Rio Autoplex Group, LLC in
Brownsville (TX)

Very polite very helpful

I love Rio auto Plex they always have my parts

So I went and bought a grill for my 90 Chevy Silverado, and they gave me a grill for a 95to 98 silverado. (wrong part) Took the part back and they did not refunded my money back. They just wanted to give me credit I paid 250 dllrs for the part thinking it was the original one… worst experience ever!!!!

Encontre la Pueza que necesitaba, quick service, great customer service and professional. Good pricing. will definitely be back

I called for a part, which they had in stock. I didn't go for 4 days. They held it for me without me asking. They showed me how the part was in good working condition. Very pleased with RIO Autoplex and the staff. I will definitely be going back and highly recommend them.

Great service

I’ve been coming to Rio Auto Plex for years and always have a great experience ! highly recommend this place . Awesome customer service guys there are very helpful very knowledgeable about car parts

Had a great experience with Ray and Rio Autoplex. Took it in on a Saturday to buy and get several things installed in my SUV. Every part was in excellent condition and the employees were knowledgeable. The guys were out there looking for parts even though it was drizzling. Highly recommended.

Great customer service! Always find what I’m looking for

Ray with Rio Auto purchased parts from our small business in January 2024 and then refused to pay for some of the parts he received and after we offered to provide a UPS label to return them for credit. He refused to return them or pay for them and he still has our parts to this day and still has not paid for them after multiple calls and emails.

Would leave zero stars if I could, the staff is very rude and the manager is worse, salesperson ordered the wrong part and then wouldn't return part saying we sent the wrong part.

sold me a bad motor then didn’t want to admit even though the whole cam shaft and the timing chain kit was no good, spark heads were no good, coils, spark plugs and a bad valve

Bought a motor for my vehicle, but irks great and they have excellent service.

Pancho is a good man and very respectful, he will do anything to help u out i wouldn't go anywhere else tks

Plenty of junk cars to get parts

Service was good didn't find what I was looking for since it's and old truck but they tried their best to help

This place is not friendly at all.

Great customer service.

Great customer service and good prices

Amazing customer service👍 LOTS OF PARTS!!!!

Great service and good prices

Great customer service! Knowledgeable and so very helpful

Very helpful.

Awesome prices on used cars and used auto parts

Good people, Good prices, Great Deals.

Traded in a decent 1987 Poniac Trans Am for a 2006 Audi A3 then to a 2004 Infiniti G35 and in good condition. Asked for different rims that another car had and they let me trade in the current rims of the Infiniti to some black sporty rims for free. All in all, I'm pretty happy with what I left with. The people are easy to get along with and will give you recommendations if you're planning to build your vehicle into a project car. I come here whenever I need anything mechanical.

Lots of parts available but the people in charge lack customer service skills. Bien grosero el chavo.