Always a pleasure with the Moreno’s! I drive from out of town just to come get my car serviced. I cannot recommend them enough! Thank you for always taking care of our family’s cars!!
Helped me put fast while stuck on the side of the road with a faulty fuel ⛽️ gauge and zero fuel. Had me back on the road in less than 30 minutes even though I was fifteen miles away.. thank you Moreno’s!!! 🙌🙌
Got a vehicle state inspection done there they were fast friendly and efficient.
The only thing they could do better would be to have their business logo where you can see it better
Great service and fast! I had a fender bender in Hondo and they responded quickly and made sure I had multiple options for getting service. Would highly recommend!
I'm not sure if it was because of my race or because I wasn't a local but this place is horrible they literally charge me $7 to check the air pressure in my tires...I wouldn't recommend them to anyone!! I'll literally ride on my rims before I stopped they're to have work done on my tires. If I could go no stars or less then a star or negative stars I would!!!
I went to get a tire repair, with 2 cars in front of me and within 15 min, my tire was repaired. Fast and friendly service. I will definitely be back when I need any other work done. Thank you!!!
I was driving by and saw the state inspection sign, so I pulled in and was greeted cheerfully and asked to pull in.a bay. A very courteous gentleman check the items and within 5 minutes I was done. I have never had a better experience!!
Great service.. not convenient. We live out in the sticks and only have one vehicle, so we knew we would have to walk somewhere nearby and wait. When I tried to tell the appointment setter this, she explained that they work by appointment only... then proceeded to tell me that we needed to drop our truck off first thing in the morning and it would probably be done by noon. There was no consideration for someone who only has one vehicle and doesn't know anyone in the area. My husband ended up stranded until almost 2 pm... Very disappointed in their customer service.
I got my oil changed and a tire fixed with no wait time. Several cars came by and got their inspection done and was literally in and out, very quick service. A 3rd generation family owned business
Great service and even better people running family owned business. I would highly recommend this place to anyone in the Hondo general area. Their service was very prompt and prices are very reasonable.
I stopped at Moreno's because I had a nail in my tire. I had never been there before today, although I have passed by many times. They looked a little busy, and told me it would be 25-30 minutes before they could get to me. After about 2 minutes, one of the men motioned for me to pull up. He made sure I was parked in the shade, and immediately went to work. I was on my way home in about 20 minutes. They were reasonably priced and very friendly.
Utopia park is a beautiful, nostalgic down home experience. The manager is easy to talk to and has answers for every question. You will enjoy your experience here. If buying alcohol is an issue (utopia Is dry) vanderpool store (located 9 miles from the park) has beer and wine. I hope yall enjoy your time here as much as myself and my family.
HaHaHaHa,To the guy that confronted me. Didn't ask about what I needed. Just proceed to tell me that they do NOT service heavy trucks. My truck is a normal truck so it weighs 13000 lb. Empty it weighs 15000 lb. He didn't let me explain. He just told me that his Jack's could not lift my truck. He was very rude. I was going to proceed and tell him that I had my truck empty. But apparently they don't have Jacks that lift 15000 lb at the most. Very poor service very poor service very poor service. Was just trying to give local business. Local business. They don't want my business I'll go somewhere else. Gladly
This morning I was told by my mother to get air in my tires. She told me that this place was the best in town. So I went, asked "ricky" if he could check the air in my tires because I think they are low. So he did, and he aired them up for me. I asked him how much do I owe him and he said $3. So I paid him. And I when I got home I told my mom the ridiculous amount for air. She was furious because she gets air there for free. She called and the lady said that I had to pay because they didn't know I was her daughter. I'm half black and white. Of coarse I don't look like my mother who has blonde hair and blue eyes. But that doesn't mean you should treat me or anyone any different. I will say the customer service from the guy was professional. The 1 star is because I paid $3 dollars for air... all because I'm not blonde hair and blue eyed.
Me and my Girlfriend went on a trip with our friends to the Frio in Concan. We woke up the 2nd day and had a nail in the tire, so on our last day we drove from Concan to Hondo on the donut tire. It was a rough ride! We went to Walmart first, waited over an hour just to hear them tell us they couldn't help us out. The guy at Walmart told me to try Moreno's, so a little frustrated and irritated, we found Moreno's. I have to say they gave me the most personable customer service I've ever experienced anywhere and completely turned our day around. He went the extra mile to help get us back on the road safely and put the extra work into fixing my tire, that he didn't have to do. I didn't catch the man's name, but I hope anybody that is hit with a bad tire stops in at Moreno's for assistance, you will not be disappointed. Great service and just straight up good people. We are now back in Lake Jackson Texas thanks to this great establishment.
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