What clients say about Seconds Unlimited-Rgh AUX in Kilmarnock (VA)
A fantastic variety of reasonably priced clothes. Home decor and collectibles are a bit pricey - almost comparable to ebay. Inventory moves quickly so there is always something new to see and staff are always personable.
Solid Gold place. Staff could not have been friendlier . Great finds and awesome positive energy as soon as we walked in “the back door” ha ha
Love this place will be back. Great cause raising money for healthcare
A close friend has been receiving cancer treatments at the brand new Bon Secours Cancer Center in Kilmarnock. It is a lovely facility, staffed with caring people. Seconds Unlimited is listed as one of the top donors of the Center. I maintain a steady stream of donations and purchases in gratitude.
We were there on a Saturday recently and the donation area was closed. Nothing was posted about donations not being taken. The merchandise is nicely displayed in the store.
Recent changes have altered my current opinion. Previously I saw the store as neat more organized and with better quality items now there’s more furniture and clothing . Locals seemed to find what they needed I say go yourself see what you think!
I’ve always had a good experience when coming here. No I don’t always buy something but that’s true of other stores as well, however the workers are nice and store is always clean!
And when I do buy something prices are reasonable, even bought a recliner for $25 once! Will keeping shopping there ??
This store is full of wonderful "finds!" from household goods to clothing for the whole family, shoes, scarves, jewelry, and things for kids. The manager is terrific, the volunteers are very friendly and the prices just right. This is guilt-free shopping as all proceeds go to our local hospital!
There was a table marked $25.00 being used for display in the window that I asked to purchase. I was told no and I couldn’t get it until the following Saturday. I offered to pay for it and then pick up on that Saturday. Again I was told no. They had tried that in the past & it caused A fiasco. I asked to speak to the supervisor and was told “no ma’am” that I could come back the following Saturday. I asked why a sold sing could not be put on it. The reason was “we don’t do that, there are others who wanted it, too.” And this is a charitable business. I would think the would want the money. To reject & put off a sale to avoid a FIASCO is more than poor business practice. A item marked with a price should be sold immediately. The signs on the display saying not for sale until a certain date prevent a possible sale. It should be a sign that says NFS. Once the item will no longer be used for display It should then be priced. A potential sale should never be turned away. And the customer definitely should not be treated rudely! Unfortunately, I would’ve been a regular shopper as I am a new resident in the area but never again.
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