They did a great job, John was very knowledgeable and found what was actually wrong with my car. I was informed throughout the whole process. Great place to take your car
Wonderful experience, very transparent and John was a huge help!!!! He’s understanding and you can tell he cares genuinely about EVERY SINGLE CUSTOMER. I HIGHLY RECOMMEND.
Great service all around. Had a hiccup due to a manufacturing issue. But John and his team jumped right on top of it got everything prefect and it's runs great now. Turn around service is amazing within 3 days had my truck back. Great work
Had Eagle transmission rebuild my transmission years ago and it still runs great. Went back for other work, they fixed my issue and they had great customer service too
John and his team are honest and thorough. He explains what's going on what you need and what it SHOULD cost. He'll follow up with you after your work and make sure you're running smoothly. You leave feeling confident in their work and confident in your car.
They honor their warranties, John is a legend who knows exactly what hes talking about. Diagnosed an issue i had super quick, no hassle whatsoever
Edit: they stand by what they say they'll do
From the moment I stepped inside I could tell this was a reputable establishment. John has great customer service, and honestly was a big reason why I chose this place. They offered a great price, and they did exceptional work. Places like this are hard to come by these days. I would certainly recommend.
Eagle transmission john john is so honest, his opinion is run on point. He gave me good advice and my car. I didn't have to wait. He took it right in service is great. I will recommend anybody to come to the shop.
I was traveling through Dallas driving on the interstate and I smelt something burning coming from under my car and I just knew my transmission was burned up. I googled the first shop with the highest reviews and pulled into Eagle transmissions. There was a big fella name John he came out he says I know exactly what’s wrong. Went on the ground in his clean clothes looked underneath and pulled out a plastic trash bag. Unbelievable I was in hysterics thinking I was gonna be spending $7000 on a transmission when it was a two cent trash bag him and his honesty made me feel comfortable. They said I was gonna smell the burn for about a couple hundred miles but in the meantime, I would make it home safely. He topped off my oil and send me on my way. Simply outstanding! R/ Max and Mimi . Fayetteville NC
We have taken several cars to Eagle Transmission in Garland. They never disappoint. John is great at what he does. He will get you back on the road quick. 5 Stars
Really great experience in a stressful time. Job was done quickly w all new parts n John pointed out a couple small issues that they addressed. Feel very comfortable w service, timing and cost.
All of the issues were fixed. They work with you if you need to leave your car and need more time to pay. They are financially helpful and informative on the stuff about how cars work
John is the best!!! Everyone was trying to charge for a transmission and I came here and John noticed all I need was more fluid...thank u John!!!. U saved me...and my car definitely drives better. I'll be back
It started with one of the best phone conversations I've ever had with a mechanic... John made me feel confident in what he was saying and I was even more confident when I met him in person. He made sure my car was taken care of and definitely at the right price...I definitely recommend EAGLE TRANSMISSION plano rd. THANX JOHN!!!!
I have never seen someone this honest. He is very kind and does his work very well. The quality of his work is excellent, and his character is also very good.
The folks at Eagle Transmission
rebuilt my old one. It shifts smoother than the original factory transmission. I really trust the people at this shop. Very professional. Excellent PR skills and time management skills. The staff is very knowledgeable and diligent and focused on my repairs. Mario did and excellent job and was very easy to discuss all issues with my van .Will only go here from now on. 2019 Ram Promaster 2500 full size van.😁👍
Mr. Russell was great upfront and forward,
From his diagnostic to what the car needed!
We brought in a 2015 Infinity with transmission problems he saved the day him and his awesome crew!
I strongly recommend Eagle Transmission and Mr Russell for all you transmission issues! y’all stop by and say hello this is your Moms and Pops fell shop hands down.. Ulises from Garland TX
Had my car towed here. They did not disappoint. They completed a diagnostic and completed the repair. He was an honest, nice man. Very communicative and I had my car same day! I am very grateful they could help me out!
Overall great experience, I only have good things to say about these guys. Russell did an awesome job with keeping me updated throughout the process and they were happy to help me understand exactly what was wrong and what needed to be done with my truck before proceeding. They got me back on the road quickly and I would definitely go back here if I had any other issues with my transmission in the future.
Why spend hours on the phone trying to co convince a mechanic that the strange noise really does exist?
Just call up Eagle Transmission instead.
They are honest and they will treat your vehicle as if their own. They will listen to your concerns while relying on their expertise to exhaust all possibilities to find the issue.
You won't be in and out of here replacing part after part. They are as honest and reliable as it gets. This stems from their love of engineering. When this is the case, the work is an extension of who they see their selves as. It's their pride and integrity that motivates. As long as you give them their space to do what they know needs to be done, you will be happy.
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