Elk Mountain Diesel in
Rawlins (WY)

These guys have helped me and my buddies out here in the oilfield so much when it come to personal and business aspects of things! Hands down some of the best services I’ve gotten around these areas thanks so much fellas!

Please avoid this shop,they will rip you off ! $4300 $$$ Repair and brake down after 200 miles

These people saved our butt… We were broken down in the middle of nowhere, strange town and they got right on our problem. Fortunately, it was a minor fix and got us back on the road in less than 24 hours.

Great shop! Had an air leak issue and they found it to be a driver issue and did not charge us at all ! They had everything to hook up to the truck because we had a check transmission code and it was due to the trailer airline came loose. I would highly recommend! They arrived in under an hour!

Drivers be aware, this business is a mouse trap. They will send out a road service tech and claim they can't do a nox sensor and regen at road call, so they have you use their towing service to get your truck to their shop to do the repair, you'll be trapped with a road call, a tow, and a repair bill. Thousands of dollars for something that shouldn't be more than 900. I say this because I do have trucks over the road and I also run a truck repair shop in Idaho, and I'm absolutely baffled by these guys. Know exactly what your issue is before calling these guy. Buyer be ware.

Elk Mountain Diesel in Rawlins, wy’ I HIGHLY Recommend!!!!! Great Work Done Friendly Customer Service Do Take Care Of Business & Get You Back On The Road

This company has to do better. Me and my husband broke down due to after treatment problems. Their prices are extremely high, and the work is mediocre. Our check engine light came on later that night. I suggested you take your truck to another shop

They charge $75 for a diagnostic. $170 per hour 2 hour minimum for the diagnostic. They took the whole 9.5 hour work day just for a diagnostic. 3 day to repair the after treatment problem. $3400 later & 5 hours into the drive, I'm back to square 1. Derating to 55 mph, all check engine lights are back on. Its "Rawlins Wyoming" what do you expect. They are literally the only shop that takes otr trucks. So they have about 10 trucks being worked on by 1 mechanic and his student. P.S. Read and listen to Renee Timm review review.

Pull in shop at 9:30am Friday, took truck keys from me for diagnostic at 10:30am. Told me my problems at 4:30pm (they close at 5pm) No truck all Monday, Tuesday got truck back at 1pm, 300 miles later, I'm back on the side of the road. Go with a moblie mechanic, same price, but you will be back on the road same day or next. With these people, you have to go to a hotel.

Go with a Mobile mechanic. These people will over charge you, spend 3 days on an after treatment problem, and still not repair your truck properly. 300 miles in, after paying $3400, I'm back on the side of the road.

Super friendly, knowledgeable professionals. They did a good job on fixing my truck. I had DEF/ DPF issue. They quickly change the inlet NOX sensor and clean the DEF Doser and performed Regen, SCR efficiency test and I was on my way. Can't complaint. Decent pricing. I didn't get overcharged. I didn't pay more than estimate that I was given at the beginning. I suggest this place. Great people. This is coming out of car carrier driver.

This repair shop is absolutely trustworthy with great mechanics. I was suggested by TA across the highway when my truck was on derate mode due to DPF issue. As soon as I signed up my truck was in shop in 5 minutes. In about half an hour mechanics found the exact issue and I was given estimate. Pricing is similar like any other repair shop across the country. No surprises, pretty straightforward, I was charged what was on the estimate. Owner was very good man, front desk was super nice and mechanic Josh was very knowledgeable. He answered to all my questions professionally with good knowledge. I absolutely suggest to anyone having similar or other issues with their truck. It is very stressful when you have truck problems in the middle of Wyoming. Don't get scared, I didn't see any price gouging here. Everything was transparent, clear and honest. I have this to say, thank you very much Elk Mountain Diesel for fixing my truck quickly.

This shop made me feel at home literally excellent team. They do not over charge and the rate and experience is top notch. Thanks for Your service and professionalism.

Been here with a leak on the differential. They charged me 380$ for diagnostic, and they said I'll have to change the whole axle. The only issue was the yolk and I asked if they could start on that but they said they don't do yolks You cannot call these people mechanics. They can't give an accurate diagnostic and if changing parts like that is their way to fix things... make sure you open up your pockets

Ask to your tow driver talk with sense. Very rude behavior. Nd just 6 miles tow why u people charge double $1100. Be aware guy. Call boss truck shop. Not them

I loved the communication, teamwork, and leadership I witnessed today. I was traveling Eastbound on I-80 and tried three truck shops first to align my front end on my box truck with no luck. If you have a box truck and need service, I highly recommend this place first!!

Although the staff here were super friendly and really wanted to help us, we were very disappointed with the service. Short version: if you have any major repairs or diagnostic needed, go somewhere else. However, if you have a basic need such as maintenance work, tire replacement, etc. this is a convenient and capable shop. Again, staff is friendly and willing! We experienced engine trouble in our RV on our way home from Yellowstone and they were slow to diagnose the issue, which we could have understood, however this delayed the ordering of parts until late in the day and set us back 2 days. Once they received the parts, they did rush to put them in and stayed 1.5 hours past closing on a Friday to see us off. Unfortunately, as soon as we left, we recognized something major still wrong with our RV. We turned around and headed back to their shop, but everyone was gone. We called the after hours number and their on call technician showed up an hour later. Unfortunately, this technician simply didn’t have the training or knowledge to find the issue. (This was not the guy who did the work on our RV previously). The technician then contacted the shop manager who told him we would have to wait until Monday for anyone to come look at it. We later found out it was their county fair that weekend and multiple employees were helping run the demo derby on Saturday. We spent another 24 hours - a total of 3 days - at another shop in town only to discover there was a hose clamp on the output end of the turbo, after the inner cooler, that was left loose which was preventing the turbo from building pressure and ultimately causing our RV to go into derate no-boost mode. I don’t normally give bad reviews, but I felt it so important to let other drivers know our experience. When driving cross-country, and stranded in a remote, unknown place, the unfortunate truth is we all depend on reviews to help make a decision on who to trust. I tried to be as unbiased as possible and state the facts, we really did like the employees here and I am confident they tried their best. Unfortunately, we left very disappointed in their lack of effort to make right what their employee was responsible for, especially since it was such a simple error. I hope this was a fluke from their normal service.

Great people to deal with. Everyone is pleasant, and the mechanics are on point. Thier international software was down and they worked tirelessly to get it back up, which is good because I was at a full derate with no other options. They worked with me on any delays and communicated perfectly. I couldn't ask for anything more. Yes, they're on the pricey side of things but how much does it cost us to get 6 shops to do it wrong and THEN pay a good one to get the job done? Nobody likes to have truck problems but they're inevitable, I'm grateful mine shut down across the street from these guys!

I used these guys for a tow. They were friendly and courteous. Towed my van 6 miles for $250. Found out that they are a shop as well. And he kindly offered to tow it to his shop from the hotel I had it towed to. For a mere $150. For .8 miles. I was going to have them replace the motor in my van. But after calling other tow companies today. I realized they stuck it to me pretty hard. And offering to tow it to your shop for $150 under 1 mile so you can work on it. Well that’s wild. I could probably put it in neutral and roll it to the shop. But, that’s ok. I found another shop in town that will pick it up for free! So, if you’re completely stuck. With zero other options. Give them a call. Otherwise I wouldn’t waste another dollar with them.

Called them with very short to little notice and they got me in right away and fixed my issues on my truck and trailer. In and out, great service, knowledgeable and can handle just about anything. Excellent shop and I would recommend them to anyone. I've used them before and got the same service everytime.

Elk mountain diesel has a great staff, treated me like family as soon as I walked in the door. I came there to tow one of our company trucks that had a seized engine. This was my first time towing from my truck and really didn't know what I was doing but one of the tow drivers came out to make sure I was doing everything right. He then had me drive into a bay and had his mechanics remove wind ferrings from towed truck and didn't charge me . That's what I call great service. I would recommend this place to anyone in need of service or a tow. Thanks guys

Service manager of this company was great and helped us for free change our tire on the side of the interstate during a hail storm and helped us get to a local tire shop. Nicest guy I’ve ever met and really made us feel safe as a group of woman alone on the highway

We called for a tow late on a Sunday night and were dealt with very quickly. We were brought to their shop and checked in accordingly to the work load they had on hand. We were brought into the shop where they diagnosed the truck to the best of their ability. Our truck is a 2020 Mack Anthem but Elk Mountain was willing to try and help us fix it although they are a Freightliner certified facility. They gave us a brief synopsis of our situation, which unfortunately was they were not able to help us with any repairs. They were however very accommodating in helping us find a shop. Overall it was a pleasant experience even though we were not able to get our truck fixed at their shop.

A heater hose broke I was stranded on the side of the road, they sent a couple of techs to repair the hose enough to get me back to their shop. They didn't have the part I needed, ordered it, said truck would be ready the next day about 1 pm, and it was!!!. Everyone in there was so pleasant and helpful, the prices are very reasonable, considering they are basically in the middle of nowhere. I will highly recommend them to anyone. Thank you so much for taking such good care of me and my truck

Our check engine light was on so we pulled into #ElkMountainDiesel they were wonderful, got right in and fixed the problem in less than 2 hours. Their staff was friendly and courteous definitely at the top of our list and we have been to many many Garages across the country. Thank You Elk Mountain Diesel. 🙏

Excellent staff place has a home town feeling great service fast work and very knowledgeable shop personnel I will gladly bring my truck back here if I ever need the work done thanks elk mountain for putting back on the road I'm sure to send you more work

Excellent service!! They fixed my initial issue hurry up quick and got me going down the road. I had further issues and they had a wrecker on the way FAST!! Friendly, knowledgeable staff keeps you in the loop with frequent, timely information on your repair status. Their technician prevented another issue further down the road with his diligence and attention to detail. They even helped me get set up on some hotel information in an area that I wasn't real familiar with. I will be back!!