Eagle Towing in
Midlothian (VA)

Got a flat, and called Eagle. My car was at the shop in under an hour from my phone call. Ricky was great and made sure we were taken care of!

Paul is a rockstar. Extremely skilled behind the wheel of his rig during inclement weather to complete the job safely. Extremely skilled at vehicle recovery to be as careful as possible with respect for others and their property. And super nice and patient with myself and neighbors. I lucked out having him answer my call for help. Job well done!

My car wouldn't start at all, even with a new battery, so I called Eagle to tow me to a dealership. Paul Mills was the tow driver, he was so nice and actually helped me realize it didnt need a tow, I had a loose connection on the battery. He could have easily just towed my car and I'd be up crap creek right now financially. Paul really cared and helped me out of a stressful jam. Kudos to Paul and Eagle!

My newish car’s engine died. I called Eagle Towing and Jim was there in 15 mins. Jim did a great job hooking up my car and taking it to the dealer. Super friendly. Not overly. Everything including the payment was handled smoothly. He even took a different route to avoid an accident.

Paul towed me to the dealership and gave me a lift in half the time it would’ve taken the tow service Progressive tried sending me. Initial time estimate was pretty accurate and he kept me updated with ETA and even tried some tricks of the trade to try and get my car going again. It’s no fun when your car craps out on you but Paul and Eagle towing where quick and easy to work with

I like to first send a special thank out to Toni who set up the appointment for a tow truck to come out to my house to pull my class c rv motorhome out of the mud in my backyard. When I called Eagles towing to get an estimate Toni ask me to send some pictures of the location where the rv was stuck. Toni called me back in less than a 1/2 hour with an amazing price to do the service. I knew the price was a fair price because I had done my research on pricing before I called Eagles towing. Also, I would like to send out a special thanks out to the tow truck driving Paul who pull my rv out of the mud he did an amazing job. The customer service I receive from Eagles is 5 plus stars. I would highly recommend Eagles towing for any of your towing needs.

Great service! Ricky, the driver that came, was very nice and friendly. He made sure that I was in a safe area and that I felt comfortable sitting where I was at, got to my location quickly, and drove me to where I was getting my car towed and explained the situation to the mechanic. I would definitely recommend this service!

One of my driver's at the company I work for locked herself out of her truck with it running and it was after 6pm. On a holiday weekend. Called with fingers crossed. Paul stated he would be there within 30 mins. And he was. Few minutes later, my driver was in her truck and on the way home. Thank you so much Paul!! Service was fantastic!

** UPDATE: your lack of accountability in your reply speaks volumes. All I’m gonna say is you had the chance to be the hero and make this family's life a little less gloomy for a brief moment. This review could have been singing your praises. It's a pity—and embarrassing.It's a shame Google makes you put a star on a review because Eagle Towing deserves absolutely nothing except maybe an eviction from their building. I wish I didn't have to write this review because it feels like something you would see in a heart-wrenching drama about how a grieving family has to deal with the aftermath of a tragic accident. Unfortunately, this was all too real. How subhuman does one have to be to handle a grieving family on the phone who tragically lost their son in an accident with condescension and devoid of empathy all because they were asking about a storage fee? Not only that, the "reconciliation" call after the first call was anything but a reconciliation. Rather than approaching the situation with compassion and understanding, the person on the phone doubled down on her rudeness and started belittling the person actively going through grief and all of the strife that comes with losing a child.

Toni at Eagle Towing is great! I called yesterday to ask questions about accessing a vehicle that they had towed. Her voice was welcoming and friendly, warm and compassionate to my situation. She was knowledgeable and professional! Thank you Toni, you are an asset. Your customer service skills are unmatched in today's market!

Eagle Towing has just been amazing especially Toni. I was in an accident and my best friend has had to take care of things for me and Toni has just provided exceptional customer service to each of us making sure that our needs were met. She and others have gone above and beyond to show that they care. Toni is truly a great asset to your team and represents Eagle Towing very well. Thank you!

Eagle Towing is just simply amazing on EVERY level! Toni has customer service skills that are off the charts! My best friend of 35 years was in a horrible crash yesterday on 288, and while I didn't get the Eagle tow truck driver's name (sorry Sir), he asked me today in their lot if she was okay- and he never laid eyes on her at the crash! This company is NOT about turning a profit, they are about taking care of their customer! I WOULD RATE 50 STARS IF THE SYSTEM ALLOWED!

Ricky was incredibly helpful and accommodating in scheduling a tow when our vehicle experienced issues. He was prompt, responsive, and kind in what would otherwise be a stressful situation. This was our second time using Eagle Towing, and they will continue to be our go-to for any future towing needs.

Truck showed up right when I was told it would. E.T. did an excellent job getting the car on the truck and dropping it off in a lot that was super crowded. What a professional! Great experience all the way around.

Eagle Towing was great! Their team was really easy to work with and timely to help us get back into our car after getting locked out. Would absolutely give them a call again!

Ricky was so kind and accommodating! He was punctual and very communicative! You can tell that he loves his job and is a people person! If I ever need a tow again I know who to call!

They were so friendly when I called, they had my vehicle within an hour of my call. Their pricing was reasonable and they kept me informed throughout the process. 10/10 recommend!

If I could give 10 stars, I would. Toni (sorry if I spelled it wrong girl) was so compassionate, so kind, and ready to go to bat for me with my insurance company to make sure I would be okay. I’ve never dealt with a tow company that’s not out to just get as much money from the customers as possible, but with Eagle Towing it really felt like her mission was to help me as much as possible. Every interaction with her felt like we were old friends, not employee and customer. I absolute adore her and will be referring everyone I know to these guys. You are amazing girl!!!

We had a customer traveling back to North Carolina from our shop in Delaware when their vehicle began experiencing transmission issues. We contacted a local dealership, who highly recommended Eagle Towing. From the moment I called, your service was outstanding. Toni was incredibly helpful, and we greatly appreciate that your driver was able to tow the vehicle and offer our customer a ride. This level of service truly exceeded our expectations.

I used Eagle Towing for my motorcycle when the battery failed. I have no way of towing it myself and Eagle Towing was recommended to me. Paul was incredibly knowledgeable and professional. Very easy to work with. Fantastic communication. Extremely trustworthy. Excellent service and will recommend to everyone I know in the future. Thank you, Paul and Eagle Towing! I know who I will be using if I ever need to get towed again. Car or motorcycle!

After my accident, Weasel Towing (AKA Eagle Towing) showed up and gave me two options: 1. I pay them $460 immediately to tow my vehicle 3 miles. 2. I pay them $460 plus storage fees as the debt grows daily. This is not the first review that mentions how they rob people in a predicament or how they prey on victims of unfortunate circumstances. The truck driver was nice, but proceeded to rip off part of my bumper with the truck’s winch. I contacted the owner of the company and provided before and after photos to send to his insurance company. I asked what the next steps would be in resolving the issue. He said that I would have to take them to court.

I had the best service this evening provided by this company. He was very knowledgeable and professional. Longest part was the wait. It was completely understandable. When the guy got to be in Woodbridge area he was able to get me towed in know time. The roof on my truck was beginning to separate and he strapped it down and towed me all the way back to Richmond. I highly recommend this company to anyone who roadside assistance or tow! They normally down allow customers to ride with them. Again understandable but he towed me and my truck back to shop in Richmond! Thank you guy for coming to safe the day!

Eagle Towing took great care of my 1966 VW Bug, Herbie! I called to schedule a flatbed tow to a shop in Richmond to take care of some engine troubles. The process was seamless and everyone was very kind. Herbie was well taken care of and got to the shop safely. I highly recommend Eagle Towing for any of your tow needs!

Car problems lead me to calling triple AAA. After being left stranded for over 3 hours - triple AAA says they have no ETA on when the driver will be available. So instead, I call Eagle ? Towing. Within an hour they are there, Ricky is super professional , communicative and approachable. He dropped my vehicle off without a hiccup. Thank you Ricky & Eagle Towing for making a less than splendor experience a little more manageable!

car broke down in the pouring down rain on 288. called to get a tow to my cars service center, the lady on the phone was very pleasant, told me how much it would be (which was very reasonable!) and an eta for the driver. driver came, he was very kind, drove safely, and was over all a pleasant person. if anything ever happens to my car in the rva area (hopefully not though haha) i will definitely be calling eagle towing again!

Sean was amazing! Super patient and understanding when I forgot my keys for the vehicle being towed and had to run back home to get them! Needing a tow is generally never a fun moment, but this experience was pleasant all the way around from scheduling to drop off at my mechanic! Super quick too! Said they’d be there in an hour and it was less than that! ⭐️⭐️⭐️⭐️⭐️

After a week and a half of stress, disappointment, lack of communication and unprofessionalism from multiple other individuals with different companies Eagle Towing came through for my family and I like no other on a last minute call early this morning. I don't even know where to start with the good things I encountered with this company. I had a 40 ft shipping container transported from Nebraska to Virginia and needed it lifted from the ground and placed on a concrete slab, that was not done correctly with a previous local towing company. Eagle towing ensured they could get the job done on the SAME DAY without any hesitation. 1. The owner Bruce was pleasant, professional, kind, knowledgeable, honest and fair. 2. The Eagle towing crew were clean, on time and punctual. 3. They put the customer first and listened to what we needed. 4. They didn't overcharge like the 3-4 other companies I had contacted. 5. They went above and beyond and went out of their way to get the job done even with some minor hiccups. 6. They treated my family and I like family and were very kind. 7. They didn't complain and were honest. They called back like they promised and called to provide timely ETA and arrival of the trucks. The owner was also on site during the entire job which made me feel very comfortable and secure. Overall I am so happy I contacted Eagle Towing today but disappointed in myself for not choosing them FIRST. They will definitely be the go to company for all of my towing needs in the future. I will highly and gladly recommend this company to anyone I come across with who needs a professional company to handle their towing needs as well. I can't thank you enough Eagle Towing. Doing business with you was such a pleasure and ultimately you turned a bad experience all the way around and made it pleasurable. Candice