Caliber Collision in
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Address:4068 S Four Mile Run Dr, Arlington, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:22206
Working Time and Location
What clients say about Caliber Collision in Arlington (VA)
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I had a great experience with this car repair shop! The staff communicated clearly about the timing and kept me updated throughout the process. When I picked up my car, it was actually cleaner than when I dropped it off — such a nice touch! The repair work was done perfectly, and my car runs like new. Highly recommend this shop for anyone looking for reliable and professional service.
Oct 23, 2025 -
I had an excellent experience with Caliber. From the moment I arrived, the team focused on my specific issue, explained the options clearly, and made me feel completely comfortable making a decision. They delivered the repair fast and with great quality—true excellence in both service and results. A special shout-out to Abdelrahman Afifi, who was incredibly helpful and attentive throughout the process. Fair pricing, customer-focused service, and a quick turnaround—couldn’t ask for more. I highly recommend Caliber.
Oct 13, 2025 -
Caliber did a great job keeping me informed and received regular update during the repair. Affifi was very responsive to questions. I had one issue after the repair, which was resolved and outstanding customer service.
Oct 13, 2025 -
Amazing service, process was smooth and quick. Would definitely recommend for yall to go here for your repairs
Oct 04, 2025 -
I chose this location for convenience, next time would choose a different service technician. Took three attempts to pick up my vehicle after being called that my vehicle was ready. First time, check engine light was still on (technician countered that it wasn't, another tech informed me that he was aware and knew it was a problem, I shouldn't have been called since my car was not ready) Second attempt to pick up vehicle, there was a scratch in the newly replaced grill. Technician tried to "rub it out" and pushed back that I wanted it replaced. He also tried to gaslight me that the wheel well liner came without clips/caps. Even after showing him pictures of my vehicle when it arrived with them, he talked down to me that this was so out of the ordinary but he would do a favor and install them. (the wheel well liner was not connected to the body) I encourage you to inspect your vehicles and take pictures at drop off and delivery. Afifi (technician) seems to take shortcuts to get vehicles done "on time". He is not transparent about your vehicle timeline or direct in his communication. Would use another location next time. (all other individuals I encountered were helpful and pleasant, great reception staff)
Oct 03, 2025 -
Amazing customer service and did an amazing job on my car got me in and out in no time ! Highly recommend visiting this location for your next car troubles !
Aug 03, 2025 -
Byron from the parts department at caliber collision was incredibly helpful quickly locating the parts my vehicle needed, and ensuring everything was on time. His professionalism and attention to detail made the entire repair process smooth.
Jun 23, 2025 -
I want to thank you Caliber Collison for taking great care to my husband F-150, he is very pleased with the job done. Everyone here is very friendly, but I want to mention one in special Karen, she is very friendly and also took a great care of us when dropped off our vehicle, so thank you Karen for always provide a top notch service!!!
Jun 07, 2025 -
Jose Zavala did a really good job assisting me and did a great job communicating. He is knowledgeable and obviously skilled. Afifi also helped out as well. James did a good job detailing too! Great experience overall!
Jun 01, 2025 -
Very unprofessional. they are nice at first but if something goes wrong they treat u badly they don’t answer a call. they made a mistake on my car ignored me and take them 27 days to put the correct emblem after they put the wrong one. I am very disappointed and I don’t recommend this shop to anybody
May 29, 2025 -
I couldn’t be happier with the service I received at this body shop. They were professional, kept me in the loop the entire time, and made the whole process stress-free. The quality of work was top-notch—my car looks fantastic. They really went above and beyond to take care of me!
May 24, 2025 -
I've been to this shop twice now with my car, and both times I was impressed with the customer care and the extra time they took to answer all my questions and be truly supportive and helpful. I saw Jose most recently, and he could not have been more helpful. What turned out to be only a small repair this time looked great and took a very short time. I have recommended this Caliber location to my friends in the past and will continue to do so.
May 23, 2025 -
Caliber was great at detailing. Fast, efficient and great communication throughout the whole process! Luis did amazing detailing my honda, looks just like new and had good customer service.
May 19, 2025 -
When I picked up my repaired vehicle from Caliber Collision on S. Four Mile Run Drive, I was more than pleasantly surprise! The repair to the two passenger side doors (which had been majorly dented and scratched) was beautifully restored! But I was shocked to find the interior looking just as pristine as the day I bought it six years ago. Such a wonderful surprise and greatly appreciated! Thanks, Caliber! And the customer service was excellent, too!
May 15, 2025 -
Excellent work on my vehicle. The entire staff are kind and polite. My car was ready one day earlier than promised
May 09, 2025 -
I had a minor mishap when a car clipped my left side rear fender. Mostly cosmetic and scratch, I went to Caliber Collision for advise and estimate as needed. Caliber’s technician Afifi inspected the area and determined the damage was minor. I asked about what could be done and he went and returned with a rubbing/wax compound and used a rotary sponge to deepen the rubbing effect and cleared nearly all of the rub marks. There was a small scratch the did not take the paint off remaining. I thanked him for his job done on my vehicle and asked what the charge would be. He said payment was not necessary. Despite attempts to give him a $20 bill, he politely declined. I am impressed with Afifi and will return to this Caliber Collision center if ever needed again. 5.0 Service
Apr 25, 2025 -
The customer service rep who checks in and out (sorry I don't remember her name) is always very friendly and approachable. Calibur collision in general has been so great for the last 3 unfortunate minor incidents my car has had and I keep coming back to them because the process is streamlined and so easy (check in, coordinating rentals, checkout), communication is great, and results are always top notch. Brett has handled my case each time and he's been wonderful and pleasant.
Apr 25, 2025 -
BEST SERVICE EVER! My boyfriends car broke down and we came in (before they officially opened) and offered us as much help as they could. Thank you Diane and the rest of the team - you are lovely and make the world better!!!
Apr 15, 2025 -
I had a car incident in December 2024, and Caliber Collision did an excellent job—not only in repairing my car but also in making the entire process seamless. They facilitated my rental car while my vehicle was in the shop and went the extra mile to educate me on how to care for my car after the repairs. Now, three months later, the paint remains in perfect condition, and the repairs have proven to be of outstanding quality. I can’t emphasize enough how professional and helpful everyone at the shop was—from the customer service team to the technician who handled my case, Jose V, all the way up to the shop manager Mr Michael! Their dedication ensured I received the best service possible. I highly recommend this place to anyone in need of car repairs. You will be 200% satisfied!
Apr 03, 2025 -
Tia and the team at Caliber in Burke walked us through every step of the repair process when we needed car repair and were left a bit dangling by the car insurance company. Professionally handled every bump in the process with clear, communication and kindness. Thank you and kudos to Tia and the Burke Caliber team who understand customer service and go the extra steps!
Mar 31, 2025 -
I’ve (sadly) had to have my car repaired here 2x. Each time, Michael and Jose were very communicative and attentive. The car was even fixed ahead of schedule the second time I was there. They provided detailed receipts of all work to completed, and handled everything with my insurance seamlessly. I had an issue arise after my repair, and brought the car back and they had the issue fixed then and there without me needing to leave the car there again. Like-new car! Would recommend working with Collision.
Mar 19, 2025 -
Thank you for the excellent service during my recent repair. The team was professional, efficient, and made the whole process seamless. I truly appreciate the attention to detail and the care they took in ensuring my vehicle was repaired to the highest standard. I’ll definitely recommend Caliber Collision to others!
Mar 07, 2025 -
If you are taking your vehicle to any other shop you've already made a terrible decision. This team does exceptional work and are all professional. I will absolutely bring my car back here if I never need repair work done.
Feb 18, 2025 -
A great first experience as a car owner bringing his new car to a body shop after getting side swiped. The employees were friendly, and the staff expertly repaired my car back to brand new in even less time than expected. The paint matched perfectly and they were very detailed with their work. When I got the car back I swore they detailed the entire car, it was cleaner than when I brought it in. I went back with a few questions a few days later and the manager himself came out to make sure everything was as it should be. He really wanted to make sure everything was perfect, and I appreciated that level of service. I hope I never get in another accident again, but at least now I know a place I can trust where to go if it happens.
Oct 25, 2024 -
Nice place very good staff and cooperative. Thank you guys . I will recommend this place. My car was hit by unknown person and know looks like brand new
May 01, 2024 -
Had my bumper fixed here last week, they had it fixed and back to me within a week and my car looks back to brand new. They updated me every step of the way and even had the car rental company pick me and returned my rental for me to make the whole experience hassle free. Everything was upfront with no hidden fees or deviations from the plan. The customer service was great from the front end staff, all around pleasant experience and would recommend to anyone in need of repairs.
Oct 31, 2023 -
I just want to start off by saying, if you’re debating which location to go to, COME HERE! You will not be disappointed. To my dismay, someone rear ended my car as soon as I decided I was going to be selling it soon— Geico set me up with this location to render the repairs & I had never repaired anything body-wise on a car so I was very nervous. Upon being greeted by JB, the GM, him and his team including Tony were immediately so kind & professional. The process was extremely thorough & efficient. I was put at ease was in & out with the drop off within 10 minutes. During the waiting period, Karen called me to update me on my vehicle & I also received text updates regarding where in the process they were in. This really put me at ease & gave me an idea that they were all right on track. I received my car a week later, right on the day they predicted it would be done. Hugo was the person working on my car & he did a BEAUTIFUL, tremendous job. I was in tears. He undid my rear busted bumper— it looks like NEW! It’s magical. I’m still in shock. As a woman, it’s hard finding a place to trust but if ever I have any future body work that needs to be done to my vehicle, I will only be coming here. They are extremely trustworthy, communicative & reliable.
Nov 23, 2022 -
I have never had a better experience at an auto collision center. I was the victim of a hit and run. Caliber was extremely helpful - everything from working with my insurance to getting the car repaired within a week’s time. The customer service is fantastic and my service advisor specifically, Jose Viera, kept me updated the entire time with phone calls and texts. My car looks fantastic. Kudos to Caliber, I will certainly be back!
Nov 23, 2022 -
Unfortunately, I have been going to this company for years and they always make my negative experience (auto damage) into a positive experience (fixing my car). Service- it’s a one stop shop for GEICO auto repairs. Meaning you can get your claims estimate, repair your vehicle and pickup your rental car. The convenience and service is top quality. The staff is friendly, proactive and respectful in communication. They do a great job on getting car looking like new again. Hours - love how convenient they are for working professionals with their wide range of hours. Parking - make sure you park at the location in the photos because it’s right next to another branch. Look for GEICO auto repairs express sign on the building for the correct location. Location- it’s close to my home so I’m able to do everything within a hour. Yup, I’ve timed it. Overall, this is my go to place for collision repairs. I would highly recommend this location and company after numerous years of personal experience with them.
Feb 23, 2022 -
I got my rear bumper replaced here after an accident. The customer service is very good. Edit: they initially used a wrong bumper and I didn't notice that. The bumper had spaces for 2 exhaust pipes while my car has only 1 pipe. They offered me a replacement of a plastic part on the bumper so that it fits perfectly (even though they performed the initial work 1 year ago). The job was done fast and the manager Juan was very friendly and helpful.
Dec 21, 2021
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