O'Reilly Auto Parts in
South Burlington (VT)

The staff at the South Burlington location are incredibly helpful! When my car's battery died unexpectedly and needed to be replaced, the associate Coalby was super knowledgable about the difference in battery options available to purchase. I appreciated that he was willing to install the battery for me when it was 11 degrees outside on a chilly winter evening. Shoutout to Coalby!!

I purchased BrakeBest rear rotors and Wagner pads for my Honda CR-V in 2023. Just over a year later, the rotors failed inspection due to excessive rust. The parts were replaced under warranty, and I installed new rotors again. Unfortunately, one year after that, the vehicle failed inspection once more for the exact same reason—rusted rotors. This time, I was told the parts were outside the two-year warranty window and that “there is nothing more the store can do.” That response was disappointing, especially given the pattern and the fact that these parts didn’t even last a full year each time. Long story short, if you’re okay with brake components that rust out in about a year—or you enjoy wasting time and money replacing the same parts repeatedly—then this might be the product for you. Otherwise, I’d strongly recommend looking elsewhere for better quality and longevity.

Employees were a bit disinterested. Advance auto was far better

Jake was a life saver I was up from nh my caliper went they had the loaner tools to fo it on the road thank u so much!!!!

Helpful staff. Well organized very clean

Jaden and TJ were great, helped me with everything I needed. Definitely will be back

O'Reilly Auto Parts is a well-stocked store, and the staff is very knowledgeable. I highly recommend O'Reilly for all your auto parts needs.

I brought a starter for a Chevrolet 350 motor into the Shelburne store and got an attitude from every employee that tried to help me just because they were confused about helping me match the starter. The one girl stormed right off and said you’re gonna have to ask somebody else!! And then the guy that did come help me gave me a super attitude the entire time. I wouldn’t recommend this store to anybody. It’s worse than AutoZone in Plattsburgh, New York

IRA at O’Reilly on Shelburne Rd is amazing and went above and beyond for us today!!!! Really appreciate his help, such a great person!!

I have only used an auto parts store about 3 times in the last 4 years. But I found a new "go to" place that I feel comfortable recommending to family and friends. I stopped in to buy break pads and routers. Ira was very helpful in selecting the right pair for our leased Toyota. When I was about to pay, a torrential rain came down, rattling the windows. That reminded me that I needed a set of wipers (front and back). IRA gave me three options and made a suggestion as to what would fit my needs. Then he offered to INSTALL them in the rain. I said, "It's raining". He responded with a smile, and said, "I have a hoodie!". He had them replaced in under two minutes! Way to go IRA! I've already mentioned the service to two family members! Thanks for delivering GREAT customer service!

Great place! Super friendly. Jayden even came out and helped change the headlight. Highly recommend!

I bought windshield wipers and a steering wheel cover for my car and Jayden installed both for me. They were both a huge pain (I tried to do the steering wheel cover on my own and windshield wipers required tools) and he persisted and got both installed for me. That feels above and beyond service wise to me. Thank you!!

Came on a Sunday they had maybe 5 or 8 employees running the front needed help with installing a rain guard. Only one young man came to help regardless how easy it was. Friendly staff allowed my puppy in the store. Otherwise Kyle seemed to be grumpy when I asked how to put it on he’s needs a better approach when a customer ask a question because he made me feel like a idiot when I’m just seeking help as anew customer. I’ll probably go to advance auto next door instead.

With help from the motivated and friendly staff I bought 2 ounces of touch up paint for my Octane blue Mitsubishi Lancer SE which is the limit amount they'll make and only took around 15 min to make and made on site.

Arranged to buy and install windshield wipers on my SUV Mercedes. No one could figure out how to do it, had to get a refund. Manager was very rude, never expected such an attitude, especially in Burlington VT. Staff was great in spite of their managers behavior. Mercedes dealer in Boston installed them in 2 minutes.

Abbie Page was terrible, disrespectful to me, and suggested headlights that did not fit my vehicle, even after supposedly looking up matching parts on the system. Do not go here. 10/10 cost me more money than the trip was worth it. Shop here and run the risk of misinformation and a handful of further expenses. 0/10 overall but Google made me pick 1/5.

I was in on 8/26/22 for an emergency car repair (after regrettably going to a competitor up the road). At the Shelburne Road O'Reilly's I was greeted by a young woman who stopped her stocking duties to ask if in my bewildered state if I need help. She dropped what she was doing to help with some expert advice (and this for a 20-somthing to an old guy). She was not only spot on she literally saved the day as a trip with the car needing repair was essential that day and in a timely manner. Thanks to her she not only blew away pre-conceived stereotypes but she has now made me an O'Reilly's customer. I hope you consider transferring her to management. She rocks!

I didn’t catch the name of the salesman who helped me but after stopping at 4 other auto parts places on a Sunday looking for a new car battery/install, he was able to help me out. He explained I may have to wait a little while in between customers since they only had two people working, but I was leaving town for work that evening and every other shop just gave me a flat out “no”. We were getting a wicked cold snap the next 3 days and there was no way my battery was going to survive. I am eternally grateful to this man for helping me out when no other shops would even when they were a bit short handed. I’ve always gotten good service here but this was above an beyond!

Jamie is the man to talk to. Walked me through fixing my car and left me feeling confident. The other guys there have so much info as well. Best place in VT for car repair questions.

Absolutely amazing service at O'Reillys of South Burlington. Needed a new car battery with very little knowledge on changing it out. Robert helped from the cash register to stepping outside and popping out the old battery, successfully replacing with the new. It was very nice that he took the time to do this. Much appreciated!

Went and got almost 1000 bucks in parts for my honda odyssey and it turns out that they were the wrong parts (struts,sway bar links, and control arms with bearings.)and I had thrown away the boxes figuring I had the right parts, turns out they were wrong parts. They took back the struts and sway bar links and gave me a refund. They wouldn't take back the control arms. I am now stuck with cool arms that go to something, I have no idea what, and they were 260 bucks each, that's 520 bucks I'm out and had to go buy new correct arms from advanced auto. Not very happy, and spent hours trying to put wrong parts in my van. Pretty expensive lesson to learn when there's a world wide pandemic going on and work is limited for me at this time. I will never buy parts from there again.

Robert the store manager was amazing!!!He not only came out to my car to put on my new wiper, he also helped me to replace my floor mats.He was respectful, kind, and very knowledgeable!!!I would highly recommend O'Reilly Auto Parts on Shelburne Rd.

Today while driving for work, my driver’s side windshield wiper shredded. O’Reilly Auto Parts on Shelburne Road was on my way. Robert was SUPER helpful, even coming out to install the wipers on my car in 1 degree cold!! Tried to give him some cash for his trouble (Hello, it was FRIGID out there) and he turned it down. Thanks to Robert and O’Reilly for going above and beyond!!

I have never written a review, I had to write this one. I will NEVER go back to O’Reilly’s. I prefer to spend my money at retailers who do not employ people who are rude and treat their customers with disdain. Do yourself a favor and drive a mile down the road to Advanced Auto Parts. It’s worth the extra dollar to be treated like a human. One star is too many for this place.

I was on a wild goose chase to find a specific A/C compressor clutch relay; it's that season, apparently. Even though no one had the exact part, the folks in South Burlington (Michael) and Essex Junction (Norm) tracked down a generic alternative that would still work just as well. Very cool.

I have been in the burlington area for a little, over a year. In the last couple of months ive needed to get parts in order to do my own work as well as work I needed to get done and I went to Oreillys for the items. I found them all very helpful and knowledgable as well as not just trying to make money in their business. I thank Cody, Noah and Mike for all their help and suggestions to me. I will never hesitate to do all my business right there. Many thanks again to you all

Great staff! Since the O'Reilly merger, there are more parts distributors available but the same day trucks sharing parts between local stores is a thing of the past - most of your parts will be 1-2 days out from out of state warehouses. They are still my first choice because of the quality of their people - first rate, knowledgeable and happy to go the extra mile.