Frank's Automotive is a family owned business. We have been in business for over 25yrs. Serving our community for all of their needs. From oil changes, dealer schedule maintenance, engine and transmission repairs, to your vehicle is in a collision we have you covered. Our collision department does free estimates and would love to serve you. We have three locations and a nationwide warranty on all of our repairs. Every job and every customer is important to us. Come see us or give us a call!
Hours not specified
What clients say about Frank's Automotive & Collision Center in New Braunfels (TX)
Frank’s automotive staff was very friendly , knowledgeable and prompt . Communicated the whole process and explained everything. George was awesome ! He broke everything down for me and was thorough. I appreciate that they weren’t pushy to get extra or my services completed. They explained what they found and gave me my options.
Franks auto and collision is positively the cleanest and most professional Auto repair I’ve ever experienced. I have several vehicles and have gone to Various auto repair services, but none compares to Franks auto and condition!
Sincerely
Pastor Rudolph…
Quick, reliable and the results were showroom worthy! Zero flaws with their work and they communicated throughout the process to keep me informed. Before and a short time after photos attached. (After photo was taken after few weeks after getting it back and a few layers of dust added)
Chris Mery was the front desk representative that got my damaged vehicle repaired and back on the highway in less than 4 hours time. Excellent customer service and mechanical work at a fair price!
My car started in collision due to an accident and that was taken care of pretty quickly with great updates. Then went over to the service side cause my AC needed work, George was wonderful to work with! Super friendly and worked with me on pricing. They fixed the AC and it’s working great!
After paying for daignostics...i decided not to do any recomended repairs.Chris was understanding about my decision.The car is 25 years old.upon my request he provided phone #'s of 2 places that purchace junk cars and pick them up....he also printed off a title transfer form that I needed.I appreciate his professionalism.Excellent employee.
Eric was amazing for the process of working with the other insurance company and getting my car fixed 100%. Great communication, honesty, customer service and my car looks amazing and drives better than before the person hit my car!!
They did a great job replacing my gas tank, which was punctured and skewered by a long piece of rebar. They were quick too. They even cleaned my car very well before I picked it. Thank you guys for taking care of my car!
My car had issues, had it towed to Franks. They were able to diagnose the problem, and found my brakes were bad, needed immediate attention. Chris was friendly and the service was complete the next day! Very pleased with the quality of work done at Frank’s. Highly recommend them!!
Franks Automotive & Collusion did a wonderful job with my car after a deer dented it. They notified me every step of the way & worked with me & my insurance company.
I recommend them highly.
Carole in New Braunfels
I had a great experience getting my car fixed here! From start to finish, everything was handled quickly and professionally. Jason was especially friendly and easy to work with—he made the whole process smooth and stress-free. The repairs were done right, and my car is running perfectly. Highly recommend this place if you’re looking for honest, reliable service!
I took my pick-up to Franks for body repair.
They were very competitive with their pricing, courteous professional staff & did an excellent job.
Their work was top notch! Highly recommend!
Very courteous and addressed our cars needed diagnostics very quickly and efficiently. Very professional but also very down to earth and easy to work with. Would highly recommend them to family and friends.
Frank's has done body work and handled a suspension issue on our awd car. They kept us informed of all work needing to be done, the costs and how long it would take. Will continue to use Frank's for other than routine maintenence on our vehicles.
Franks did a good job with my car. The first time they worked on it they actually cleaned my car inside and out! It was awesome. The second time I had it in there they fixed it but didn't clean it, so that was a little disappointing. But they fixed it so I was happy.
Called about getting a quote. They were available right away so I stopped on. They were able to help me and get the scratches on my car taken care of. Great customer service. Fast. Friendly. Helpful. Would definitely recommend and will be back if those services are needed!
Excellent Service and workmanship!! They even stayed a bit late for me due to the torrential rain that fell the day I was going to pick my vehicle up! I highly recommend them for any issues you might have! Excellent Service is Alive and well here!
Seems a little too corporate. And your correct, I've never used you. I didn't give you a bad review. I visited your shop, not for work. Talked to the service manager. And gave my opinion. Having worked in this industry for most of my life, it appears stiff, and corporate like. No one was friendly, no one really seemed to care that I was looking for a shop to call home. That is why.
Frank's Automotive & Collision Center in New Braunfels offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Frank's Automotive & Collision Center are located in New Braunfels — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Frank's Automotive & Collision Center in New Braunfels buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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