What clients say about Alpha Towing & Transport in Camp Verde (AZ)
They towed a family members vehicle after we had a loved one pass away. I can’t express how much worse the woman who worked there made the experience for us. This was not a dispute about finances so their pricing may be ok but in my opinion the lack of human decency and professionalism was beyond shocking. We have been in the verde valley for more than 25 years and have never had such a bad experience with any other local business.
Vincent saved our class A rv. Towed it from Pauldin to Dewey. He’s very calm and collected. Did a fantastic job. I would give him 10 stars if i could. He’s one cool cat. Also the office girl was great and very nice. Super helpful all around.
I was in a vehicle accident and this company was called by dps and they picked up the truck and when we came to fill out paper work for insurance we realized that are bed cover was stolen. It was raining when left truck with dps so we made sure cover was closed so the stuff in back truck didn't get wet so know for 100 percent that it was there when we left.
Just blew a tire on my rented RV on the 4th of July! Alpha Towing was the only company that answered their phone. Vince came and assessed the situation. With no spare, I thought we were stuck in a Dollar General overnight. Vince went out of his way to locate a tire 30 minutes away, drove there to fix the tire and helped to get us back on the road for our camping trip. I am forever grateful for Vince and Alpha Towing for their compassion and incredible customer service!
Alpha towing went out of their way for me. My insurance wasn’t gonna cover for my tires being put on the rims and the lady at Alpha towing went out of her way and called my insurance and got it approved for the tow truck driver to take the tires off of my RV. Take them to the shop to get them put on I give these guys a five star they really go out of their way for you
My truck broke down on the highway recently, just north of Camp Verde - I was towing my 39' fifth wheel. Zeke did a great job towing my fifth wheel to a nearby RV park, and they also towed my truck to the garage. Zeke was friendly, patient, and careful with my rig. I highly recommend them for towing.
Got an RV towed 40 miles. Everyone was very on point from the office to the final drop off. They were one of the few companies that returned my call promptly. I've worked with these guys before over the past decade. Linda in the office is polite, helpful and friendly. Always a fair price but even if it more than others, I'd still go with them...they are punctual and communicate great and show up and do the job. If your lucky you will get Vince as your driver. He can do everything and goes about it with calm and ease. Be sure to tip your driver...especially if they go an extra mile...which Vince always does. Highly recommended.
Diabolical company. I get a call that my car was towed.( I had permission from one of the owners where I use to live to keep my car on their property till I sold it. IN WRITTING) Alpha marked my car as “abandoned” and took it with no means to contact me the owner. It was so illegal that the Camp Verse Marshalls MADE them give my car back for free. Then the lady (who I’ve never met) who owns the place was so mean and CRUEL to me it took over a week to calm my stress level down from this place. Not sure why or how I ended up the enemy here. My car was stolen illegally. Lol. You’ve slandered my business name as well on here. Nothing you said was true. We left on our own terms and we have documented proof of literally everything you’re saying against us. You’re LYING about literally everything.
The owner of the property and I will gladly see you in court. :)
Alpha Towing really helped us out in a bind when our daughter got stranded. They were responsive, friendly, helpful, and helped overall ease the stress of the situation.
Staff was helpful and friendly. There was a mishap with the quote, but these things happen. No big deal.
Vince, the driver was on time!!
If this was me or my family on the side of the road, it would have been a little less stressful to know a team like Alpha Towing was helping out. Thanks......
Super good. I thought the price was high to tow my motorhome to Prescott but the price I got from a Prescott company was double. Office is great about following up with scheduling and really seem like nice people. Lynette is really great. Driver ( forgot his name) was also top notch!
WOW what a great company!
Andrrea is such an amazing lady! Awesome customer service & attention to detail!! DEFINITELY ABOVE AND BEYOND! Thank so much for being there for us! I I highly recommend Alpha
Lynette was amazing to me! She helped me even though i wasn’t the kindest to her! I got my car later than planned due to some unforeseen circumstances and she helped me all along the way. It’s my first time dealing with a car being impounded and they helped me along the way, when you call ask for Lynette!
Was very pleased to have my low profile 650 I loaded onto the tow vehicle .it was a delicate inclined driveway ..Thank you Alpha towing and transport...
Tow truck driver lied to me about allowing me to get my 4 year old daughters car seat from the car before he drove off… ultimately leaving my daughter and I stranded in Flagstaff in the middle of winter to walk regardless of us having another vehicle because of no car seat. My wallet was in the car also with all my money so I couldn’t buy a new car seat or even milk for my daughter. Horrible horrible company and I wouldn’t recommend them to a single person for any reason. Lying company! They denied us the option to get the belonging even after the $800 was paid. I hope this company isn’t stealing also.
I will report to the BBB!
Sincerely, Tia Purmal.
My vehicle was in their possession for 2 weeks and when I was finally able to get all the necessary documents ( Power of Attorney ) and I knew the longer I took the less of my possessions would be there and guess what I’m miss my entire laptop and a whole make bag. SMH. That’s okay tho. I have an inventory copy so I’ll be making a report right after this review. I just hate leaving negative reviews on places that just began in a new town
Company truck broke down today on the way back to Phx. Not only was I quoted a fair price to deliver the truck and trailer (with customers property on it) but they were to me in 30min. Great service and professional. Thanks again
Took a bit longer than expected for the tow truck to arrive (I was in the middle of nowhere, plus the driver was new), but service overall was very quick.
Very friendly.
My fiance truck lost an axel in Cordes Junction, Alpha towing was extremely helpful on the phone and got a tow truck to us in 30 minutes. They have great prices and great employees
Make this your first call for towing! The staff, most notably Andrea, is fantastic and will do everything in the company's power to make your towing experience as pleasant as possible. Excellence is the standard here! Thank you all so much for your assistance!
What a great tow company! My wife and I were on vacation when we got car troubles and broke down on a 115 degree day! These guys showed up with life saving water and air conditioning! They were very fast at getting to us and were so nice and professional! If anyone in this part of Arizona needs a tow I'd highly recommend Alpah towing! Great people! Thanks again guys!
Extremely hard to get a hold of and get back a vehicle they've towed private tow prices are outrageous. A few of these ratings are from their employees, thus the 5 star rating.
Had unusual request to move a container from Camp Verde to Sedona. Scheduled the pickup and Driver showed up right on time. It was a tricky load and it was loaded without a problem. He was able to place it exactly where I requested 1st try. Nice to deal with skilled operator that know what he is doing. Price was good too. Thx Bill
Cannot be more thankful for this company. My family and I got stuck in the middle of a snow storm for many hours on the side of I-17. We called our insurance, AAA, and local tow companies. No one helped us. Alpha towing not only offered to help us immediately, but even expedited the process when I told I had two small children. They towed our car from Camp Verde to Phoenix in a few short hours. The driver had great communication and called to update me on his status. They were so pleasant, competent, and calming, which made our difficult situation a little less chaotic. I’ll be forever grateful.
Have used this company several times to tow vehicles. They have always done a fantastic job, courteous, honest and excellent customer service. Highly recommended!!
Wanted to thank the staff and drivers at Alpha Towing,I was in a pinch,they came through with flying colors,you won't be dissatfied with the price or the service
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