One Stop Automotive in
Chetek (WI)

One of the best experiences with a auto shop ever they donated tires to my cuase and to make it home and put them on for cheap they are affordable and know what they are looking at

Was out of town for vacation, transfer case went out on my wrangler which I flat towed into town. Been staying in Chetek for 30yrs and have had great customer service experiences but nothing quite like these guys! He was backed up, as good mechanics usually are. He stayed late, fixed our rig, and was very communicative throughout our transaction. Gave us a ride to and from our resort to ease the process. Top notch people that are highly respected and recommended from everyone in the area! They also fixed two out of towners outboards while our jeep was there! Easy and streamlined very fair pricing! If I ever need to recommend or have any vehicle troubles while in the area I’m all in on these folk! Also checked my RV tires and connections so we could have a safe trip home. I mean C’mon, these people are awesome and I can’t say enough great things!

Brought in my car to help with an A/C issue. They diagnosed within an hour and helped me set up a quote with multiple options. Brought it in for the scheduled repair and it was completed quickly and efficiently! Loved the kind people here!

My daughter was having issues with her automobile a few years back I couldn't diagnose so I called a few shops one quoted me $1200 all the rest said bring it in we'll get to it when we get time I stopped at one stop on the way home from work one day to ask a few questions. They had time and listened to me and diagnose the issue what he thought. And what they do to fix Ended up being right on the deal cost me 20 bucks my daughter was driving that afternoon appreciate this locally that's gold to me. I suggest call these people first

Excellent service, communication, and honest! I had a wheel bearing replaced thinking it was a passenger wheel bearing and it ended up being the driver side. They caught it, communicated with me promptly and were very flexible in adjusting accordingly. Would recommend and will be taking my vehicle here from now on.

Very friendly people although I wasn't very happy with work they did. For starters I was quoted a price to get the vehicle fixed and it ended up costing a $1000 over what I was told with no phone calls . After paying for the repairs that were done I get the truck back making the same noise. After a couple weeks had to take the truck back because a seal was leaking and had to replace for the second time(which they did cover under warrenty) but needing another part which costed me another $250 with no phone call once again. To this day the truck has more wrong with it then when I brought it in and still waiting to hear back from them months later. Not a satisfied customer here

Keith and Trish have always been willing to help in any way possible. They have even came out to my house when I couldn’t get a vehicle started. Very fair and accommodating

One Stop Automotive was absolutely amazing! We were on vacation when a racoon took out our radiator. One Stop Auto gave us prices over the phone and got us up and running in a phenomenal timeframe. They even hooked us up with a tow-truck to bring in our vehicle. They worked 10 times faster than insurance and got us on the road. Thank you One Stop Automotive and thank you to Keith and Trish!!!

At One Stop Auto, I have always had a positive experience. Keith and Trish are the shop owners and One Stop Auto was recommended when we were new in town. His wife Trish is truly an asset, booking appointments and doing research for quality parts at the best price. They are a wonderful team together. What I like about working with One Stop is they will always be honest about servicing your vehicle. They can separate myths from truth. What a doctor is to my health, Keith is to my car. He knows what is best and he doesn't shy away from telling you the truth. I learned what I was doing wrong and what I could do to extend the life of my vehicle. I feel my vehicles have received the best service they ever have had. Keith is a joyful person and truly passionate about his work. This is sometimes rare to see people not being cynical and enjoying their profession. Trish runs the office and she is consistently a friendly and dependable presence. I actually look forward to seeing them both when I need service for my vehicles. Without hesitation, I would recommend One Stop Auto for all your servicing needs. Listen to their advice and learn. Ask questions. They will go the extra mile to be sure they get the job done correctly. They also sell vehicles, so stop by if you are in the market. Being a mechanic and a car salesman, he services the cars before selling. You can trust with Keith and Trish you won't get a lemon from them. They are just honest, hard-working, reliable people who run an ethical business.

Great service, very helpful and very easy to work with. Gave me a quote to work on my vehicle and they ended up able to charge less. Explained things easily to me as I’m not mechanically inclined. Highly recommend.

I could have sworn that I wrote a review a couple of years ago but don't see it here now. Reposting because this is the place to go! Here's the review: If you're up north and need work on your vehicle - this is the place to go! I had a problem with our F150 and asked our fishing guide for a local, family-owned referral. He told me he takes all of his vehicles to One Stop and has for years. Hard to beat a recommendation that strong! I brought our F150 to them with a couple of issues. They are very knowledgeable and skilled when it comes to working on vehicles. Keith is formally-trained and knew my truck inside out. Sometimes you can just tell that you found the right place. That's One Stop Auto. Work was completed on-time and under-budget. What more could you ask?

Keith and Trish Are amazing and easy to work with. I can't stress enough with how helpful they have been. I've struggled finding mechanics and this family is just such a pleasure to work with. Highly recommend.

Incredible customer service and vehicle servicing with Keith and Trish! A top-notch small business providing exceptional automotive services and pricing offered by a highly trained professional in small town, rural Wisconsin. We will return, and recommend!

Keith and Trish at One Stop auto are awesome. They were able to fit me in, on an emergency basis, to replace an alternator while we were on vacation at our cottage even though they were booked solid for several weeks. Trish also do a great job working with the warranty company to replace the defective part at no cost. Oh, and Keith did a great job on the repairs. Wish they were in our home town, but it’s nice to have a go-to repair shop near our cottage. If you need repair work, Keith is the person to go see, hands down.

Keith from one stop was most helpful. I locked my keys in the car at the car wash and asked him to use his phone, which he politely did. Then when he discovered that I didn’t have a second set of keys or knew the key code, he graciously called a friend in from Blackjack towing and he came with a long hook and unlocked my vehicle. Then he helped me with key code so I would know how to use it the next time. Just amazing and I can’t thank him enough for his kindness and helpfulness.

I'm new to the area & was very concerned about finding a reliable garage to work on my vehicles. Keith & Trish were friendly & helpful right from the 1st phone call!! I was further impressed after having the work done. So relieved to have a knowledgeable, professional & reasonably priced garage right here in Chetek. Thanks to One stop Auto, you are a huge asset to our community!

We needed tire repair on our way north for vacation. Keith got us in right away. We were so thankful that he was able to fix us up and get us back on the road in under an hour. I'd highly recommend!

My alternator seized on a Saturday just as I was leaving for a 300 mile trip. No shops were open, so I called around on Monday morning. Trish was the only one that said they could get me in and said I could have the car towed there but they couldn’t get a new alternator until Tuesday. No problem, better than waiting a week. Got the car to them by 2, at 5:30 I got a call from Trish that the car was done. Keith was able to squeeze my car in and they sent someone to Eau Claire to get the part. Awesome service!

I have finally found a repair shop I can trust. Keith has always been straight forward with me and what my vehicles need now and what can wait. He has done everything from an oil change to replacing an entire engine for me. Their prices are fair and always willing to work with me. He and Trish are great to work with. The only shop I will trust with my vehicles!

I went in to One Stop Auto to get my work truck fixed on short notice. I spoke to the owner Keith, he told me he was booked up and could fit it in if I left it. So I did. Keith and his staff, not only fixed my truck and got it in just like he said. He was able to fix my towing system/ hitch on my truck that 3 other shops could not. I am extremely happy with the work, price and his staff. I WILL BE BACK. Thank you. Jesse

I just moved back to Chetek after many years and needed a repair shop to fix the many items that other garages either couldn't do or just plane did wrong. The car being a 1969 vintage fit right into Keith's wheelhouse. He repaired the item I went in for and found items that were done wrong and recommended things that would improve the car. All fixes were needed. By far the best and honest shop I've experienced in many years. If your newer or old car needs repair, this is the place to go.

Yep My truck broke down and I called One Stop Auto just before 5 PM. I asked if I could bring it in and get the code checked. Keith offered to stay late and waited for me to get there. He diagnosed my truck and got me going again. What a great guy and a great business to work with. I highly recommend them to everyone!! Thank you.

One stop auto is the first shop I have truly trust with my vehicle. Not only do they do great work with fair pricing, they also let you know what is worth fixing or not. I’ve had many issues over the years and they’ve never hesitated to work into my schedule and payments. So grateful for everything they’ve done!

If you're looking for a fast, professional, affordable shop this is it! I went for a full set tire change and was in and out in barely 40minutes! The crew was very friendly and willing to work with my schedule to get me in as fast as possible! I cannot thank you guys enough for such a pleasant smooth experience.

Hands down the best automotive do-it-all shop around. Keith is the man I recommend to anyone and everyone. I refuse to take my vehicle anywhere else. He is very fair on price and does not beat around the bush. I promise you, if you bring your buissness to him you will not be disappointed. I will personally trust Keith and Trish with any one of my vehicles including my collector. If you want it done and done right, there is no better place to go than One Stop Auto.

Keith is the man! Came up for my yearly vacation and put the boat in the water and headed back to my resort, on the way I had a U joint go out. Keith was the only one who told me he could get it done before I was supposed to be on my way home before the following weekend, dropped it off and he got it done BEFORE he promised. A day early and a very happy customer. Will definitely return and highly recommend this One stop shop for anyone in the area!

My sons and are were on vacation and the truck died. He took care of it in 1 hour. Super fast. They were the nicest people I ever met. He showed me the problem , gave a cost. Super good price. Back to vacationing. Thank you again.