I am giving 3 stars because I waited over an hour, only to be told by the driver he doesn't haul motorcycles. The request was made by geico specifically for a motorcycle. The supervisor tried to get another driver and said he would call back to let me know, which never happened. The company sent the request back to geico and started the process over. Not good customer service.
My driver took great care of my car and me. I’m a nervous rider, so he made sure I was very comfortable. They also arrived a little earlier than stated.
The young lady i spoke with for a quote was very professional , pleasant & pricing was fair. The driver MG was excellent, careful, skilled, professional. Great attitude & positive energy, definitely will refer, & use again if needed.
Unfortunately I didn’t catch his name, but by far the best experience I’ve ever had with a tow company. He was given the wrong address by GEICO and was able to still find me in a timely manner, was able to actually get my car to start, explain to me what the issue was and then even followed me down the freeway to make sure I didn’t have another issue. The man with the neck tattoo deserves a raise.
Bell was so very kind when I had lots of questions. He was also really honest about a few different things regarding my car. I really appreciated him and he did a really thorough job!
DB kept in communication and was very timely. Once DB was at our truck, he had a smile and great attitude. He was efficient and careful with our truck. Thank you for your excellent service.
Yall this company is legit! I got to talk and interact with Kim! She is amazing and knew how to do it all! Literally had no worries AND you're able to pay with Google Pay!. Ms. Kim need a raise yall
All I can is Mr Berkins was great! He took very good care of my vehicle and was very polite and patient with me when I was under a lot of stress. This man went above and beyond for my family and I and made sure we were safe from out on the highway I would recommend him to anyone and he’s a great employee great work On Road!!!
JP did a great job! I truly needed help with my car, and he assisted me with a tow. JP explained everything so that I understood because I do not know a lot about cars. He was very professional and helped me tremendously. God bless him. He also gives great advice to help you with your car.
Juan Pérez saved me a trip to the dealership! He went above and beyond, making a stressful situation a pleasant learning experience. Thank you for your help Juan! My car is driving amazing after your recommendation, and the new battery was exactly what my vehicle needed. THANK YOU!
I requested roadside assistance as my vehicle’s rim was cracked; I received notification that Tow Jam was going to be my service provider, my driver Darcy arrived promptly and was very knowledgeable and professional! Me and my vehicle made it safely to the destination for repair! Darcy and Tow Jam provided 5 Star treatment! Will definitely use them in the future!
Darcy did an excellent job with towing my vehicle to the dealership. Was on time, helpful, and resourceful. I felt my vehicle was in the best hands while being towed by Darcy. My vehicle had a battery issue which caused the car to not be able to start. Darcy took this challenge and executed his skills by hand pushing the vehicle on to the bed of the truck.
Mr. Darcy gave great service and took no time getting to me. He also made sure my car was on the tow ramp right. Overall he have Great Customer Service ‼‼‼‼
Mr. Darcy was very responsive and professional. He called me immediately after I hung up the phone with my insurance company. My insurance company informed me that his eta will be within an hour. He was at my location within 15 minutes. It was my pleasure meeting him because of his professional service. I’ll refer his service to all! Great experience!!!
I had a tire blow out. Darcy towed my car. He was professional, extremely kind, and caring. He went about and beyond. He has excellent customer service. I appreciate him. If you need a tow company call Tow Jam. Hopefully you get Darcy as your driver. He is very respectful. Thank you Darcy.
Mr. Frank was awesome great customer service and he got here fast. Very friendly and professional. Thanks for your awesome service he gets an five star
I had an amazing experience today with Mr. Darcy Smith. I accidentally left my car key with me at work and he waited and was very patient until I was able to give him the key. Exceptional service! Thank you again Mr. Smith.
Darcy came to my rescue! He was very professional, kind, on time, he exceeded all my of my expectations! I was at work with a flat tire and he made sure I made it to the tire shop on time! I will definitely be requesting him from this point forward and recommending friends and family and anyone in need of help. His truck was very clean he’s a very great guy and has awesome customer service!!!
Darcy was my tow truck driver and he was amazing! Real good with communicating and let me know how far he was away from me during my time being careless. He was quick, confident, and went over and beyond to make sure my transition to the next location was comfortable and safe.
Tow Jam in Houston offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Tow Jam are located in Houston — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Tow Jam in Houston buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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