This rating is based on customer reviews, inventory size, pricing, and service quality
In Troy, AL, Crawley towing & recovery earns an overwhelmingly positive reputation: fast arrivals (often within minutes), professional, courteous staff, and pricing often lower than competitors with flexible payment options. Customers note careful handling, help beyond towing (lockouts, jump-starts, even quick glass help), and reliable roadside rescues. One isolated complaint about customer service appears amid otherwise glowing feedback. Little or no info on inventory variety, yard organization, or ease of finding parts. Overall score: 97/100.
Extremely professional and kind! I broke down and gave Crawley a call and Johnny was super courteous and came in a timely fashion and took care of us. Highly appreciated and recommended!
Exceptional service and very friendly! Made my difficult situation much better with a range of payment options that made it convenient to pay even though I was over an hour away!
Being new to the Troy area I had no idea who to call to get my car into the shop when my alternator went out. Saw a ton of people on Facebook recommend Crawley to someone else so I went ahead and called them. Very professional, affordable and so kind! I will be recommending Crawley Towing to all my friends and family if they ever need one!
Crawley towing went above and beyond when my daughters car broke down at college. They did more than just tow the car they helped diagnose a problem. Again 5 stars above and beyond. And peace of mind when your children are 3 hours away at college. Highly recommend.
Fast friendly and professional I called around looking for a tow for my truck I called there main competition and got a price much higher than what Crawley towing had priced me this company was so kind and carful with my truck and the situation I was in that I don’t feel comfortable using anyone else this company here is literally the best I’m every way from price to timing to kindness to professionalism hands down would recommend 11 out of 10 times
We were stranded on the side of the road an hour away from home and needing a tow. Crawley’s was very quick and efficient and more importantly got the job done and we could not be more pleased. He was kind and made sure we were taken care of. Don’t hesitate to call, I promise he will get you taken care of. Thanks Crawley Towing for getting the job done and quickly at that. They get ⭐️⭐️⭐️⭐️⭐️ all day long from this customer.
They came to get my car that died at an intersection very quickly! I've done business with them in the past and I'll continue to use them in the future, too.
They were very friendly, had my window delivered to their store the next day and prices were only 25% of every other estimate I received! We will definitely use them again in the future.
I must say I'm a little biased but they are by far the cheapest and friendliest towing company around. Call them for all your towing needs. You will not be sorry. They have definitely made this mama proud.
I needed to jump start my semi truck. Tyler & Quincy showed up & were very professional & showed me what could possibly be the problem my truck was having. Got my truck started & back on the road.
I had gotten my truck stuck, and they came out to the middle of nowhere to rescue me. They were def the hero of the day. I'd absolutely use them again!
Love them. Picked me up very quick and was WAY cheaper than everybody else I call. The ride home was awesome. Jonathan is very friendly and helpful. They are definitely my go to for now on. HIGHLY RECOMMEND
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