What clients say about Bill Burrows Procision Transmission in Joshua (TX)
This was my 4th transmission to get repaired here. These guys used to be great, the best by far. Things have changed. They never answer the phone and if you don’t talk to Bill himself the others are worthless. I took a classic truck I had already sold to someone. All I had to do was repair the transmission. The truck had other issues and was sent elsewhere for electrical repairs. The communication throughout this process was nonexistent. They had the truck for 2 months. The truck came back with dings and damage all over the truck(inside and out) and the truck was not repaired. I lost the buyer and now have dings everywhere and interior damage to repair.
Terrible shop if you expect a good rebuild on a early 2000's Chevy. The first trans didn't even get my wife and daughter back home. Thankfully her sister followed. The second trans went out within 4,000 miles and I had to pay the towing bill without reimbursement. The third trans went out around 6,000 miles and again I paid for tow without reimbursement. Now I went to get my Envoy for the fourth go round and the plastic that covers my third break light is broke like someone pulled it up by hand. Oh and when I got it the first time someone had backed into the sir by the fuel door. I wasn't going to make a big deal about it but this $1,900 trans job has now cost me two tow bills from my house @ $285 and a part I'm going to have to buy that is looking like $100 so now I'm up to $2,570. I've been given the run around for the last month with Bill saying he was going to fix the broken piece, then I got a call today saying it was fixed. Of course when I got there it hadn't been touched. If you're looking for a man of his word I advise you to go somewhere else! It's been a few weeks and I finally tried out the 4wd, and low and behold it doesn't work anymore. It was working perfectly before I took it back for warranty work last time. 2/25/26
I have been using Bill for transmission builds on my personal cars and my customer cars as a mechanic since 2007. I’ve been a tech since 1998 and the shops I have worked for have tried all sorts of transmission shops for our transmissions and had tons of trouble at each one, I was able to convince a couple of them to switch to Bills and everything was smooth sailing after that. I have also sent my friends to Bill. I have never once had an issue with his work and neither has anyone I have sent there. He is also lower cost than almost any shop out there.
Paid 2400 for a rebuild on an 07 trailblazer. Has been returned to me 2 times slipping and dying. It's back for the 3rd time they have had it for several months now. Hung up on husband when he asked thay it be ready be Tuesday or give his money back.
I had my 2001 ram transmission built here in 2023 and they did a great job on it. The pump ended up leaking again a couple months later and they made sure to take care of me. In the future, I will go out of my way to take my vehicles here.
My husband and I had the bad luck of all three our vehicles needing the transmissions rebuilt. Our business van, 4-wheel drive Tahoe and our Astro van (still needs to be done). We decided to go with Bill Burrows because he gave us the price of $2,100 for our work van which we were thrilled about (best price when we had called around) they did ALLOT of work to get that vehicle done, but he stuck to his word and kept that price, even with rebuilding the transmission and then again having to take it back out and putting a new transmission in the work van. Bill also told my husband because we were bringing them 3 vehicles, he’d cut us a deal on the other two vehicles we were bringing him. The Tahoe we were told would get done for $2,000 (AWESOME! That was greatly appreciated because we, like everyone else have to live paycheck to paycheck). The Tahoe we had to have towed to the shop because it was not drivable, the Tahoe was at their shop at the time my husband had to go pick up the work van. They had the Tahoe for a week, within that time not only did Bill speak to my husband but I also called multiple times to get updates on how it was going and to make sure they weren’t running into issues with the Tahoe because they ran into issues with the work van. Mind you the shop had both mine and my husbands contact information.. when they called yesterday to tell me the Tahoe was done (I was literally on the phone with them multiple times the day before as well) I got home from work, paid for an uber and rushed over there with the money I had SAVED up, pulled my card out ready to pay and was told “okay, it’s $3,900” 😳 I couldn’t believe it! I reminded them that Bill told my husband because of the business we were bringing he’d do the Tahoe for $2,000, I did not have $3,900!!! And Bill then informed me “ well the Tahoe is a 6 cylinder, not 4 so it was more to fix”. I had to call my husband who is out of town, crying my eyes out and tell him the news! Luckily we have CC for emergencies, but the fact that in ALL the conversations both my husband and I had with them, the fact they had our contact information and did not ONCE call us and tell us before working on the Tahoe that it was going to cost that much is just so unprofessional!! We honestly would have just taken the Tahoe back and would have sold it as is so that I could have gotten myself another vehicle with the money I saved and from selling the Tahoe, because we could NOT really afford to pay that price! My husband and I run a business, that has been in his family and very well known to all of the DFW area for over 35+ years, but we still have bills and a family to care for! I am just so shocked and honestly very upset and disappointed! My husband and I are very up front and honest people in life, in business and with everyone in our lives, we live by our word and it’s important to us that we receive the same by those we give our business too.
I have had 3 transmissions reworked here. I have had long life from all of them. He will always give you the best advice about what is best for your vehicle....even if the advice is to get rid of it before it breaks!!!!!
Professional and knowledgeable as always. You should definitely take your vehicle here for transmission repairs and service. I had my truck in and out for a full replacement. The guys are always professional. I never even saw them joking around. They were always working to get the job done. These guys understand the needs of the customer and their vehicle. I called every shop in dfw for pricing, and they were the best with the best warranty and fastest turnaround. They did a performance truck for me years ago, and I'm glad I took my new truck. I won't trust any other transmission shop with my business or recommendations over Bill Burrows Procision Transmission.
Did an excellent job on my daughter’s mustang. Got us in and out quickly and the price was very reasonable. We were referred by many people on neighborhood app. Glad I took their advice. Good people to work with and very knowledgeable!
If I could leave 10, 5 star ratings I would! Bill is not only such a talented mechanic, he is HONEST! Wouldn't go anywhere else! The new transmission we had put in our Lincoln Navigator was half the cost of anywhere else. Great experience!
Bill is very knowledgeable and helpful when it comes to transmissions. I had an issue with my '99 F-250 while I was parking my camper trailer, it started leaking transmission fluid and then it stopped going into gear. I thought I'd have to get it towed to his shop to get it fixed, but Bill took the time to ask me enough questions to diagnose the issue, explained to me why it happened, and then walked me through step-by-step how to fix it. I followed his instructions and the truck was able to shift back into gear and has been running great ever since. I highly recommend contacting Bill Burrows for all things transmission related. Thank you Bill!
I can’t say enough fantastic about this company! My son had a vehicle that another mechanic said it was a transmission so he took it there. Procision called after they checked it out and said it wasn’t the transmission and when we went to pick up the vehicle they didn’t even charge us! I told them that I thought I was gonna need a transmission soon and I would definitely come in to see them. Well, that day happened my transmission went out and I had to get it repaired not only were they the most economical in price they got it done very timely. They were very courteous and that means a lot to me. And I would recommend them to all of the people I love!
Great job on my 2008 ford explorer and he took care of any modifications recommended for my tyranny. I’ve almost put a 100,000 miles since rebuild and no issues and not one drop of oil ever leaked out
Had my 2000 Chevrolet Silverado worked on, had to replace the transmission. Everything went really well, price was very good, and service was very good. Only took a couple days to get it replaced, so that was nice. I would recommend them, and I would come back!
These guys are hands down the best . Bill is one of those guys you can swap story’s with all day , super nice guy . They built a performance Allison for my 07 lbz and man this thing is crazy . Thanks guys , job well done
They built me a 4L 60e to handle my towing demands in my truck. I wouldn't recommend any other transmission shop. Bill is a good straightforward honest guy. My transmission is handling my loads and shifting flawless.
Hands down the best transmission shop in Johnson County. Usually always finish before I can call and check to see if my truck is finished. Definitely a life long customer here
I had to get my transmission looked at and fixed. He seemed very knowledgeable about things, so I trusted him to work on it. The cost was significantly lower than having a dealership do it, plus he offers a warranty to guarantee quality work. It did take a little bit to get my Jeep back, but I know transmissions are no joke. Overall very happy and I would even recommend this place to friends and family.
Wanna give a shout out for Bill Burrows Pro-cision transmission.....our 3rd gear went out in our ford f150 4x4. Heard good things about bill took truck to him he quoted us 1800 to repair and replace the 4x4 transmisson he had it out quick and didnt add up like most people do he saved us. .if you need work and want to be treated fairly with a great warranty on the work take it to him he will treat ya right and get u back on the road..
Bill is excellent with his customers. Offers top notch service for ALL of his customers at an excellent price and back his work with an unheard of 3 year 36,000 mile warranty. I highly recommend this business to anyone looking for excellent honest work at a fair price.
This is the second time we've used Bill. Each time he gave a fair quote, worked with us on timeline and scheduling. Double checked for any issues. Quality work at a fair price! Plus he recommended someone else who has the same ethics for another issue he found that his shop doesn't work on. He's the best!
Don’t waste your money on a crated rebuilt transmission. This shop can rebuild your trucks transmission better than manufacture. I have a 2000 F250 7.3 that is used like a semi. First rebuild was at 180k. 200k of hard miles later and just got updated. Probably could have went longer, but it was time. It just gets better and better 👍😁👍
Well, I just got off the phone with Bill about my 09 Dodge Ram's transmission. I was thinking I should have the transmission service, because I don't know its service history, fluid is not the bright red I'm used to but, according to Bill, that's pretty much a death sentence for a transmission with 175,000 miles. He said it would be best to leave it alone, if its never been service, and just keep it full of fluid. Thank you so much for the honesty, Bill.
Took my 2006 duramax there to get the transmission built. The truck runs and shifts amazing and doesn't skip a beat with the added stuff to it.
He also did a flex plate and rear main seal as well, very great place and I highly recommend it
This business is rock solid. We were driving, suddenly couldn't shift to 3rd or 4th. Dropped it off 2:00 on Monday, diagnosed by closing Monday, and transmission was replaced and car was picked up minutes before closing on Tuesday. Crazy turnaround during the holiday week at a very fair price, and with a warranty. Thank you!!
Bill is a very honest guy and won't pressure you for a sale. Has done 4 transmissions in our family and very pleased with the service he provides. I highly recommend him. Very honest and upfront and very affordable and just all around a great guy to do business with
Bill is an honest mechanic. Yes, I just said that. This is the only place I would have a transmission rebuilt and I live over an hour away. Not only does he rebuild transmissions, he tries to figure out what the manufacturer did wrong when designing it. For example, a 1999-2003 Honda Odyssey transmission doesn't last long the way Honda designed it. It won't last long if you have Honda rebuild it because they don't address the root of the problem. Bill bores out an area internally that make the fluid circulate properly and adds an external transmission cooler. Plus you get a longer warranty than a dealership, which you more than likely won't use because he does quality work.
They were awesome. The guys had my truck done in a day and a half. They are really professional people and very reasonable in price and have a great warranty. They told me up front what it took to fix my truck and they told me up front what would happen if I had them fix what was wrong. My truck runs like it did when I bought it brand new. I would take my truck back and I would highly recommend others to go there.
Had my 03 silverado transmission rebuilt . About year ago. Had it back with in 1 day. Quality and best warranty 3yr / 36,000k mile . Other local shops wanted couple hundred more with only 1 yr warranty. Will come back.
Best shop I never got a transmission fixed at. My 2002 Ford Escape seemed to be having trouble downshifting going uphill, It seemed to be jumping between D and D2.
My mechanic said it sounded like the transmission to him also. He suggested I go to Procision,
The owner at Procision asked what my vehicle was doing, so I told him as above, he replied that it was not my transmission, but a faulty coil pack. I thought yeah, right. Never had any check engine light, ever. But he seemed sure. Well, to make a long story short, he was dead right. Replaced a rear coil pack, reset the engine computer idle and it runs great. Honesty is a valuable thing for a business. If I ever have a real transmission problem I can tell you where I'll go; Procision.
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