My family and I have had repair work done at Hitt’s a couple of times and are very happy with their work. They are pleasant and accommodating and we were very pleased with the cost and results.
Thank you Hitt’s Body Shop for a fantastic job!! Not only did they make the outside of my car look brand new…they detailed the inside of my car! I would give them a 10/10 for attention to detail and impeccable service!!!!
Usually great service... wasn't the case this time :( ended up 4 x initial cost, wishy washy communication, terrible time delay, no follow up from management regarding complaint
My wife and I were travelling home from Florida on March 31, 2025 and broke down on the I79. I managed to get off the Interstate and onto US19. I tried without luck to get assistance from AAA. Thank god I found Hitt's number and called them. Chris assured me they could help. By midafternoon David, the owner, drove to our location with bottles of water and offered to drive us to a hotel. The tow truck picked up the truck and took it back to the garage. The next morning they diagnosed the issue and ordered the parts. When the truck could not get fixed by end of day, I called David as my wife needed medication stored in the truck. David immediately offered to find the medication and drop it off at the hotel. The next day he picked me up in the afternoon and brought me to the garage to get the truck. I was able to meet some of the team who all knew about our situation.
David just called me to follow up and make sure we got home ok.
I cannot say enough to praise Hitt's team for their efforts and kindness to travelling strangers in need. They went above and beyond to get us back on the road home as soon as possible. They have reconfirmed our faith in the value of quality customer service at the highest level. I wanted to post this story as a testament and recommendation for Hitt's Garage.
Thank you all very much for your assistance.
James Broomfield
I had a friend who broke down and needed to get back on the road as soon as possible to meet their family at an airport in Florida the following day. I called Hitt’s and they immediately looked at their car. My friend was on the road within a few hours. Great customer service!
Always efficient and amazing work. Extremely happy to have a place to go to that I can trust, as well as my mom! Thankful for Hitts! Tim would be so proud of his legacy being continued with such great work! ❤️
I would recommend Hitt’s Garage to anyone. My car was finished within a couple days and looked perfect! No imperfections. We have nothing but good things to say about Hitt’s.
I love Hitt’s! I have been taking my car here for years for regular maintenance, oil changes, details, tires, etc. They do a fantastic job and are always fair on price. The staff is extremely friendly and easy to work with.
Excellent customer service! Had over 13k in damages from an accident and my car looked like new again!! Amazing family oriented values and a great support to the community youth programs too!
I was hit by a drunk driver in may. My car was sent to Hitt’s garage to have the whole passenger side replaced. I picked it up Monday afternoon and I’m telling you it looks brand new!
They treat you like family and make sure you get the best possible service! Thanks again guys!
I took my vehicle here upon recommendation. The service far exceeded my expectations. The communication from the garage to customer was the best I have ever experienced. They were very friendly, transparent, and honest. I will be a return customer and highly recommend this garage!
I hit a deer. I dropped my car off a mess and when I picked it up it was fixed and sparkling clean inside and out. They did a beautiful job and I was extremely pleased with the cost since I was paying out of pocket. The staff was very helpful, kept me update as to when my car would be ready to pick up. I highly recommend them!
Lost the oil in my 750 BMW. I called a different tow company, they never showed.i called Hitts they came quickly to our hotel. They arranged parts and came in on Saturday to do the repairs even though they were closed.
Awesome.
I was in a vehicle wreck and needed it to be estimated as soon as possible since it was sitting at the wrong place for a week due to my insurance. They did the estimate and took care of me within 24-48 hours. I appreciate the quick turn around on this and would use their services if I ever needed it again. Everyone was professional, extremely helpful and kind when I got there in person to clean the vehicle out.
Absolutely awful. Destroyed my husbands rims on his car that weren’t even supposed to be touched, left scratches all of the car, and didn’t fix the headlight that they said was going to be fixed. Now they won’t own up to there mistakes. Don’t trust them with your vehicle.
Very professional and very good at there job. Always leave satisfied with the work they preform... Definitely would refer anyone to go there when needing something done
We had car trouble on a drive down to Florida. Got off at the Weston exit and we were lucky enough to find this place! The staff was so kind and did a thorough check on our Honda to make sure we would be safe to keep driving. It was a great peace of mind on a long trip. I’d recommend them to anyone who was in the area and needed car help. We totally understood why they were on their 75th year of being a successful business.
They are all nice here. Fast and great service. Went here to get my car inspected and was out of there in less then 15 minutes. Fixed my lights while I was there. Great people highly recommend them.
We hit a cone that was in the middle of the road. So this company picked us up and let us bring our cat in the tow truck. We have been stranded in West Virginia for 17 hours and they offered to buy us food and let us stay in their lot until we got picked up
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