What clients say about Teddy’s Roadside Assistance Diesel and Auto Care in Longview (TX)
Hands down best roadside company very professional an very quick response if you need fast service an great customer service this is the place to call thank you 🙏
I was in a bind and he showed up faster than a paramedic, got the job done in a matter of minutes and I was able to get back to work. Very professional, would recommend Teddy to ANYONE!!!
It was a nightmare experience dealing with these guys last night. I had a bad air leak, contacted them at 6.30pm CST, and they showed up at 8.30 pm with no apologies for the delay. At 11pm, they said they had fixed the issue, but check the issue it was still leaking. Like they did nothing. Billed me for 4 hours of labor's fee of $700 plus a weekend call fee of $150 plus call another call in fee parts of $150. The total was $1200, and when I disputed not satisfied with there services - nothing had fixed and they were here for 2.5 hours , they left and came back with police/sheriff at 2 am claiming that I have refused to pay them after finishing the work. I countered the false claims, but the police insisted I should pay them and dispute in court. Please do not use these unprofessional, unreliable people. Beware of dishonest roadside
The issue was fixed for less than $400 today. Receipt attached
We had a blowout on our utility trailer between Kilgore and Longview. After 5:30. Could not ask for better. Every other company we called we closed or you had to set up an account during business hours.
It got later and later.
Fortunately we called Teddy's
They found the right tire and were there in 15 minutes. HUGE blessing.
10 Stars!
Teddy roadside service was very helpful when my truck broke down. He made it to me quickly and was very helpful to get my truck back going. I highly recommend Teddys roadside. You won’t be disappointed on the service
I was coming back to Louisiana on I-20 when I had a blowout, When delinguising all of my options I found Teddy's RSA. They were so professional and quick with the service. These guys are awesome. Thanks again.
i am a highschooler who got locked out of my car for the first time and teddys was right down the road from the highschool, they were quick to get there and quick to get me back in my car and the customer service was outstanding there real nice and helped me out a lot.
Absolutely amazing service the young man was helpful and informative worked fast and prices were fairly decent I would recommend to anyone traveling through the area to Give him a try
Doing a Pre-Trip at TA Kilgore TX. Found tire flat not an issue until finding out. TA has no shop but I was able to get Teddy's number. From people at TA l made contact with Teddy. It was about 12:00-12:30am and by 1:00am Teddy was onsite. By 1:30-2:00am I was on my way down the road....I know things don't always go Perfect. But this was the one time that it did Rights?!
Super sweet guys came out and helped me and my son - although they don’t work on regular car tires/blowouts they took the time to purchase me a tire and worked for hours getting me together. He even checked the rest of my tires before leaving, on top of being the cheapest option at 11 o’clock at night. Very very thankful for these guys and their customer service!
I am a parent trailing the school charter bus to Mississippi from Dallas when the bus had a tire blow out. I assisted the driver with locating a roadside company available to handle the issue. Starting from the top of the Google search list, and few attempts of other listed 24hr roadside companies not answering calls I came across Teddy's Roadside.
They arrived within 30 minutes and quickly got us back on the road without any further hiccups.
Thank you for your professionalism and being prompt!!
One of my coaches was down with a Turbo boot issue. This young man came out and got my driver up and going in no time.... He didn't even except payment of any kind. Saved the day for my company and my customers. Thanks Teddy
Teddy is a very honest mechanic. He showed up right on time and began to problem solve with the cheapest and easiest fix first in order to keep our bill as low as possible. He never even charged us a call out fee. He is professional, courteous, and knowledgeable. I definitely give him 💯
We had issues with our axel so Teddy and his crew had to cut weld and repair the the axel. When we arrived to Georgia we found the new axel in this condition. The photo speaks for its self. So we paid for the same repairs again. But at a significantly lower price.
First the guys are very easy going. They have great rates for there services. Even another local shop referred me to them. He's willing to take a challenge and gets it done. Thanks again
He did a great job, responded to my issue guickly and was able to handle my tire situation fast and efficiently. I appreciate him for responding to me as fast as he did! Call him if you ever break down somewhere he will not let you down.
Stopped at the TA Express due to the fact that our lights on a trailer we were hauling weren’t working, was able to get a hold of the Owner Mr. Teddy. He showed up in a timely manner, helped diagnose the problem, was happy to help and when the time to pay came said it was nothing. That was something we weren’t expecting at all, we tipped him good and passed on the blessing. He was very professional, humble and such a gentleman. I’m grateful honest and good mechanics still exist, if you need any service in this area I completely recommend him. You won’t regret it, meeting people like him in our journeys on the road is great! Thank you!!
We have been extremely happy with the service. Just the fact that it was fast, dependable and available. It is a product that actually delivers on what is advertised. Super fast response time and got me back on the road quickly. Very friendly and courteous service provider. Thank You. Always recommended to all my family and close friends.
The Owner, Teddy is amazing. He was a gentleman and assisted us in a timely manner, no questions asked!! His prices are very reasonable. If I'm ever in the area in the future and need any help you can bet we will be calling this company to help us out of a tight spot for sure!!
God bless!! Thank you so much!!
I meant to write this review much sooner...A few weeks ago my tire had a blowout on i20 along a long bridge unable to pull off so traffic just whizzed right by us. I pulled over and immediately called a roadside assistance place and they sent out Teddy's roadside assistance. I told them on the phone that my newborn was with me and they got there as soon as they could. The man got the tire off faster than I've ever seen anyone change a tire. Seriously this man should work pit crew for Nascar. While we sat on the jack waiting for him to get back I got nervous about how much all this would cost and if we could afford it. Shortly after they got back and put the new tire on and just told me to pull to the next exit so I could get the baby to a safer spot. When I went to pay him he informed me that he would only charge me for the tire. I almost broke down in tears after hearing that. This man not only saved the day for me and my baby he renewed my faith in people. If you are ever in this area and find yourself needing help with your vehicle please call Teddy's roadside assistance and support this man who was an answered prayer for my family.
Affordable mobile mechanic. Super nice guy always responds to phone calls and texts messages with in minutes. Very fair on prices and willing to do what he can to get you back on the road safely. He is my goto guy in East Texas.
These guy are great priced, easy to get along with, and understanding. Family owned and ran.
Quick but the job is done right. These guys get you back on the road quick instead of going to your dealerships or trucks stops and being ripped off and waiting for days if not weeks. Come over here to teddy roadside.
109 W Marshall Ave, Longview, TXCar repair and maintenance service
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