Brakes Plus in
Gilbert (AZ)

I thought the service was very quick, especially compared to a dealership. Guys were friendly. If you live in/around The Islands, I don't think you'll find somewhere more convenient.

Always had a good experience at this location. Tim was very professional and got us in and out promptly.

I chose this place because of their great reviews, and I’m so glad I did. From the moment I walked in, Tim was incredibly kind, welcoming, and professional. He made the whole experience smooth and comfortable. It’s rare to feel genuinely taken care of like that. I already trust them and haven’t even gotten work done yet.

Good service, excellent people. Helped with my brakes and now they’re good 👍

Good service the cashier took his time to answer all my questions. Went for a oil change but needed my truck to be checked completely due to traveling, and the mechanic checked everything and explained very clearly did not felt pressure in fixing that need to be done it was just a recommendation.

First time going to brakes plus and the service was great. Sean and Tim were friendly and kind. All services were gone over with me before they began working on my car. Will definitely be my go to for brake issues in the future.

Cameron, Sean, and Trent are absolutely top notch. Went there for a custom brake job on my 79 K10 and they did not disappoint. They know how to take care of the customer and I will be referring everyone I know to this location. Business is built on trust and they earned mine 100%. Brakes on classic vehicles can be a tedious task but they knocked it out of the park. Thanks guys!

Zander and Cameron at this shop are phenomenal! Zander with customer care and Cameron on knowledge and experience. They both assisted me with my application for financing and answered all my questions. Their kindness is unmatched.

Been going to this location for years. They are always friendly and honest with what work needs to be done. Great customer service every single time!

Cameron was very helpful and informative. They all work hard to provide the best care for your vehicle and aren’t pushy about other services!

Went to get brakes and axle work done. Cameron and Sean provided knowledgeable analysis and outstanding customer service. Would highly recommend.

Great service! I went for a brake inspection today. The inspection is free, the gentlemen were very friendly and accommodating, and went as far as to show me on my car exactly what they were looking at/the issue. They didn't push anything that wasn't urgently needed and their prices on brakes really are the best in town. I would go back for any car maintenance. Thanks guys!

I have been to this location a few times. I typically work on my own vehicles but for an oil changes it's just not worth crawling around on the floor. They have always been great on service. They do what they say, on time, and don't push "extra" stuff unless you ask about it. Can't really ask for anything more. The salesperson even gave me a nice repeat-customer discount to show his gratitude for returning. Certain I will.

Brought my 2019 Mazda in for creaking noise that (in my opinion) is likely due to strut wear. Technician instead diagnosed it as the lower control arms which were replaced at $1400. Absolutely no change in the creaking noise. To be fair, the manager requested I bring it back in to make it right. I think they'd give me a good deal on the new work but I'm still out $1400 for work that the technician should have diagnosed correctly the first time.

I came in with an issue with my brake lights. They were able to get me in and taken care of. Cameron and the staff what kind, knowledgeable, and help me get ready for the road. Thank you!

ive been here twice so far and theyve taken good care of my car. plus theyre super friendly and havr great service. thanks yall :)

The brake light went off in our vehicle, and I took it to Sean. I am so glad that I did; he checked them out, measured them, and told me they were fine. So many places would have told you anything and charged you accordingly. This man was honest, and I will come to him with my vehicle needs from now on. He is great to talk to, and he has the highest integrity. Please go see him!

Cameron was amazing! My breaks were sweating and he was transparent, let me know they don’t need to be repaired yet and there are no safety issues. It’s just the way that I’m breaking that is causing the noise. I will definitely be back once I need new ones because of his honesty and character!

Trent is an awesome, friendly, and incredibly knowledgeable mechanic, wouldn’t want anyone else working on my car. Service was fast, and the front desk team was super welcoming. Definitely a 5-star experience!

Colby was amazing!! The dealership told us we needed pads and he brought me to the back and showed me we did not need them. You have earned a customer for life! We have 4 cars and we will definitely be back. Integrity in this business can be hard to find these days. Colby was definitely a great representative for your company in your impressive display of this quality! See you when we need our brakes done!

Great customer service! Fair and affordable pricing for the work performaned on my brakes. I will definitely refer others to this Brakes Plus shop!!!

Went in for a brake check. Cameron was so pleasant to work with. He didn’t try to upsell me on things I didn’t need. I definitely plan to return for any future issues.

I will only get my brakes done here. Colby was very helpful in explaining what I needed without making me feel like he was trying to sell me things I didn’t need and the tech handled the job quick and correctly. I will be back!

I had a good experience here getting my break pads replaced and rotors resurfaced. Sean and Cameron were the 2 in the office who assisted me. They were informative without being pushy, which can be an issue at auto or mechanic place. That wasn't the case here. Overall great customer service, and I'm happy to be having a smoother ride in my car.

Came in with no appointment and asked Cameron if I can be squeezed in to check on the brakes as I felt that it was unsafe to keep driving the vehicle and he courteously obliged. Issues were found, quoted, and gave me options. Had everything done in less than 2 hours. THANK YOU VERY MUCH!!!! I will be back….

I have been going to this location for years. They have always been helpful, direct with what's going on with your vehicle, and never try to sell you on things that don't need to be done. Their coupons help quite a bit as well. Cameron and the management team there are fantastic.

I went to Brakes Plus for a brake inspection and pad replacement and had a great experience. The staff was very friendly and explained everything clearly without trying to upsell unnecessary repairs. They gave me a detailed quote ahead of time and stuck to it, which I really appreciated. The service was quick — I was in and out in the same day, and my car feels much better now. I’ll definitely come back for future maintenance. Highly recommend this location if you're looking for honest and efficient service!