Cedarburg Auto Repair & Services in
Cedarburg (WI)

The owner is a classic liar. Rude unethical . He use the fake the your getting helped by family promise as an excuse to do what he please to your car instead of fix the car . He will not ever fix your car. He will have his son lie to you when you call in to check on the car. Comes off Rasict. All he want to do is argue and be rude . Brought him what O’Rellys in Saukville said was wrong with my car . He said that O’Rellys like to make people buy parts ! Like what are you talking about they hook the car up and let you know what is the issue . This man is a joke . He uses people when they are already in a program to get back in there feet to make sure he is paid . He got paid twice to work on my car . One time after he was done I called and told him and he said maybe I should figure that out when I get more money cause he was as doing me a favor. Lies you was hired by family promise I never wanted him to work on my car . Family promise made me as this is the only car place they will allow. Clients to go to . Very unprofessional. No government will tell someone use government funds that they have to go to this man . He lies waste your time and keep your car alone while you does nothing at all until the last minute. My car broke down on the highway because of this man and when the car came back . Again he didn’t fix it lied about other things that was wrong because he knew he didn’t complete much of any work . Right side under tire he put bolts back in a part that should of been properly replaced and I’ll be reporting him and family promise to the state of Wisconsin since they ignoring that fact this man shouldn’t be working on any cars . Do yourself a favor and stay far away from them shop if you know what is good for you . Replace and fix things that are very minor leaving the car unsafe to drive on the road . Please do not go to this man shop ! Please ! He have made me miss work and he never fixed what should of been replaced .

I have brought my cars over the years. The work is top notch. The customer service is perfect. They always are clear and knowledgeable. I will always take my cars here

Dennis without a doubt hardworking and honest one. Even dealers did not diagnose the problems in right way. Dennis helped within few minutes. Most important he listens to customer point of view

As always they do great service. I am a backyard mechanic and sometimes need them for servicing my own vehicles. I brought the vehicle in and they realized the part I brought in with it, was not the correct part. This could have resulted with damage to the engine. You can't go wrong with the service they provide.

Dennis is without a doubt the finest mechanic I have ever had the pleasure to work with. His skill is unmatched, especially when you consider the low rates he charges for such impeccable service. Not only has he fixed both me and my wife's car, but also connected me with someone who sold me a new vehicle after my old one expired. Cedarburg auto is not a shop that will rip you off or take advantage of you, but will instead find ways to make payment easier. I highly reccomend this shop, as long as they are in business I refuse to take my car anywhere else. 10/10.

Dennis and his team are always there when you need them. Very accommodating any time and get things done right the first time. They even go out of their way to make sure nothing is done that doesn't need to be done. Kudos to Dennis and his team, i highly recommend using them.

Stopped in to make an appointment and Dennis was very welcoming and helpful; schedule appointment for Monday AM. A short while later, he had already diagnosed and contacted me about repairs. My old shop was alway 2-3 weeks before they could do any work. Dennis was able to get parts and work done the same day at a reasonable price. Highly recommend giving them a try!!!

Went to another highly rated shop in town that quoted a drive belt repair at 435$. Knowing this was a ripoff, I talked to a few shops around town, and Dennis and the team at Cedarburg Auto Repair & Services were a huge help. Dennis gave a conservative estimate on when he would be done (1-2 days) and over-delivered with same day service at a fair price. I recommend this shop to anyone in town looking for work on their vehicle.

I was able to drop my car off and pick it up on the same day that I called! I got a new serpentine belt and new brakes and it was done in 3 hours. I was amazed. Thank you Dennis!

Thank you, Dennis, at Cedarburg Auto Repair & Services for being someone my family can trust. We have brought our vehicles to Dennis multiple times and each experience has been exceptional. What I appreciate the most about Dennis is the time he is willing to spend with my husband and I providing invaluable education. He is a wealth of knowledge. He is always willing to answer any and all questions. Thanks, Dennis!

This is the most courteous- honest auto place I have EVER been too. They will have my business the rest of my life

As a 50+ year resident of Cedarburg, 2 generations of my family have relied upon Dennis & Mike at C.A.R.S for every one of our auto maintenance & repair needs for multiple cars. #Outstanding, #honest, #above & beyond, #transparent #competitive price!

This was an awesome experience. I called on a Wednesday morning and asked if it was possible for them to look at my car that day, as I believed I was experiencing brake/rotor issues and I honestly wasn't comfortable driving my car. Not only did Dennis get my car in that day, but he gave me a loaner to borrow. Once Dennis had a chance to look at my car (probably no more than an hour after I dropped it off), he called me to let me know what the issue was and provided me with a quote. He also told me that my car's rear brakes looked good and didn't need any work at that time. Within a few hours, Dennis called me back to let me know my car was ready to be picked up. As a woman, going to a mechanic can sometimes be an anxiety-inducing, distrustful experience, but Dennis made this so easy. I would recommend anyone, man or woman, to go here for car repairs.

I stopped in based on a referral. Staff was so friendly and welcoming.. at first. All I needed was a leaky tire patched, which was quoted at $20ish and 15ish minutes. Perfect! I drove down immediately. I sat for a bit in this cute little waiting room. I kept busy looking at the photos and witty signs. Eventually staff came out to inform me that he couldn't find the leak so he put some weight on the tire and was going to wait a few hours. So far I’m writing up a glowing review in my mind. I even took pictures of the waiting room hoping to gain traction for my review. He later called to tell me it was probably a sticky air valve and the tire might be fine. I drove down to have him put it on for me. A few minutes into my wait, him and another customer who had been outside by my car with him walked in. He announced that he couldn't get the tire on and "doesn't know why anyone buys those things." I know it's not the nastiest thing, but it was certainly offensive. It was worse when he was talking to the woman at the counter and she announced that she has "no desire to drive one of those fancy expensive cars." Now I’m feeling picked on/ the butt of some joke between them and it doesn't feel great. I was tempted to wheel the tire out and leave but figured I better not letting my hurt feelings get the best of me. As I got ready to leave, he told me that if I can't get help, I should to come back and he'd "take care of me." I thought that was sweet but I don’t think I'll be back unless I am driving an American car. As a woman, I’m thankful he didn't take advantage of me and pretend to "patch the tire" knowing full well it wasn't leaking. I paid $10 for the service and took it over to Blain's in Grafton where I was treated by an even more condescending repair technician... but more on that in my review on their page :)

My 2011 Hyundai Sonata recently began burning oil excessively. Dennis told me about problems with some model years and what Hyundai is doing about it. I checked with Hyundai Corporate, after being told incorrect information that from one local Hyundai dealership (where I had purchased the car). I called another local dealership, armed with a Case # from Coporate Hyundai, and have scheduled an oil consumption test. If it is confirmed that my car is acutally burning the oil (not leaking), I will be entitled to either an engine repair, or replacement engine at NO CHARGE! Thank you Dennis!!!

I have found a new mechanic! Extremely friendly, convenient and knowledgeable. I will not hesitate to recommend C.A.R.S. to family and friends. As a single woman I did not feel like I was being talked down to or taken advantage of.

Called at 9:02am and asked if they repair or replace flat tires. He kindly said “Absolutely! Bring it on over!” By 9:15am he had already checked the tire, and determined it was repairable. By 9:20am the tire was repaired and I was on my way. I have NEVER had such FRIENDLY, FAST service. Such a good experience that really turned my morning and mindset around for the better. THANK YOU SO MUCH!

Brought my car in for an oil change. Dennis took care of it. Very nice guy, he offered me a student discount without me even asking for it. He rotated my tires free of charge because he said the tires in the back had more tread and should be in the front for the winter. Will be coming back when I need more car work. Highly recommend his services.

Was in town for the weekend and broke my car (my fault, don't ask). As someone with no existing "relationship" I was dreading trying to get things fixed for my trip home, especially after the local Honda dealership told me thy couldn't see me before Thursday. Cedarburg Auto Repair got it fixed, on a Monday morning with little notice, two hours earlier than their initial estimate, and for an affordable price besides. Thank you!

I called and found out that this Auto Shop does emissions testing. The owner said they do testing from noon - 5:00pm but that noon - 1:00pm was the busiest time for them. I steered clear of the noon hour and stopped by at 1:15. They took my car immediately and I was in and out within 10 minutes. Fast and friendly service!

Trusted and Verified! I want to tell my story because it may save someone else the from being fooled by a dealership, which thanks to Dennis I was not! In late November 2019 I was in Madison when I got a call from my mom telling me to check my oil, because she noticed a large pool of oil in her driveway where I had parked my car the day before while visiting her. Now I used to change my own oil on my previous car every 3,000 miles but I bought this Prius from a Dealer a few years before and it was not easy to jack up like my minivan to change the oil so I brought it to the dealer for that and tires rotated every 5,000 miles. I trusted them for that much! However on this occasion I had a gut feeling not to go there for this oil leak I researched possible causes and found a rare malfunction that fit my problem “ a lot of oil dumped in a short time with no warning light” this rarely fixed problem was the oil pressure sensor, about $150.00 the most common fix was done at dealerships was a timing belt gasket gone bad about $2000.00 or more! Now I called Dennis at Cedarburg auto and told him my symptoms and when I could bring it in, he said anytime today and he’ll have an answer for me before days end! He called around 4:00 and said it was the oil pressure sensor be a $140.00 I said thank You Dennis that’s the best news I’ve heard all day! Now here’s where this gets scary I was due for my 5000 mile oil change at the Dealer about a thousand miles later and since I went to Indianapolis the day after Dennis fixed my car , my auto reminder on the dash started flashing soon after I got home from Indy so I took it in for it’s oil change, when the service took much longer than usual I wondered when the service tech came to get me with a worried look in his eye and said “Dave I have a little bad news for you! You have a bad timing belt gasket leak, and I want to show you where that leak is and what has to be replaced to fix it! Before he showed me he explained that it was very labor intensive as they would have to take half the engine apart to put the new gasket in and estimated the repairs at $2400.00 plus tax! I informed the tech that the oil he was observing was residual from a bad oil pressure sensor that my local mechanic has already replaced, and that I have just returned from a round trip to Indianapolis and can confirm that it has not leaked a drop since! And he stuttered a lot and said well your really lucky today then and just keep an eye on it! I said I already have bud have a good day! Now it been another thousand miles and not a drop on the drive way! So just trust and verify you can be sure Dennis will give you a straight diagnosis and repair when you go there!

Dennis and Team CARS do a fantastic, prompt and fair priced job. Visiting the office is an enjoyable experience and I am not kidding. The work done there has not had to be re-done. Based on having dealt with dozens of dealerships and repair shops for 30 years, CARS is the best.

Dennis and Mike are the most honest mechanics I have ever had the pleasure of doing business with. Go elsewhere if you want to get ripped off and sold unnecessary parts and services by scammers and upsellers. Go to Cedarburg Auto if you want to be treated right by good hardworking people. Thanks as always Dennis and Mike!

Dennis and his crew are really great. I stopped for an oil change. He said that the oil wasn't very dirty but it was a quart low. Just to keep things running properly I had him do one. I tell these guys are honest. Which says a lot for businesses these days. Fair prices too. Dennis patched a hole in my tire for only 20 bucks other places wanted double or needed me to leave it overnight. Dennis fixed it in 5 minutes.

Dennis is fantastic. I would not recommend anyone else if you are in the area. He will NOT rip you off, unlike some other shops that will not be named. Honest mechanics do exist in this crazy mixed up world, and they work at Cedarburg Auto Repair & Service. Thank you Dennis & Mike!

I've never seen an auto shop that had all 5 star reviews before so I figured I had to give this place a try. I am completely blown away with how fast, and reasonably priced Dennis was! I'll be taking my cars to no other place from now on.

Cedarburg Auto is Great. We just moved back in the area this year and this place came well recommended. They have been honest, upfront, and whoever I speak to there is always upbeat and I feel like it is a "pleasure" for them to help me. This is not always the case in small busy shops. Update: 9/6/16. Continuing to use Dennis - always feel like they do a great job and are fairly priced.