Gierisch Brothers Motor Co Ltd, in
Roanoke (TX)

I've been bringing my 2010 Toyota here ALL summer. Literally since like late May/early June when my A/C went out. I liked the vibes from that first experience with them, and took my car back to them to inspect it for a road trip I'm taking soon. My girl is almost at 200k miles. I haven't taken very good care of her in the past, so I knew there would probably be some big things that needed taking care of. And there were. Let me level with y'all: this shop is full of really kind, compassionate people. I have never once felt like I was being taken advantage of or talked down to. Mike, Andrew, and Trace are all really sweet and happy to help. They readily explain the issues with my car and how parts work without making me feel dumb for not knowing. I've actually kind of low key started watching YouTube videos on some of the repairs they have made on my car because their explanations were fascinating. 😅 This shop has gone above and beyond in making sure my car is taken care of. I'm extremely grateful. they have earned my complete trust in their work.

Just moved to the area and looked around for a reliable place to take my vehicles. Friendly staff, got the work done quick, didn’t upsell. Will definitely be coming back!

Really appreciate the service I received this morning. Mike was very helpful and answered all my questions. Got right to my coolant flush and exchange. Will definitely use them again for my automotive needs. Thanks, Mike.

Gierisch Brothers provides excellent customer service and they do the job right the first time. I highly recommend this auto repair center for all of your auto needs.

I was really impressed with the level of service I received. With this being my first visit, I wasn't sure what to expect. I was pleasantly surprised with how friendly everyone was and how quickly the team completed the service, sooner than originally promised. I'll definitely be back!

Have a high mileage Suburban - vehicle in good condition - Was looking for a new shop as prior one was sold by longtime. Owner and the shop has become a parts cannon business. Was looking for a shop that has mechanics. Who use mechanical knowledge and common sense to diagnosis and repair your vehicle. Issue was: . Misfire on vehicle - consuming oil - again high mileage Chevy truck engine so not unusual- and a Sudden loss of coolant - overheating - Asked the team to investigate root cause and assess overall condition of vehicle - invest in repairs or not Great communication throughout the process. Reputable company and individuals Highly recommend.

Excellent service... problem was fixed at no charge- covered by warranty by Gierisch... quick turnaround, coordinated with my extended warranty company very quickly, professional, courteous staff. A very pleasant experience with getting my Jeep Wrangler. My Yukon Denali has also been in for some service. I got the same level of service as i received with my Wrangler. Thank you all... I believe you are trying to make a customer out of me :-)

My rear wakes were down to the wear indicators. My brother had replace the front brakes about a year ago. So I didn't think there was anything wrong with those. When I took it to Giersch brothers they said I needed to replace all breaks. I thought it was strange being that the front brakes were only about a year old. They sent me some pictures, looking back on it now, I don't know that there are pictures of my truck. Oh well, I got four new breaks. I have never smelled to any fluids coming from this truck before. The day I got home from getting my breaks replaced, I smelled coolant pretty heavily. I drove it for about a week. Then I started to notice the truck was either not registering the temperature. Or it was varying wildly. I thought it might be the radiator. Against my better judgment, I took it back to the same shop. They told me that I needed to replace my water pump and thermostat along with doing a flush. This would have been a fairly expensive repair. When talking about the costs, I asked them to break down what was being charged and they told me that the flush is a hundred and twenty dollars by itself not including parts. I spoke to my brother who was a mechanic living in another state. He said enough of the fluid would be lost, replacing the thermostat and water pump that a flush would be unnecessary. It would happen by default. I called and asked them to remove the cost of the flush they did. And then, when they quoted me the new price it was only $60 less. I asked why and they told me it was because of parts. I decided I felt like they were just trying to take my money. They charged me a hundred and twenty dollars for diagnostic. Then I took my truck over to christian brothers. The entire experience there has been like a breath of fresh air by comparison. Christian brothers ended up finding there was a pin hole in the housing for the water pump. Along with a flush, the repair ended up only cost me about half. I cannot prove that giersch brothers purposely damage my vehicle trying to get another repair, but the timing is incredibly suspect. The purpose of a review is to share your experience. Everything from the appearance of the building to the cleanliness of the inside to the attitude of the employees and my experiences tells me this is not a place I will ever visit again. If you're looking for a place to get your vehicle fixed, I would avoid this repair shop.

First time dealing with this company. We had some warranty issues thru NAPA Auto Care and my previous mechanic. It took about a week to get things figured out but this company took care of the issues and got everything finalized. After all said and done they did me a fair deal on my services. I would recommend them for any vehicle services and repairs as I feel it was fair and honest throughout this process. I will return for any additional work needed later down the road.

Gierisch Brothers took great care of my sons 2007 Tundra. They replaces the steering column, tie rods, control arms and ball joints. Their price was extremely fair and the service was exceptional. I will definitely recommend these guys to anybody.

Dropped my vehicle off on a Monday due to hybrid warning light coming on. Service was scheduled for Wednesday but I received a call Monday afternoon that the car was ready. Diagnostic resulted in just some codes that needed to be cleared. Very happy with the response time and outcome.

Brought in my Toyota 4Runner in for its annual state safety inspection. Gierisch's counter representative was friendly and professional. Told me there might be a short wait and invited me to make myself comfortable. The waiting room had comfortable furniture and a selection of magazines. It was so pleasant fell asleep. For the first time my waiting room wait was was too short.

I had another do a poor job on repair. Took to Gierisch, and they fully assessed the issue. Took very detailed notes and videos during repair and were able to properly fix my truck. Top quality service, honest and thorough. A great place for repairs.

Brought my 09 Jeep in for a tune up. I had a cross-threaded spark plug which was a pretty big concern(last tune up was in 2020). The mechanic was able to remove it, rethread it and get it running properly. They identified another potential issue(due to the age and fact it has 11 New England winters under it's belt) and were able to fix that as well. The team there(especially Scott) kept me up to speed on what was being done and the time it would take. I won't hesitate to go back for general or major service.

Every time I use Gierisch i am happy with their staff, their communication and their price. I feel comfortable sending my friends there for help with their cars. They’ve always been fair and honest and I really appreciate that.

Our son’s car had more than one A/C leak. The mechanics did a great job of identifying and fixing the issue(s). I like their system of keeping me in the loop through text messages and calling for the larger decisions. I will use this shop in the future.

Great place to take your vehicle. I've taken various vehicles here for the last 20 years or so. They replaced a head gasket on a Ford Fusion and sent the head out for inspection and machining. They were able to get to the issue faster than the Ford house. The engine runs great with no issues or CEL's.

After recently moving to this area, one of the challenges is to find a trusted mechanic. I luckily found Gierisch Brothers and I won't be taking my vehicle anywhere else. Their customer-facing staff is kind, patient, knowledgeable, and keep their promises. They care about making sure I was 100% satisfied and took the time to answer all of my questions. Furthermore, I was impressed with their systems: texting and email links to view almost real-time updates on what they are doing to your vehicle. The only reason I don't give it 5 stars is because of the cost as it seems slightly pricey. With that said, I'm a firm believer that you get what you pay for and, to me, it's worth the extra expense as I know they will give me the best service-- both to me and my vehicle.

I have never met a friendlier place in years. It’s like I walked back twenty years in a company of integrity. I had brought my BMW last year to the dealer and it was a terrible experience with the most unknowledgable service managers and technicians. This garage had not only honest and excellent customer service, the repairman, Jordan, was THE man to turn to in taking care of the car. I recommend so highly this garage.

The guys at Gierisch Brothers took care of my vehicle after the catalytic converters were stolen. It was a complex repair but they took care of the issues and charged appropriately. It's been a month and a half and I am very happy with how the SUV has been running since. I'll bring it back for future issues.

Gierisch Auto Repair is a great place for auto repairs. I had the privilege of being referred by a friend and I'm glad I chose them. The quality of service was excellent in the staff was friendly and knowledgeable. It took the time to explain the issue and the recommended repairs in detail. The repair was done quickly and professionally at a fair price. I definitely will be taking my car back to gierisch Auto Repair the next time it needs service. Highly recommended.

Needed a new auto shop as the place we used to use closed down. This small business gave us a great quote and honored the price when the repair actually came in higher. They also had the car fixed in 1 day, record time. Could not be more pleased with this operation and they now have a loyal new customer with lots of cars.

After spending a long evening waiting to get our vehicle towed to the shop on a Friday night, Keith and his team reassured us that they would get our vehicle in for diagnosis and get it serviced ASAP. At 8am Monday morning, they got to it right away, diagnosed (busted water pump) and got the parts ordered and installed early in the afternoon. Their texting system kept me informed every step of the way. We felt as though we were family as we were well informed and taken care of every step through the repair process. I would def recommend this shop for others and we’ll be back again.

I'm extremely impressed by and grateful to Gierisch Brother's for their amazing customer service, integrity and the skill of the mechanics. I presented them with a particularly difficult break problem, but they were able to resolve the issue, while maintaining fantastic communication and transparency, and customer service. They have won a customer for life.

Gierisch Brothers Motor Company is the absolute best example of an honest auto repair shop! I have been using them for 20 years (since my brother let me know how great they are). My brother used them for the 20 years before that. Even when he lived down in Austin, he would make the drive to Roanoke, because they are that good! I recommend them to everyone without reservation!!! I would give them 1000 stars if I could.

Our experience with Gierisch Bros. Towing was outstanding. We took our car there for vehicle inspection. The staff was friendly, prompt, and very professional. The service was quick and easy. I will definitely be back for vehicle maintenance in the future.

We are so lucky to have this establishment close by. My car wasn’t starting and my husband called & had to leave a message since it was outside of their normal business hours. They promptly called back and sent a truck out to get my car in the shop. We were hopeful that they would fix it in the same day, but knew it was probably a long shot without a scheduled appointment. Not only did they exceed our expectations by getting the job done, but they were friendly and always communicated everything with us along the way. This place is awesome!