O'Reilly Auto Parts in
Big Stone Gap (VA)

The staff here are very polite and professional love it here. Also wheelchair friendly

My go to store for my truck and mowers

They usually have what I need

Great selection and great service

$400 for same parts for my pickup i bought online shipped to house for under $200. Service nothing to write home about. Different face everytime you go in and less knowledge of business with every new face.

Trying to figure out why I would have to install a battery into my 2014 Ford Mustang by myself. Oh well, I’ll just go to elsewhere… for pretty much everything now going forward.

Extremely helpful, hoping they finish their parking lot by the time this is posted but they saved my car with a check engine check I got for free. The workers were extremely kind and patient with me.

Great price , part was ordered and received the next day .great experience

Rodney was not help at all . He kept telling. Me different prices on parts and when I went to get the part wasn't ordered.He is terrible..Go to Advanced Auto better service and they don't lie

Very knowledgeable parts associates, good crew of people.

Ordered online.... They had my part and gave it to me when I walked in. It was the correct part.

Friendly staff, price match, easy to do business with

Always helpful! The gentleman who checked my codes this morning was super friendly and helpful!

Such an awesome staff. A lady that works there is just amazing, she always goes the extra mile to help you.

Great Great service,was able to help out immediately,Johnny was so nice & generous, great people

Ok Place to get parts and they treat you a lot better the. The ppl at AutoZone

Always ready to answer questions or help you find something inside the store. The store is always kept clean and the shelves stocked to the edge.

Was in and out, they had what I needed on hand and were ready for me with my part pulled. Thanks guys.

Well it states they will check ur check engine light so u will what its on for but the man said he couldn't or mb it was he wouldn't bc of çovid and no one was wearing masks he just didn't want to. Bad business!!! 😡😡

Always so friendly and knowledgeable. Very helpful. Excellent place for your automotive needs

Awesome customer service and very neat and organized store!!

No problems here. Everyone was really nice. I would go back and I would recommend it to anyone else.

Super friendly employees...after going all around bsg for an hour looking for someone to hookup my car to the computer I was very thankful to have o'Reillys do it with no hesitation very knowledge staff and great service

The staff is very friendly & helpful. Also, the prices are very reasonable!

That had the parts I needed and they also replaced a water pump under warranty. Friendly and helpful service but hard to reach by phone a lot of times. I do love their selection and service

Been there a couple of times, just for minor things for my car, found what I needed and was real helpful and courteous

Only had part of things I needed. After having working for and independent jobber myself for over 21 years. They are about as good as you can find any more . Better than most but still lacking.