us an offer we could not drive away from. yong was honest about the options he'd recommend and not just trying to upsell us. I appreciate tustin toyota and have bought multiple cars from here. I love their large selection and large dealership! makes the wait for your car to be serviced not so bad. there is a subway inside, kid play area, quiet study area with cubicles, TV seating area, and many many small tables to sit at. I highly recommend this dealership if youre in the market for a dependable new or certified used car! Toyota is the best!
Feb 12, 2026 -
We had such a challenging time at several dealerships trying to find the right vehicle for our nephew, but everything changed when we met Adrian Martinez at Toyota of Tustin. From the moment we called, Adrian had the vehicle pulled up and ready for our appointment, talk about top-notch service! The entire process was stress-free, and honestly a great experience. His genuine interest in helping us get exactly what we needed truly stood out. His follow up and follow through was so appreciated. If you’re shopping for a vehicle, do yourself a favor and ask for Adrian Martinez. We are incredibly happy with our purchase and so grateful for his help!
Feb 09, 2026 -
I brought my 2019 Rav4 Hybrid XLE for a few reasons, asked about the gas tank issue and was given a bs answer by the service advisor Shahram, that I know is incorrect. I had a critter get under my hood in a recent camping trip and it tore up the insulation and started building a nest on top of my engine. I called in advanced since I had already filed a claim with my insurance company and I assumed Toyota was best to replace and clean up given that it's their car. I requested for a rental before coming in and was told they would provide one and I'll be well taken care of. Well, I show up to my appointment and I was told they would not provide one or arrange for me to get one, I had to do that on my own. Even though there is an enterprise there I still had to walk across the street to arrange for a rental. When I got my car back, my insurance company paid to clean under the hood and I recently found they didn't clean it all out because part of the insulation was still on my engine. I expected better from Toyota. Given that they made over $4k for the work, I thought they would at least drive my car through their car wash. I'm glad I refused to have them replace my windshield, brakes and tires and took my business elsewhere for those things. I will not be returning to have my car serviced here.
Feb 03, 2026 -
Vanexel from Tustin Toyota helped work with me to buy the exact car I was looking for! He was so helpful and I truly couldn’t have done it without all his time and help. Thank you to Edwin as well, for giving me a great deal on my trade-in! Overall, really recommend this location.
Feb 02, 2026 -
Talk about quality service! Been shopping around and felt like every dealership was just playing games to see what they can squeeze out of me but once I got here to Toyota of Tustin I truly felt like Tarek Abdelmuti was here to help me and not his pockets. No back and forth games like "let me talk to my manager". Straight to the point, understood what I wanted from the beginning and went above and beyond to get it for me. I am now a proud owner of a 2026 Toyota Tacoma! Thank you Tarek you are a god send!!
Jan 28, 2026 -
Tustin Toyota has always been my go to place for a Toyota! That will never change. Adrian (Sales Advisor) and the manager at the time was amazing to work with! Nicole (Service Advisor) has been amazing to work with as well, above and beyond. Only giving 4 stars because my car, while beautiful, I've had to come in for service multiple times already for an issue that Toyota corporate can't seem to solve for me and suspension noises. Overall, a great team here. They will take care of you!
Jan 27, 2026 -
Purchased a remanufactured alternator from Tustin Toyota since it was the cheapest in the area and the original lasted 200k+ miles so I figured I should just stick with Toyota/Denso. The Toyota parts website makes it easy to order the correct part. The prices are also very reasonable. It ended up being slightly more expensive than Rockauto for the same part but with faster availability. When I put it in I knew it was defective out of the box because the battery light was dimly lit while running whereas it was not before. The voltage checked out OK but I was skeptical. I asked them if there was a warranty and they told me Toyota parts are covered for 1 year. I figured I might as well use it until it broke. 1 month later the alternator failed to charge my battery and left me stranded. I inquired about a warranty exchange, told them my symptoms and VIN number, and after some back and forth they agreed to replace the alternator under warranty. They let me know when the part was ready. All I had to do was to give them the defective part and they handed me the warranty replacement. I just put it in and viola, no more battery light.
Jan 08, 2026 -
Should've gone to another dealership. Started well, but sales turned into salesman and service along with customer service failed. Like all other sales people, they started nice and then not helpful. (Ashely) Online rep was nice until I questioned price. Told sales guy I was coming in, but was late. He then decided to text me saying he was ready and that he's waiting. Completely inappropriate, I basically gave him a sale! (Adam). Had scratches on my car, again rude service from assistant service manager Derrick) and the vendor they used. After all this, certain car issues were not fixed. This is after 3-4 times of taking it in. They told me first time was "goodwill" and this most recent time was "courtesy". All wrong words to use when my car should've never looked like this in the first place being a new car! "Customer service manager" who is supposed to help in this situation made this entire situation worse! (Mabel) DO NOT BUY FROM TUSTIN TOYOTA OR OREMOR AUTOMOTIVE"!
Jan 07, 2026 -
Excellent service from Cody and Hannah - start to finish. Cody helped identify the vehicle, check inventory and provide constant communication. Hannah helped us with the test drive and paperwork. Finally, Cody helped finish paperwork and handle final delivery. Zero pressure. No promises were made he couldn't keep. Definitely coming back for next purchase.
Dec 21, 2025 -
had an excellent experience at Tustin Toyota purchasing my 2025 Toyota RAV4 Hybrid XLE Premium. The entire process was smooth, transparent, and stress-free. A special thank you to Raid, my Sales Consultant, who truly made the difference. He was professional, honest, patient, and very helpful from start to finish. He explained everything clearly, answered all my questions, and made sure I felt comfortable throughout the process. I’m very happy with my purchase and would highly recommend Tustin Toyota, especially Raid, to anyone looking for a great and trustworthy car-buying experience.
Dec 15, 2025 -
Tustin Toyota is the best Toyota dealership in the Socal area. Just bought a full package 2026 Camry SE this weekend and Leo Castillo offered us an unbelievable price that couldn't be beaten by any other dealership within a 75 mile radius. This dealership also doesn't charge dealer mark ups or add ons. Initially, we were expecting the car to arrive in early-mid January, but Leo went above and beyond and got us a similar Camry with all of the features we wanted and gave us an additional discount from the original price that we agreed on. Overall we are very impressed with the great prices, service, and communication. 10/10 recommend.
Dec 11, 2025 -
I recently visited Tustin Toyota on Black Friday to take advantage of the holiday sales, and I’m so glad I did. I was helped by Angel C., who was an incredibly professional, knowledgeable, and delightful salesperson. He was extremely patient with me throughout the entire process, answering all my questions and allowing me to test drive the two cars I was most interested in without any pressure. When it came time to discuss financing, Angel went above and beyond. He took the time to compare my bank’s APR and loan terms with the dealership’s options, ultimately helping me secure a much better APR and a loan term that fit my financial needs perfectly. I truly appreciated how transparent and helpful he was. I also had the pleasure of meeting his sales manager, Jose, who was equally professional and patient. As a second-time dealership car buyer, I felt completely supported and heard. Both Angel and Jose made sure I understood every step and felt comfortable with my decisions. What stood out the most was that at no point did I feel pushed or pressured into anything beyond my budget. Instead, they listened to what I needed, respected my limits, and helped me find the best option for me. I left extremely satisfied with my purchase and the overall experience. I will definitely be returning to Tustin Toyota in the future and highly recommend Angel and Jose to anyone looking for a smooth, honest, and enjoyable car-buying experience.
Dec 07, 2025 -
Super friendly and easy. Made a great deal over the phone and they had all the paperwork ready to go when we walked in. You even get a free 6” subway to eat while you wait.
Nov 21, 2025 -
I have purchased two vehicles and I am currently leasing one vehicle from Tustin Toyota. They offer great deals and warranties on their products. I recommend making appointments with Danny Aguilar as he offers excellent service as a Toyota Care Specialist. He is an asset to this company and he tries his best to accommodate clients needs.
Oct 27, 2025 -
Highly recommend Eric Chen at Tustin Toyota! I recently purchased a car from Tustin Toyota and had a great experience working with Eric Chen. Eric was professional and patient, explaining everything clearly without any pushy sales tactics. He genuinely cared about finding the right car for my needs and budget. The process was smooth and stress-free. Eric handled all the details and was always friendly and helpful. What impressed me most was his after-sales service! Eric went above and beyond by helping me find window tinting, maintenance services, and more. He truly treats customers like friends. If you're looking for a Toyota, highly recommend Eric Chen! 👍
Oct 15, 2025 -
Amazing service! Adrain Martinez helped us find our 4Runner with ease. He provided efficient service, amazing customer service, and an easy process. Highly recommended for purchasing your car!
Sep 28, 2025 -
Edwin Lugo and Adrián Valverde did an amazing job at helping me find the perfect car for my son and I. From the moment we walked in they greeted us with great hospitality and paid close attention to our needs. They definitely know how to ease the stress in making such important purchases and treat you like family. I would highly recommend them both.
Sep 26, 2025 -
I requested a quote online and Eddie Rodriguez from Tustin Toyota contacted me immediately thru email and call and we set up an appointment for the weekend. I requested a quote for a pickup truck with the options I had in mind. He showed me all the available cars and we checked them all out he told me all the available leasing options clearly and I signed the lease the same day. He was very patient and helpful during the process. While I was waiting for the finances he invited me to have lunch at the subway inside the dealer. This is the best dealer with coffee and subway and friendly staff. The service department is great too since I am a returning customer to Toyota and I remember they service for free for leased cars. If you want to get a car call Tustin Toyota and ask for Eddie.
Sep 09, 2025 -
I would like to Thank Cody and Hannah for another wonderful experience in leasing my 4 Runner here at Tustin Toyota.!! Cody was able to get my SUV in a very timely manner. I appreciate their commitment to their customers. Finance department was excellent as well I was in and out in no time.! They treated me like FAMILY Thanks Again!!
Sep 04, 2025 -
Our car salesman, Ever was the best! Everything was so comfortable. My son and I were looking for a car and we felt very welcomed by everyone at this location. Tustin Toyota went above and beyond trying to help us out. They even brought the car to my home after we bought it. I appreciated the fact that everyone was so good to my son. Fist bumping and hyping him up on “buying his first car”. Multiple people asked if I was comfortable with going forward and explained any questions or concerns I had. Everything was simple. Test drive, paperwork, hand over the keys and we’ve been driving the car around ever since. I’d highly recommend this location to family and friends. I even called a few weeks later with extra questions about my warranty and they were great and explained how things worked.
Aug 22, 2025 -
I cannot express enough if you are in the market please go visit my friends at Tustin Toyota. They will take amazing care of you. They were efficient and easy to do business with. Very trustworthy and willing to help with your needs. I worked with Johnny Q & Ethan. They both were truly amazing human beings and I will be coming back to them the next time I need a new car!
Aug 02, 2025
Nearest Junkyards to Tustin Toyota
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We serve the below locations in this area
- Anaheim
- Buena Park
- Costa Mesa
- Cypress
- Dana Point
- Fountain Valley
- Fullerton
- Garden Grove
- Huntington Beach
- Irvine
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- La Palma
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