Rose towed my car in with a dead battery and was able to get me back on the road same day WITH my inspection done!!! Highly recommend Roadrunner and MTZ!
Roadrunner towing is prompt, professional and courteous. They also have a an auto repair shop so you can get your car towed and repaired at the same time. Melk is incredibly patient and fair. I highly recommend Roadrunner Towing!
These guys treated one of my friends like dirt. She also told me the driver needs to take a bath. Apparently he stinks. Having a clean truck would also help them.
When my friend told me, I wasn't surprised when she told me it was a foreign driver.
Look for a clean newer truck in the future.
She told me she can tell all the reviews are from their family and friends, not true customers.
Pretty bad to get reviews in a wrongful way.
The reviews are actually talking about the repair shop and not the Towing. They should not have customers inside their dirty vehicles. My friend is elderly and she was disgusted.
Tell your customers to refer to the towing company not the repair shop. None of the reviews are pertaining to the Towing.
That's because the reviews would be really bad.
MTZ AutoCare LLC has done great work on my Xterra. Melk explains the issue at hand and listens to your concerns. Rosie provides great customer service and keeps you updated as the repairs progresses. Need work done on your vehicle, come see Melk!
My wife's car broke down on 130 and Melk was able to get to us in 30 minutes and take the vehicle to the shop. Very reasonable pricing and super helpful.
Got front brakes replaced, a strange sound when steering fixed, and transmission fluid inspected in an afternoon. The people are friendly, and the price seems fair. Definitely recommend.
Great service! They were quick to answer and response, great timing, great pricing! Super professional and helpful with service! Would use again and would recommend to anyone in Pflugerville
You ever have one of those tasks that you have to get done, but are just dreading the logistics? For me, that was taking my classic car out to the Sheriff's office in Manor for an inspection, after waiting weeks for the appointment. Roadrunner towing was great at helping me get this done. They showed up right on time ... even though it was early in the morning. The driver took great care with the car and patiently waited while the inspection was done. They helped make this so easy, thank you!
I would have given them 5 stars but they showed up 2 hrs late and I had a set appointment but when they did arrive she was able to get my truck up and was quick
Excellent service from RoadRunner towing! Melk was quick, professional, and made a stressful situation much easier. He was friendly and handled my car with care. Highly recommend!
I had an outstanding experience with Roadrunner Towing! They showed up right on time, and their attention to detail and safety was impeccable. The team was incredibly professional throughout the entire process. It's clear that Melk runs a top-notch operation. Highly recommend!
I broke down on 130 at 5pm today n a Wednesday. Melk was able to get to me in 30 minutes and towed me back to his shop. He was very professional and even gave me a lift closer to home so my wife didn’t have to drive very far to pick me up. Rates were very reasonable. He was then able to get the car running again, and fix a display issue that 2 other mechanics were unable to figure out. Very pleased to have found him.
Excellent Service. They got on the road as soon as I called them and picked me up within 30 minutes. The daughter of the owner towed my car to a used tire shop of my choice and she was super helpful and fast at her work. She even got a zip tie for me to put my front bumper back on temporarily since two flat tires in the front caused it to come off a little. I would refer them to anyone!
9/1/2023 Edit: I have used this service multiple times since initial review below and they are 100% reliable. They pick up and deliver on-time every time!
Original comments: Melk showed up exactly when promised, hauled my vehicle straight to the destination, charged a fair price, and was responsive by phone throughout the process! This is a trustworthy, reliable, no-nonsense towing service!
Extremely professional and friendly service. Much faster than the other guys. It's not fun being stuck on the toll road with a blowout but they definitely softened the blow. They'll be the first I call if there is a next time.
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