Jake has done a few jobs for me in the past, most recently a 68RFE on my 2011 Cummins Ram. Always has done a good job. The price, communication and professionalism are what sets Midwest apart for the other guys. Will use them again!!
I will take responsibility for my fault in this situation. While checking car-parts.com for a rear axle for a vehicle, it showed they had 4 available for what I needed. It was listed on that website as 0 miles, and was $1,450. The next one listed was labeled as 127,000 miles and cost $710.90.
The combination of 0 miles on the listing (not blank, which I have seen before, but 0) and being twice as much as a clearly used unit, led us to believe we were getting a remanufactured unit.
Quote was given 11/19/2025, invoice was paid 11/20/2025. At this point we were told it would be shipped out to us on Monday 11/24. I reminded him it was Thanksgiving week, and asked if this would delay our freight, and he said no.
I had not received it yet by 11/28, so I reached out and was told he thought it was already shipped out, and to check back on Monday (12/1). Monday I was told it should be arriving tomorrow, 12/2.
It did in fact show up on 12/2, but it was not a remanufactured unit as the 0 mileage listing led me to believe. We did not want to install a fully used unit, especially since the one we were sent looked worse than the one we removed. We reached out, and were told they would happily take it back for a $507.50 (35%) restocking fee.
We took it back to his shop, and told him we would not be paying a restocking fee, as we never signed an invoice indicating that was a thing, and never agreed to any potential restocking fees before purchase. At this point, the guy dropping it off was told that the restocking fee was because he had to pay someone to remove it from a vehicle in a junkyard, and buy it from that junkyard before they sent it to us.
So, the reason it's listed as 0 miles, is because the unit we got wasn't even his before we purchased it. He acquired it AFTER the purchase was complete, and they don't know how many miles the unit they are selling me is going to have until days later.
He refused to give a refund for the purchase price, and only offered a refund of price paid, less credit card fees (understandable), less freight to send it to us (understandable), less restocking fees. I again told him that the restocking fee was not disclosed prior to purchase, and they do not have any signatures indicating it. He then refused to take back the part. I told him we would be disputing the charge with our card company if the refund wasn't given, and he can either take the product back at this time, or any future attempt to recover it will be at his time / expense. He still refused to take it back.
We should have double checked, and been more clear that 0 mileage, and the significantly increased price meant what we assumed to be mean. That is on us. However, listing parts you don't physically have, and in an incorrect condition, and enforcing a 35% restocking fee that isn't disclosed until after the purchase is made, is also not a great way to do business.
I see now why almost half the reviews are 1 star, and I wish we had seen that before going through this entire ordeal.
Jake is a liar and not to be trusted. I would never buy from him again. This company sold me an engine that was supposed to be a good running low mileage stated 120K and looked like it had over 200K plus. Engine had zero oil pressure when started and was making noise and required a complete tear down and several additional parts to get the issue corrected and I have no faith this engine will last. I was charged $2700 for a non running engine when I was quoted at $1800. I asked Jake to reimburse me for the additional parts needed for the engine.less than $200 and he refused. I am an ASE master tech and I know what I'm talking about. I sent Jake a copy of my certifications for proof. Believe every one of the bad reviews posted here because it's all true. I will be taking small claims action against this business. Do yourself a favor and drive out to Phoenix or Mesa and buy a better quality part for less money.
These guys rock. I was struggling to find a price that worked for me. and these guys got my tranny installed and everything is working great. So thankful
I've gotten a few major engine/tranny changes from Jake. He always finds the lowest used one for me so I don't lose a ton of money on my fleet. Every time the part is there in about a week and guys can usually put it in right away. His inventory fluctuates daily so be aware of that. Used sells fast so seems like some people in this thread don't understand how this business works.
These guys have helped me in a pinch a couple times. Great prices and followed through. Waldo and August are great mechanics. Jake the owner is a straight shooter and will tell you like it is. I prefer his style as I know exactly what I am getting.
Jake Anundson has taken 5k from me. I bought a "rebuilt" 5.9 cumminns engine from him that lasted 63 miles before spinning a rod bearing. Took it back to him for a warranty. i took it back and he has done nothing for me. He now has my core plus the engine i bought from him. Do not buy them.
@Midwest Transmission Distributors
I bought this in Dec 2022, it was installed in late Jan 2023 and pulled back out Mar 2023 and dropped off to Jake Apr 7 2023. I have text conversations with Jake from back then. I have a screenshot of the text ftom June of 2023. He has done nothing for me! Send me contact information if you wish to discuss this further.
I spoke to Jake yesterday and got a price for a transmission for my c 4 corvette. The price I was given was $2200 for a used and today I called to finalize the deal and the price went up by 500. Stay away from this shady place . A picture of my text to him .
Do not waste your time. Girl on the phone was very lost. Ordered a Reman Transmission that was advertised online for $1,650. Called in to check on the status, until the 4th day they tell me the transmission was being pulled from another car. After back and forth they told me I would have to pay another $850 for a reman. The price they gave me was for a "previous reman ", even though I ordered an actual reman and the online price advertised for a "fresh fully reman ready to go" was $1,650.
This guys went above and beyond to help me track down some hard-to-find parts for my car. I had been looking everywhere, and they made it happen quickly. Really impressed with their dedication and customer service!
I was having serious issues with my transmission, and I was losing hope. MWD not only helped me replace it, but they did it quickly and hassle-free. My car runs perfectly now. These guys are amazing, wouldn’t go anywhere else.
ordered a transmission for $700 shipped, they said it would be a couple days. I was charged $850 and still didnt have it 3 weeks later. I called for money back and they made excuses and got me a transmission 4 days later. unit was rusty and gross, installed it anyway. pulled drain plug and 2 gallons of water poured out.
I ordered from them 1 other time about 8 years ago, it was a 1 year warranty. the t case failed in 1 week and they gave me another but said "no more warranty cuz i used it getting the new one"
0 for 2 with these clowns and looks like others have experienced the same by the reviews
I Had a transmission rebuilt that no one in the country could do. Jake went above and beyond to ensure that I was taken care of. I highly recommend him and his company. Will be using him again with our other fleet vehicles.
I wish I could double the amount of stars. Service was impeccable changed transmission in less than 24 hours got me back on the road. Forever grateful to have met someone like Jake & His Team. If You Need Any work these are the guys to go to. Look no further. Customer Service / 100 out of 10.
I was recommended this shop by my usual service guy. Zane was great--quickly identified the issue and gave me a range of options, rather than immediately selling me on the most expensive. Work was completed quickly and they gave me the honest details the whole way through. Definitely good folks here.
Jake helped me out and got me an amazing motor for my 2003 gmc 2500hd. Got it fast and has been a good and strong running motor. Already put about 4k miles on it in little over a month. Thanks for the help and speed of everything. Would definitely recommend him to friends and family. Don’t let the other negative reviews get in the way from him helping you.
Well like all good people I forgot to do oil changes and blew my engine. These guys especially Jake didn’t make feel awful about being stupid. The opposite actually, cut me a great deal, got me a new motor which runs beautifully. My regular mechanic said they did a great job, and does tell me how stupid I was for blowing my engine. I give the 10 out of 10. Highly recommended
STOP TO ALL,THIS PLACE IS A SCAM AND MORE!¡!!!!¡! Originally met Jake, the owner, over the phone after calling him about an add he had posted of an engine for Toyota on carpart.com. After speaking with Jake PERSONALLY and driving 2 hours down to his company I found out there was no engine for sale, i was told that he had it "STORED" at another facility! This too, come to find out, was another lie! He has no engines in stock, no transmissions in stock EITHER!! EVERYTHING on hand is a core or scrap that he bought. He uses the bogus "add" of a good engine to get you hooked and in the door... THEN takes your money and uses it to purchase the engine from a legitimate business. All engines are painted and labeled as low mileage, when in reality, they have tons of miles. A private investigation of this company was done and they found that over 85% of the product sold was mislabeled and returned due to malfunction! Point be, just do the research! Hundreds of bad Google reviews can't be wrong, these are real people that will tell you the same story, please beware of this place!!
Jake is a solid dude and helps me locate what I need every time. I’ve never been ripped off or got the feeling that I was going to be. I’m pretty sure the other reviews are from competing business. I’ve been back 5 times to get parts I couldn’t find elsewhere that Jake and the team had. I recommend them 100% for any automotive needs.
This is the most scam operation I have ever seen. Nothing that comes out of their mouth could be further from the truth. The reviews speak for their self. From the owner down to the sales team they are nothing but liars. They will tell you anything to appease you and take your money. Buyer beware! I had to get my credit card company involved in a three way conversation. They still talked in circles. I have been in the automotive business 46 years. I have never seen such a disgustingly unprofessional business as this operation in my life. How their still in business bewilders me. They deserve 0 stars. Typical big city scammers they give the automotive profession a bad name.
They fixed my car in a quick manner. There was mild issue afterwards but they took it right back and fixed it for me at no cost and even gave me ride to my house. Jonathan is awesome, he always was polite and very considerate. I would definately recommend business to them.
They are not even worth one star. They are worth a negative 10. Jake and his crew are, Well lets just say extremely unprofessional. I made a mistake . Please don't make the same mistake. READ ALL THE REVIEWS..
BUYER BEWARE!!!!!!!! You may ask your self, Do you want to be screwed by someone you know or by Jake and his crew. Good Luck on any Warranty claim!!! I wonder why Jake and his crew never respond to negative review.. Because they know its ALL TRUE
611 N Golden Key St, Gilbert, AZTowing service
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