What clients say about Jack Jr. Towing & Auto Repair in Franklin City (VA)
had an excellent experience with Jack Jr Auto Repair. They did a great job handling the maintenance service on my 2023 Toyota Tacoma. The team was professional, knowledgeable, and took the time to explain everything clearly. The work was completed on time, and my truck is running perfectly. It’s hard to find a shop you can truly trust, but Jack Jr Auto Repair definitely earned my confidence. I highly recommend them to anyone looking for honest, quality service.
This place of business obviously only work with certain customers. We’ve been to this location on several occasions and met with denials each time. They don’t necessarily turn you away but pushes the appointment time back for several months at a time, that you have no other choice but to go elsewhere. There is no way when anytime you walk into this establishment everyone is sitting around laughing and talking. Judging from the other reviews it’s probably best we took our business elsewhere because they also seem to “jack” up prices, allegedly.
These are nicest people. My daughter was passing through on her way to college when something from under her car was dragging. They helped her with no problem. Thank you again.
I would recommend this place of business to anyone. I love how they welcome me. I was expecting to be put off however they were genuinely concerned and very considerate. All of my questions were answered and I wasn't made to feel foolish about my questions. They really made me feel safe and that I could trust them. I will he going back.
They have serviced our vehicles for many years and we have had nothing but wonderful service! Definitely get personal “hometown” customer service that you don’t get anywhere else!
The employees are professional and nice, they do great work at affordable prices. Appointment times are kept and you are not sitting around all day waiting. Keep up the great work!
They were able to set up appointment within a reasonable time frame. The workmanship was great and they even completed work faster than the estimated time. Price also came out cheaper than original quote.
Went for my car inspection, the girls at the front desk are very friendly and courteous. The young man who did my inspection put on new wiper blades that I bought elsewhere on for me and when I asked questions he answered them.
It's nice to go to a family run business.
Jack Juniors has always done a great job on all my vehicle needs. Staff is knowledgeable, experienced, friendly and always ready to serve you in the very best way!!!!
When I got to Jack Jr's for my appointment they took my car in after around 20 mins. and started working on it!!
The ladies were very nice and polite!!
The visit was a wonderful experience and the guys done an excellent job!!
Thank you 😊 everyone,
My experiences at Jack Jr. has always been a pleasure. Jackie's dad (Jack Jr.) serviced my dad's vehicles and now she is servicing mine and my granddaughter's. The staff is very nice and will find a way to accommodate your needs. Thanks to Jack Jr. Auto Repair for making car repairs an affordable, pleasant experience.
I have a 1970 Torino that I absolutely will not let just anyone work on! If I can't do the repair I have to have ultimate trust in the folks repairing my pride and joy! Jack Jr's and Matt really looked out for me and Kayla kept me posted and made sure my car was inside at night. Matt's attention to detail was particularly noteworthy and he discovered a chipped tooth on my ring gear while doing pinion seal and o-ring. I couldn't be more pleased FIVE STARS!
My experience at Jack Jrs was great, as always! Very friendly folks there, and timely service. I have been using them for years and will continue to do so….for all my automotive needs!! 👍🏼👍🏼👍🏼
Had an oil change appointment. Did not have to wait. Took me in immediately. during oil change fixed another car issue also. Provided detailed repair report for work done & future work needed with cost shown. Short, pleasant wait for oil change to be done. Everybody was courteous.
VERY KNOWLEDGEABLE AND VERY VERY FRIENDLY STAFF. I WILL BE BACK AFTER I TAKE CARE OF FAMILY ISSUES. THANKS AND STAY OUT OF THE HEAT!! Had a very good experience with the friendly staff. At this point all mechanical work that was completed appears normal. Jack Jr auto repair is my present and future repair shop. They kept me informed about My vehicle 🚜 issues. (Thanks).
As always, the staff at Jack Jr’s came through again!! I have had my 2010 Lexus at an auto repair shop in Kill Devil Hills several times to address a vibration when accelerating. They finally gave up and said that they could not figure it out. I took it to Jack Jr’s and they were able to identify the problem and correct it. Turned out to be a worn CV axle. Now my car is operating perfectly. Great job to everyone at Jack Jr’s. The best auto repair in southeastern Virginia. Thanks!!
I was going camping and needed my camper inspected before I left, they worked me into their schedule and handled everything with professionalism. Chris was very thorough on a very hot day. I was very pleased with their service, will definitely be back!
I was genuinely pleased with the outcome of the work.The staff members were exceptionally friendly and approachable, creating a welcome atmosphere. It was evident that everyone was eager to assist and ensure a positive experience.Their dedication to helping made a significant difference in the overall my satisfaction with the service
Having had several inspections and repairs on my two vehicles at Jack Jr.'s, I am extremely pleased with their service; they are friendly, professional and very knowledgeable. I can expect spot-on estimates for work, explanations of what is wrong and how they would fix it, and why it needs to be repaired or just monitored. Also, they don't add extraneous fees like "shop fees" and make timely appointments that take my schedule into account. Yes, I would and do, recommend them. Good people!
P. Hatcher
Cameron is a rock star... A1 customer service, polite and efficient. Every customer service oriented business should take a page out if this man's 📖. Thank you all for great service.
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