Really they check my car and gave me estimates for $800 and said everything was fixed later after one week again engine light came and when i went back mechanic said we change just front now change back again $800 like your just kidding me that old car can sell in $3000 and i spend two times in there garage why don’t they tell me if its both side need to change and do in once i was so exhaust they easily said its ok just $800 and we will fix it
Absolutely horrible service. Do NOT take your car here unless you want nightmare service. I came here because of a recommendation & positive reviews, but I’m not sure how they got them.
I made an appointment online and said I had some transmission issues. When I went in, I said “I think I might need a transmission flush”. I told them I had 156k miles on my car. When I got my car back, the shuddering issue was even worse. My car started squealing and grinding. I called 2 GM dealers and they said NO car with 100k+ miles should ever be given a flush and this most likely ruined my vehicle. When I called E&D to ask why they didn’t tell me this, they kept telling me they’ve done flushes on cars with 200k miles with no issues. They told me it was my fault because I came in with transmission issues. People don’t go to the mechanic for fun - OBVIOUSLY I had issues! The refused to do anything until I did a 3 way call with GM. Even then, they continued to talk over me and treat me like garbage. At one point, they even said “you need to be nicer” - do you think they’d ever say this to a man? No! They said I need to learn how to communicate - I was continuously telling them the issue, what I found out from GM, and how to solve it. I was frustrated because I had been on the phone with them several times, but I continued to clearly communicate everything.
When they first joined the 3 way call with GM, they said they did a transmission flush. After GM told them that should’ve never been done, their story changed and suddenly they did a drain and refill. Despite 2 people hearing “we did a flush” and a recording with that, they continued to say “I never said that!”. At one point they had to ask what the difference between a flush and drain and refill is - shouldn’t you know that?!
After several phone calls, constantly being talked over, being told it was my fault for coming to the mechanic with an issue, telling them I’m going to leave a bad review on google, and encouraging my friends to stay away, they finally gave me a partial refund. The partial refund does not fix my car. My car would still be running if they had done the responsible thing of actually looking at my car, diagnosing the problem, and telling me their “expert” opinion about what should be done. If I had a customer come in asking for something I knew should never be done, I would say “actually you might want x instead” - not done whatever they asked just to make a quick buck. They were going to get my money regardless, but now they lost some money, got a bad review, and lost potential business from my friends.
Do NOT take your car here. It was a nightmare dealing with them.
Came in even when the guys were busy and the stall were full with other vehicles in repair processes, they took time to address my simple issue. Checked my pressure sendors, detected the bad one and offered to be no longer than 30 minutes. 30 minutes as promised.
i tell him i will pick up my car 8 AM after confirming it is ready for pick up. he shows up at 9 AM making me late to work. you playing with people’s money like this.
Went in for an alignment He said he couldnt do it do he charged me 120 and said “if i come back in between 15 days you can get it for free” i fixed my car up went in and he started to align it then he proceeded to break a bolt and his excuse was its a bad screw then he wanted to charge me to replace the bolt????
Great service and honest mechanics especially Muhammad. At E&D International Auto Repair, they diagnosed the issue quickly, explained everything clearly, and got my car back on the road faster than expected. Fair prices and friendly staff‐ highly recommend this shop!
The owner and his team are highly professional and their effort and speed with accuracy of performing all the time excellent. Their gesture in practicing customer service so great and ease communication is traceable. Thanks to say for their help and to have them is a great opportunity and great luck!
Been bringing my aging subaru here for a few years now when I dont have time to fix things myself. Trustworthy team here who will work with you to get things done. I will be back for sure.
I’m not one to go out of my way to write a bad review, but I found my experience with this auto shop to be particularly bad and want to make people aware of what they will potentially be dealing with.
I was having problems with my battery, so I took my car here. They told me I needed a new battery. First of all, the price they wanted to charge me for the battery was significantly higher than anything I could find online, so I asked them to find a cheaper one. They did so, and I chalked that up to not being a car guy and the fact that after all, the shop does need to make money, which I understand.
My understanding is that it’s pretty standard for the diagnosis fee to be applied to repairs across many auto shops, and this shop advertises that right on their wall. It was one of the reasons I chose to give them my business. So when I saw the diagnostic fee not applied whatsoever to my final bill (400+ for them to change a battery), I asked them why. I got “oh I can do a $70 discount”, as if they were doing me a favor. I told them that they advertise applying the diagnosis fee towards the total bill, to which they said “that is not true”, and I told them it’s right on their wall, which apparently the guy on the phone wasn’t aware of. I ended up getting to talk to the “manager”, who was pretty argumentative with me, and also tried to deny the existence of the advertisement. When I told him that I saw it with my own two eyes, he then tried to debate me on the definition of “advertising”. He then said that the policy of applying the diagnostic fee towards the bill only applies for bills over either 1k or 10k (can’t remember which it was). Whatever, I just wanted to be done with them at this point, so I took the $70 discount and moved on with my life. Or so I thought.
I recently went to get in my car after letting it sit for a few days only for it to not start up (the original problem I took my car into this shop for). It was dead dead, couldn’t even be jumped. I eventually called triple A, and they got it to start with their power jumper. I got a battery test done, and although the battery was fine, there is apparently an issue with the charging system. It sucks, but because of my original experience with this shop, I can’t help but wonder if this was the issue from the start.. but obviously, I can’t say so for sure, so take it with a grain of salt.
I will say, the mechanics and desk workers themselves were quite friendly, but the manager was more interested in debating me than honoring what’s on his own wall. Not a great experience overall.
Took my Infiniti in for an oil change and battery swap, they did a great job and the price was super reasonable. Came back with another issue, and even though it couldn’t get fixed that time, they really handled it professionally and treated me right. Later brought in my Tesla and they helped me out again, no hassle. Just good people who care about their work and the community, highly recommend.
Joseph and Mohammad to the rescue! Not only did they provide me with exceptional customer service, they managed to save the day and replace my flat tire with a brand new one in under one hour. 10/10 service - would highly recommend visiting their shop for any of your needs!
I am very impressed with E&D. They seem to do an excellent job without over charging. Also, they tell you the problem on the spot. Both times I used them for a steering and alternator problems, the problems were solved within 2 hours.
“I had trouble finding any open auto shops after 5 PM, but thankfully this place was still open. They fixed my car without any hassle. I also inquired about another vehicle needing a transmission, and the staff assured me they handle engine and transmission swaps with a guarantee. The office guy was great—friendly, knowledgeable… and clearly working hard (maybe too hard to get a haircut ).”
Scheduled an appt and dropped off my car at noon. I asked a time frame but wasn’t given one was just told I’d receive a call before any work would be done. Received a call at 3:45 stating that the quote was sent and that a cylinder is misfiring which I knew from getting it diagnosed for free at auto zone - they then quoted me a price of $3600 to replace all 6 spark plugs, 6 fuel injectors, 6 ignition coils. I asked them to just quote me for the one misfiring and received at $646 quote for the one fuel injector and labor. They then replaced the fuel injector and it was still misfiring so they took it out and said they would only charge me a $135 diagnostic fee. They then said the engine is bad and the camshaft and rocker arm need replacing or it needs a new engine - my jeep is 11 years old and has 130k miles on it so it’s possible but they didn’t provide a quote for this. I asked for proof of this or data from testing and they said it was a visual test done. 8 hours and $135 later and I still need a second opinion.
I recently had two cars serviced by E&D International Auto Repair & Alignment, and I couldn’t be more impressed with their professionalism, efficiency, and attention to detail. From start to finish, their team was responsible, knowledgeable, and committed to delivering top-notch service.
Both vehicles were handled with care and expertise, and the results exceeded my expectations. The staff was transparent, communicative, and always ready to answer any questions, making the entire process seamless.
If you’re looking for a reliable and highly professional car service company, I strongly recommend reaching out to E&D International Auto Repair & Alignment. Their dedication to quality and customer satisfaction sets them apart!
I was researching places that could repair our accessible wheelchair van. The battery kept draining every few days and our dealership replaced it and it was still happening. I saw very good reviews for E&D so we took our Hondas Odessey there. The owner, Emaelaf, was very friendly and helpful. After a few days, it was fixed. He was able to repair a complicated problem! We are very thankful for his professional service and highly recommend this business! Thank you again!
I was told by a well known car maintenance company ( Mavis) that I didn’t need brakes-all is well. So I travel to Virginia from Georgia and I kept hearing the scraping noise when I applied the brakes. I was concerned so when I arrived in Virginia I passed E&D International and decided to make an appointment on Sunday evening. Monday at 08:00 I was able to get in. It’s a small repair shop and it has very little parking, so you have to be careful when turning into the shop. I usually read reviews but I took a chance. Turns out I did need brake pads and I decided to get the rotors as well. 2 hours later I was on the road again. I would like to thank everyone at the shop, It was a pleasant experience and I was able to complete my book while I waited.
Exceptional customer service. Kind, personable, and trustworthy. I came in for a safety inspection and for help mounting a license plate. 1. The job was done quickly 2. They charged me a more-than-reasonable price 3. They buffed out some scratches on my car free of charge without asking and 4. They let my separation anxiety-ridden dog come in the store while i paid. They even gave him treats.
Will be coming back for all of my car needs moving forward.
I had a radiator problem, and this shop took care of it quickly and professionally. The staff was knowledgeable, friendly, and explained everything clearly. They diagnosed the issue, provided a fair estimate, and got my car back on the road in no time. The quality of their work was top-notch, and I appreciate their honesty and efficiency. I highly recommend this shop to anyone in need of reliable car repairs.
I had a terrible experience with E&D International Auto Repair in Washington D.C.
On April 19th, 2024, I was driving from Ohio to Washington D.C. to pick up my parents. Unfortunately, my SUV broke down at around 9 PM. Since I needed to return home urgently to my pregnant wife — who was due to deliver in a week — I looked for nearby auto repair shops that were open 24/7.
I found E&D International Auto Repair and, based on their reviews, decided to call them. The mechanic assured me he could fix the issue right away, depending on part availability. He even provided a towing contact, which initially seemed helpful.
This is where things went downhill: 1. Unprofessional Mechanic: When we arrived at the shop around 11 PM, the lights were on, and the door was open, but the mechanic was nowhere to be found. After repeatedly calling him, he finally answered and told me he was at a party — incredibly unprofessional given the circumstances. 2. Towing Scam: The towing service demanded $350 instead of the agreed-upon $150 and threatened to report my vehicle as involved in an accident if I didn’t pay. While E&D claimed this towing service was a third party, it seemed suspiciously coordinated. 3. Hours of Waiting: We waited in our car until 1 AM before calling the mechanic again. He assured us he was on his way. Desperate and exhausted, we went inside the open office and waited there until 2 AM. Despite multiple calls, he didn’t arrive until 2:30 AM. 4. Rude and Disrespectful Behavior: When he finally showed up, he was extremely rude, questioning why we were in the office — despite us following his instructions. Without any regard for my elderly parents, he aggressively forced us out into the freezing 15°F weather at 2:45 AM. 5. Inconvenience and Expenses: Stranded without a car, we struggled to find a hotel at 3 AM. After an hour of searching and several Uber rides, we finally found a Hilton. 6. Overpriced Repairs: The next morning, the mechanic quoted me $1,375, nearly double what my trusted mechanic back home had quoted for the same repair ($650). 7. Unjustified Charges: After fixing the part, they performed an alignment and claimed another part needed replacement. I asked for a discount since they were using overpriced parts (30-40% higher than other suppliers), but they refused. Worse still, they charged me twice for the alignment — something no reputable auto shop would do. 8. Exploitation of My Situation: Knowing I was an out-of-town customer, short on time, and unable to tow my car elsewhere, they took advantage of the situation to overcharge me significantly.
Despite my repeated attempts to negotiate, they refused to be reasonable. Their behavior was exploitative, manipulative, and extremely disappointing. Had I been a local with more time, I would have taken legal action. However, given my family emergency, I had no choice but to move on.
I delayed writing this review, hoping they might improve their practices. But after seeing other negative reviews, I felt compelled to share my experience to warn others.
I strongly advise against trusting E&D International Auto Repair. Find a more reliable and ethical repair shop to avoid this nightmare — an experience I won’t forget, as I have never encountered anything like this before.
Three of my friends went last week for Uber inspection, and that white mechanic told them the same thing. Which light break is malfunctioning and charging them 100$ doing nothing. What he does is he unplug the light sensors and turn on the engine, press the break pad, and then the light is not working. Charge them three of my friends 100 usd. Another story is if you pay him 20$ weather, your vehicle pass inspection or fail will not report to Uber. If you don't pay him, he will report with rejection.
In my situation, I asked me 275$, refused him to pay, and went to a mechanic that I know, and he just put back the light sensors unplugged by that white guy. My light works fine.
This is unfair to cheat people. Please do it reasonable.
I don't recommend anyone to come and pay for nothing.
I am writing to you again after reading your review.
Are you telling me you don't inspect for Uber? You are exposed yourself. Can't you see how your ratings are dropped? Again, stop betraying people. Enough is enough. In a few days, you will see someone will speak more than I did. Wait for it.
My 2010 Toyota RAV4 wouldn’t start, so I had it towed here and to fix the starter, it cost $411 after labor and tax. It’s only been a day but so far my car has been running after putting in my own battery. Their quote for a battery was $335 for the part and then $30 for putting it in. I got one at autozone for only $226 and they put it in for free, saved $139 which may not seem a lot but that can easily pay for an oil change and some gas. Overall I’m glad I was able to get my car fixed within a day. I would recommend it to a friend. Thank you Dennis!
I came out to a completely flat tire, later into the evening on a Sunday. I googled who was open, and I luckily stumbled upon E&D International. They got me set up with 3rd-party towing assistance, and my car on site at the garage in under an hour (roughly 2 hours before the garage closed). The service tech said they would pay the man for my tow and just add it to my invoice. He was even unexpectedly able to haggle the tow $30 lower than I was originally quoted by the man who towed it.
Long story short, they took a look to see if my tire could be patched (it could) and even did an oil change (at my request) in under 90 minutes. Even worst case if the tire required replacing, they said I would have my car the next morning by 11:00, once they could get a tire in stock.
The repair pricing and oil change were more than reasonable, and I couldn’t be happier with the service there. I will definitely be going back to them for any maintenance I need in the future! Highly recommend!
SCAMMERS! Avoid this shop at all cost! They will try to take advantage of you.
I brought my son’s car to this shop after it wouldn’t start while he was home from college. We had the car towed from my apartment complex, and even the tow driver commented on how nice the building was and how expensive it must be to live there. That should have been the first red flag for what was to come.
The car sat at the shop for over a week without any updates. When I finally got someone on the phone, they quoted us $1,300 for the repairs, including a new starter. They claimed the starter was $350 from the dealership, but upon researching the part number, we found it was actually $250 from AutoZone. We purchased the part ourselves, and they agreed to install it.
When the car was supposed to be ready, they told us it still wouldn’t start because it supposedly needed a new compressor, which would cost another $2,500. At this point, I was fed up.
A trusted mechanic friend picked up the car and towed it from the shop. Upon inspection, it was clear the shop had grossly exaggerated the damage to the car to justify their price gouging. The compressor they claimed was bad is fully functional, and there was no need for the additional repairs they tried to sell us.
This shop tried to take advantage of a college student home on break, just trying to get his car fixed before heading back to school. The experience has left me absolutely disgusted. I gave this place a chance because of the positive reviews, but I regret it deeply.
Avoid this shop at all costs. They are predatory and dishonest.
Emaelaf went above and beyond to help me with my car. The service is clean, professional, and the people are kind, honest and very knowledgeable. I will definitely be bringing my car back to this place. Also, you can look above and see reviews where people have driven 30 miles or more just to get their car serviced here.
One of the best experience I had going to a auto shop. The guys were quick and efficient and are very reasonable with their pricing. They even offered me a tow to get my alternator changed which was a life saver. Definitely recommend for all car related services!
E & D saved the day when my car battery died. They quickly towed my car to their shop, replaced the battery, and had me back on the road in just an hour—all for a fair price. I'm incredibly grateful for their prompt service and would highly recommend them.
always a pleasure coming to this shop. every staff member has been welcoming and always goes above and beyond to explain the scope of the work being performed. i get scheduled maintenance like my oil change done here as well as those out of no where car mishaps! the dogs are probably the best experience of the shop lol they are so nice and cuddly!
Jul 31, 2024
Nearest Junkyards to E & D International Auto Repair Alignment & Towing Service
3900 S Four Mile Run Dr, Arlington, VA
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