What clients say about Carquest Auto Parts - Beaus Auto - Saratoga LLC in Saratoga Springs (UT)
Best customer service ever!!
Needed a battery replacement- the battery was in a horrible location- they had to remove the wipers and several other parts to get the battery out before they could replaced.
The manager, Ramon, the sales Peter where amazing and both worked on it until the job was done.
Jose the counter guy was so cheerful and kind.
I would give them 10 stars if I could!
These guys are awesome, they can always find the right part and get it quick. Always treated like family. Ashley provides the best customer service and will always find a solution to the issue!
Wouldn't take my cores without the original boxes and I'm now out several hundred dollars. This was not explained when the parts were purchased, beware of shady business practices here.
Beaus Auto is great and we highly recommend going to them over Napa. We have used them for about a year and have been very pleased they definitely still have screw ups like any part store would on parts but overall. Peter, Zack, and Wes all do a really good job and helping us out. It’s worth the drive out to do business with these guys. They know how to do business right
I had a super awesome experience today with Bryce over there at Carquest Beaus Auto. I had to return a battery I bought online that went bad. Bryce over there helped me out by returning my online order and finding me a battery that would work for my car. He went above and beyond what I was expecting and really helped me out with my situation. I highly recommend this store for their ability to troubleshoot and solve problems.
This was the best customer experience I've ever had at a parts shop. Needed a new battery terminal clamp and a test to see if the battery itself was bad. Bryson helped with everything. Swapped the battery, even swapped the terminal clamp for me. Then he noticed I needed some clips for an air intake. He went inside and found a 4-pack, installed them to make sure they fit, and then rang me up. Hands down best place I've ever been for car parts.
Always Reliable, Always Friendly, & Awesome environment. Bryson, Ethan, Zak, Will take care of anything and will Hook everyone up. This place
is the real deal. Be there or be square.
Thanks 💎
If I could give 0 stars I would! I never give bad reviews but I think that the company needs to know who they have working for them. Addie is the rudest person I have ever met. I’ve never been treated with so much disrespect by any employee as I had with her. She was rude, cocky, and didn’t even know a thing about what she was talking about! I will never go back because of how terrible the service was! I advise everyone to stay away from Carquest!
I stopped in to get some wipers for my wife's car. Mike at Carquest went above and beyond. After I made my purchase, he said, "Come on, let's go put these on."
I am TRULY grateful for Mike helping because without his help, this one-mount-fits-all blade wasn't not all that straight forward. But, between the two of us we figured it out.
Mike was super nice and I will be back when I have car part needs. It's service like that which will keep me coming back.
People who work there are nice and have to do their job but the owner doesn't warranty their products. The employee did give me a discount on a new battery so the employees try to be as helpful as they are allowed.
They have a long list of ways to get out of their warranty. I bought a car battery that failed and they wouldn't warranty it. I called advanced auto parts, the parent company, and they had even more excuses. Don't buy from either one of these places if you are getting a product with a warranty.
I visited this store in August 2020, and the employee was not wearing a face mask. Every employee of every other store that I visited in Summer 2020 wore a face mask except here. Although I cannot infer consequence, I did catch Covid-19 a few days after shopping here.
They did have the tool that I was looking for, but it was about 20% more expensive than other stores.
These employees at Carquest are okay but I went in for two sets of light bulbs 2 different vehicles and for both trucks They gave me the wrong light bulbs for both trucks I would think that's a pretty easy thing to get right but they still got it wrong that was only one scenario and they've been okay since then, i just have to come in with the part i need; but I just like other places better.
Okay little bit of a story but I was doing my safty and admissions at the car doctors and they failed me for a parking light being out. I ran over to car quest to pick up the bolb to fix my car. I also had an old battery I wanted to get rid of. So I went back and they told me to install that light it would cost 60 bucks and I was not about to pay that for 5 minutes of work. So I asked if I could borrow a 10mm socket and rench and the people at car doctors told me " I don't hand out my tools" so I went back over to car quest and they helped me out and when it was all said and done I gave them my battery and told them to keep the money and the battery and that I approcaited all there help. But they insisted on me taking the money. To make things short. GREAT costumer service and they get you the parts you need! I will never go to another place for parts based on my experiences and I encourage everyone to do the same!!!!! Thanks tons guys !!!
These guys carry good quality parts and have knowledgeable people working there, not a high schooler that has never seen the inside of an engine compartment.
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