Great service - arrived on time and got my rig to the shop smoothly - AJ was very cool and showed a lot of detail in his work - great experience I recommend
I had an issue with my truck that required a tow 120 miles. Once Stauffer’s was dispatch to me, I was immediately contacted by A.J. Speaking with him for about 2 minutes on the phone, I felt I was going to be in good hand. He arrived within minutes. He explained the steps needed in order to have my unit ready for transport. My unit isn’t your typical truck and A.J had to improvise a way to secure my unit.
He made several stops along the 120 mile journey to inspect the unit.
On top of his professionalism, we had a great conversation along the 120 mile journey.
I highly recommend Stauffer’s for your wrecking needs and hopefully you get A.J.
11/15/2025 I had my upper radiator hose blow on my truck going up the hill coming out of Rawlins, called my company to get a service guy out but couldn't my road assist called and got to me fairly quickly, AJ was a fantastic guy, very professional and awesome guy to help a driver out of a jam, will definitely have Stauffers in mind if I'm ever in the area and need a quick tow!
Jeff is indeed a Good Samaritan beyond words. On Monday, 9/22/25, the transmission module on our sprinter rv failed when we were pulled over on I-80 at the Continental Divide 30 miles west of Rawlings. Jeff appeared misinformed about our situation with the wrong size truck. Not a problem. He left and returned with the Kenilworth. It was getting late. He expertly disengaged the drive shaft and drove us three hours in the rain to Mercedes in Loveland, CO, where we arrived at 10:30 pm. He knew the location beforehand and was aware of the tight parking lot; but, he expertly and precisely parked our vehicle. Knowing would be sleeping in our camper in the parking lot, he was thoughtful enough to inquire about our propane capacity because temperatures were dropping that night. The world would be a better place with more people like Jeff ready to serve. I think towing is not only his career but his ministry. Jeff, may you be infinitely blessed in your travels and your life. With a grateful heart —
Jeff was amazing! Professional, kind, and helpful. Led us out of the truck safely, helped us find resources for our vehicle, a hotel and somewhere to eat when we found out we had to stay the night. He made polite conversation. Could not have asked for a better experience!
(Poor service, poor communication)
I will not be using the services or recommending the services of stauffers towing for future needs. The experience that I had with a tow resulted in poor communication and another company having to step in and bail them out on the actual tow. These issues ended up costing me more than the original projected cost and a longer timeline than they had committed to.
If you are broke down in Wyoming and need a tow, look no further. I called everyone on the list your looking at right now, and hands down, these guys are the best by a long shot! They were priced the best and there customer service was outstanding! I was moving to Washington State, from Colorado and my truck started overheating in Wamsutter Wyoming. I brought it to the local Conoco service station to get fixed. After it set there for about 5 days, they decided that they couldn't fix it, but they would tow me to Rawlings to get the work done for a hefty price. So, $450 dollars later they towed my truck 35 miles to a shop that would work on it. After being told the truck was fixed, my boy agrred to pick it up on his way to Jaskson Hole to visit my daughter. The plan was to for him to park at the repair shop, and take my fixed truck to Jackson. My Wife and I would meet him there. I would then take the truck back to Washington, and I would able to get back to work. She was then going to drive him back to his car in Rawlings. Well, that never happened. My boy picked up the truck in Rawlings, then went to Wamsutter, and got my trailer from Conoco. He made it 10 minutes down the road and the truck started over heating again. So, I literally called all the towing companies in Rawlings and these guys were so much better then the rest. Brendan came and rescued my boy, brought the truck and trailer back to the repair shop that was suppose to fix it the first time. They were up front on there rates, which were the best rates in town to say the least. Kandice, the dispatcher was eager to help and a joy to work with. Brendan, the driver picked up my boy and truck. He made sure they were taken care of. There are still a few companies that believe in customer service and helping people on a bad day. This company is one of them!
This was hands down the best towing experience I have ever had. Brendan was fast, friendly, and informative. He helped us every step of the way and gave us great suggestions for where to eat in town. Service so good it almost made us happy to be stranded on the side of the road in Wyoming. The price was great too. If you find yourself stranded on the side of the road wondering what to do don't wait call Stauffer's Towing & Recovery NOW. You will not regret it!
Our Jeep’s battery was dead after 10 hours behind the RV and we’d forgotten to turn on the engine at our last stop. AAA totally failed us so we looked up towing and service companies in Rawlins. A very nice woman answered the call, checked to see if she had someone in the area and said the driver would be to us within 60 minutes. Brendan texted about 10 minutes later saying he was 5 minutes out. He was courteous and just a nice guy. He got us started and the Jeep is happily running. Thank you Stauffer’s for your staff and for making this easy on us.
We were stuck in a bad spot, literally. Brenden was so friendly and professional. He was able to quickly and safely pull our vehicle out of where we were at and get us back on the road. I highly recommend Stauffer's if you're ever in the Rawlins area.
Super quick and the driver was very professional, Brendan was very polite and took care of my vehicle like it was his own.
Thank’s Brendan and the team from Stauffers
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